#emearc16 - oclc.org · barcelona province and the ... libraries are not well-adapted to young...
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#EMEARC16
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Youth and Public Libraries
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Youth and library services. Proposals for improvement
Ester Omella
Head of Library Planning, Evaluation and Quality
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In the next few minutes…
Barcelona Province and the Municipal LibrariesNetwork
Young people’s expectations of public libraries
What has a study on the target of young people and library services taught us?
Challenges to improve library services for young people
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Barcelona province : territory & population
Barcelona
Province
311 municipalities
5,552,050
inhabitants
Population
< 100,000
50,000 – 99,999
30,000 – 49,999
5000 – 29,999
3000 – 4999
> 3000
No. municipalities
7
12
11
99
29
153
14% municipalities → 79% population
58% municipalities → 4% population
Metropolitan Area
3,226,944 inhabitants
(1,602,386 in Barcelona city)
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Library operation services
Library creation and
improvement services
Virtual LibraryPhoto
SERVICES PROVIDED BY THE GSB*
*GSB = Library Services Management Office
Mobile libraries
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Stage 1
Obtain information
Stage 3
Recommendations
+ good practices
Stage 2
Systematize and
prioritize
- Sociodemographic data
- Use of library services
- Needs
- Young people’s expectations
What is
viable?
Am I useful
to young
people?
What do
young
people want?
- Realistic prioritization of
proposals
Fit
Work: Stage 1
Study on the target of young people and library services
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Libraries are not well-adapted to young people’s needs and life style
Library: individual relation
Studying alone, “personal” loans
Young people: stage of maximum socialization
They move in established groups and want to do activities
with their group
What do libraries offer?
Many books and collections, but not well-adapted to the needs of
the target:
What do young people want?
• Contemporary books / in “fashion”
• Few contents required by schools “compulsory reading”
Relation Contents
Library: teacher/student model
Classic model of
speaker/listener.
Young people: interactive
model
Young people want to decide
from the outset what to do and
how to do it, and participate
from creation to
implementation.
Activities
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Libraries are not well-adapted to young people’s needs and life style
Libraries: open spaces
Too open, noise carries
Young people: study spacesSpaces adapted to different needs (study, group work,
relaxation)
When people want to concentrate, there are often complaints about too much
noise
Libraries: reflection
Too academic, contents, serious, formal, correct
Young people: immediacy
Rejection of contents under the term “culture”
Stage of rebellion and emotional explosion
Space Environment
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Stage 1
Obtain information
Stage 3
Recommendations
and good practices
Stage 2
Systematize and
prioritize
- Sociodemographic data
- Use of library services
- Needs
- Young people’s expectations
What is
viable?
Am I useful
to young
people?
What do
young people
want?
- Realistic prioritization of
proposals
Fit
What has a study on the target of young people and library services taught us?
Work: Stages 2 & 3
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What has a study on the target of young people and library services taught us?
#EMEARC16
#EMEARC16
What has a study on the target of young people and library services taught us?
#EMEARC16
#EMEARC16
What has a study on the target of young people and library services taught us?
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A library that innovates is a library that improves...
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Change of perspective: from a passive to a participative user
Cartagena
Mandarache
Award
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Model of a library oriented at knowledge, experience and creativity:
“Biblioteca’m” and creative spaces
Photo of creative spaces
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References
The reference for our study on public library services and youth (which is only available in Spanish unfortunately):
http://www.diba.cat/documents/16060163/22275360/J%C3%B3venes+y+servicios+bibliotecarios+propuestas+de+mejora+
E-LLIBRE+%282%29.pdf/62c0ee86-05e2-4f24-9c11-df003b440b5d
Here you can find our study:
http://www.diba.cat/web/biblioteques/estudis.
Info from Prat!
VI Jornada de foment de la lectura on 31 March 2014, at Prat de Llobregat
http://www.biblioteca.elprat.cat/presentacio3_1/_5G1ICS7tAW67dY14DOg43cnYX6Q3Vn6hGMYm-NLXaX_i45M2hxFNsw]
Júlia Baena, youth library www.bibliotecajuvenil.com
Video of Interacció: https://www.youtube.com/watch?v=knEAO7ovkJo
Mandarache Award
http://www.premiomandarache.es/
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Accessibility is not enough!
Klaus Støvring
Head of content and digital development
Biblo.dk – Danish Bibliographic Centre
The online library for Danish tweens
OVERVIEW:
Klaus Støvring:
• The project
• The target group
Line Røijen:
• Dialogue and interaction
• New skills for public libraries
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From accessibility to interaction
The Project:
1. Technology: Online loan, book covers etc.
Online library for tweens
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From accessibility to interaction
The Project:
2. Cooperation: Campaigns and
cooperation with public schools,
publishers etc.
Online library for tweens
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From accessibility to interaction
The Project:
3. Interaction: Social media, communication
Online library for tweens
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From accessibility to interaction
The target group:
1. Technology: Physical and digital alike
Online library for tweens
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From accessibility to interaction
The target group:
1. Cooperation: not always age,
but reading skills, interests, geography
Online library for tweens
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From accessibility to interaction
The target group:
3. Interaction: Ratings, who is who,
searching in more than materials ..
Online library for tweens
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From accessibility to interaction
Not only about making content accessible (technology)
.. also about making content interesting (interaction)
Online library for tweens
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Keyword: interaction and new skills
Line RøijenProject Manager
Biblo.dk – Roskilde Libraries
The online library for Danish tweens
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Make it possible to interact and communicate
• The end of “One-way” communication
• Tweens demand the opportunities to meet and talk with people offline and online –dialogue and interact
• The line between the digital world and the physical one is imaginary
• The Librarian has to facilitate the meeting and interaction betweens tweens in the context of a public library online
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Questions to ask
• Why should tweens use an online community owned by the public library, and what makes this community special?
Online library for tweens
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The online public library• Safety
• The topic of the community is a about books, music, films and games
• Access to books, films, music, games etc.
• The knowledge of the librarians
• A public space where everybody has access regardless of economic, cultural and social background
Online library for tweens
NEW ONLINE ROLES AND RULES
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New roles
• The moderator
• The facilitator
• The host
Online library for tweens
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Know the rules of the community• Know your online self
• It’s not your community
• Let the community moderate itself (as much as possible)
• A bit of controversy is ok
• Know when to ban a user
• Have clear guidelines
• Take care of the one percent
• Have a crisis plan
Online library for tweens