eman leadership by roberto medina

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    LEADING

    There are times in spite of great difficulties, jobs are needed to be done,

    projects are needed to be finished in time, and services are needed to be

    provided. Employees in the production lines tend to be irritated by delays in thearrival of necessary production materials and supplies. Workers complain when

    difficult jobs are assigned to

    their units. When calamities

    strike, employees of public

    works agencies need more

    than wages to complete

    assigned tasks as quickly as

    possible. These and other

    difficulties found in the

    workplaces provide

    sufficient reasons for poor

    productivity. The situations

    cited require managers with

    effective leadership.

    There are many instances, however, when the ill effects of whatever

    shortcomings happen. They seriously affect the performance of workers.

    Effective Leadership tends to neutralize such difficulties. Good working

    conditions, however, cannot overcome the disadvantages of bad leadership.

    These are proven by many cases which occurred in the past and even in

    modern times.

    Successful firms regard the leadership skill requirement as a high priority

    concern. Big companies like Warner Lambert Philippines, Shell, Fuji-Xerox, and

    Daewoo are seriously involved in training their managers to become effective

    leaders.

    Engineer managers, in whatever management level they happen to be,

    are not exempted from the problem of effective leadership. If this is really so,

    then they must be concerned with the management function of leading.

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    WHAT IS LEADING?

    Leading is that management function which involves influencing others

    to engage in the work behaviours necessary to reach organizational goals. The

    definition indicates that a person or group of persons tasked with managing a

    group must assume the role performed by leaders.

    While leading refers to the function, leadership refers to the process.

    HOW LEADERS INFLUENCE OTHERS

    Engineer managers are expected to maintain effective work forces. To be

    able to do so, they are required to perform Leadership roles. Leaders are said to

    be able to influence others because it the power they possess. Power refers tothe ability of a leader to exert force on another.

    Bases of Power

    The power possessed by leaders may be

    classified according to various bases. They are

    as follows:

    1. Legitimate power2.

    Reward power

    3. Coercive power4. Referent power5. Expert power

    Legitimate Power. A person who occupies a higher position has legitimate

    power over persons in lower positions within the organization. A supervisor, for

    instance, can issue orders to the workers in his unit. Compliance can be

    expected.

    Reward Power. When a person has the ability to give rewards to anybody

    who follows orders or requests, he is said to have reward power. Rewards may

    be classified into two forms: material and psychic.

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    Coercive Power. When a person compels another to comply with orders

    through threats or punishment, he is said to possess coercive power. Punishment

    may take the form of demotion,

    dismissal, withholding or promotion,

    etc.

    Referent Power. When a

    person can get compliance from

    another because the latter would

    want to be identified with the

    former, that person is said to have

    referent power.

    Expert Power. Experts provide specialized information regarding theirspecific lines of expertise. This influence, called expert power, is possessed by

    people with great skills in technology.

    The expert power exercised by environmental scientists was enough to

    force governments throughout the world to pass legislations favourable to

    environmental protection.

    THE NATURE OF LEADERSHIP

    Leadership may be referred to as the process of influencing and supporting

    others to work enthusiastically toward achieving objectives. Leadership isexpected of any manager in charge of any unit or division.

    One cannot expect a unit or division to achieve objectives in the absence of

    effective leadership. Even if a leader is present, but if he is not functioning

    properly, no unit or division objectives can be expected to be achieved.

    Traits of Effective Leaders

    There are certain leadership traits identified by researchers and

    which may be useful in developing effective leaders. These traits are as

    follows:1. A high level of personal drive2. The desire to lead3. Personal integrity4. Self-confidence5. Analytical ability or judgement6. Knowledge of the company, industry or technology

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    7. Charisma8. Creativity9. Flexibility

    Personal Drive

    Persons with drive are those identified as willing to accept responsibility,

    possess vigour, initiative, persistence, and health. Drive is a very important

    leadership trait because of the possibility of failure in every attempt to achieve

    certain goals. If a chosen way to reach a goal is not successful, a leader finds

    another way to reach it, even if it precedes a succession of failed attempts. This

    will, of course, require a high level of personal drive from the leader.

    An example of a person with a high level of personal drive is Paul

    Mediation, plant director of the Polo plant of San Miguel Corporation between

    1992 and 1994. He was instrumental in radically changing the problem-riddled

    Polo plant to a world-class brewery with modern technology and a work force

    with a new attitude, how he was able to prove himself as a leader with enough

    drive is a feat worth emulating.

    The Desire to Lead

    There are some persons who have all the qualifications for leadership, yet

    they could not become leaders because

    they lack one special requirement: the

    desire to lead.

    Even if they are forced to act as

    leaders, they will not be effective

    because their efforts will be half-hearted.

    Leaders with a desire to lead will always

    have a reservoir of extra efforts which can

    be used whenever needed.

    Personal Integrity

    A person who is well-regarded by others as one who has integrity

    possesses one trait of a leader. One who does not have personal integrity will

    have a hard time convincing his subordinates about the necessity of completing

    various tasks. If this is the case, the leader will, then, resort to exercising his

    authority and getting things done entirely by the use or threat of use of the

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    coercive powers vested in him by virtue of the rank and position he occupies in

    the hierarchy. If this happens, the economic and emotional costs will be too

    high to be maintained for a desirable length of time. As it is, the better option is

    to have personal integrity.

    According to V.K. Saraf, integrity means and includes honesty, honour,

    incorruptibility, rectitude, righteousness, uprightness, and similar virtues.

    Self-Confidence

    The activities of leaders require moves that will produce the needed

    outputs. The steps of conceptualizing, organizing,

    and implementing will be completed if sustained

    efforts are made. For the moves to be continuous

    and precise, self-confidence is necessary.

    McKinsey and company found in a study they

    conducted that leaders of midsized, high growth

    companies were almost inevitably consummate

    salesmen who radiate enormous contagious self-

    confidence.

    Wess Roberts was very precise when he declared

    the following as one of the traits of a good leader.

    A chieftain cannot win if he loses his nerve. He

    should self-confident and self reliant and even if he does not win, he will know

    he has done his best.

    Analytical Ability

    Leaders are oftentimes, faced with difficulties that prevent the completion

    of assigned tasks. A subordinate, for instance, may have

    a record of continually failing to produce the needed

    output. A leader with sufficient skill to determine the root

    cause of the problem may be able to help the

    subordinate to improve his production.

    The ability to analyze is one desirable trait that a

    leader can use to tide him over many challenging

    aspects of leadership.

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    Knowledge of the Company, Industry or Technology

    A leader, who is well-informed about his company, the industry where the

    company belongs, and the technology utilized by the industry, will be in a better

    position to provide directions to his unit.

    A company, for example, may be the industry leader because it satisfies

    the need of its particular market, i.e., providing quality products at affordable

    process. When a competing firm is fast catching up with the leader, and the

    leaders managers know this, they will better serve the interest of their company.

    Charisma

    When a person has sufficient personal magnetism that leads people to

    follow his directives, this person is said to have charisma. Great personalities in

    history like Napoleon Bonaparte, JuliusCaesar, Adolf Hitler, George

    Washington, Elvis Presley and others are

    said to possess charisma. This

    characteristic was greatly responsible

    for whatever accomplishments they

    achieved.

    When used properly, Charisma will help

    the leader in achieving his goals. With

    some adjustments, subordinates may be

    expected to do their tasks willingly.

    Creativity

    Ronnie Millevo defines creativity as the ability to combine existing data,

    experience, and preconditions from

    various sources in such a way that the

    results will be subjectively regarded as

    new, valuable, and innovative, and as adirect solution to an identified problem

    situation.

    As leaders are tasked to provide solutions

    to problems besetting their particular

    units or divisions, creativity will be a very

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    useful trait. Problems are, oftentimes, complex and challenging, and if they are,

    the leader will need all the creative abilities he has.

    Flexibility

    People differ in the way they do their work. One will adapt a differentmethod from another persons method. A leader, who allows this situation as

    long as the required outputs are produced, is said to be flexible.

    There is wisdom in being flexible. It allows the other means of achieving goals

    when the prescribed manner is not appropriate.

    Leadership Skills

    Leaders need to have various skills to be effective. They are:

    1. Technical skills2. Human skills, and3. Conceptual skills.

    These skills are used in varying degrees at different management levels

    LEADERSHIP SKILLS AND THEIR USE AT VARIOUS MANAGEMENT LEVELS

    Top Management

    HUMAN SKILLS CONCEPTUAL SKILLS

    Middle Management TECHNICAL

    SKILLS

    Lower Management

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    There are several approaches used in classifying leadership styles. They are as

    follows:

    1. According to the ways leaders approach people to motivate them2. According to the way the leader uses power.3. According to the leaders orientation towards task and people.

    Ways Leaders Approach People

    There are two ways a leader may approach people to motivate them.

    They are:

    1. Positive leadership and2. Negative leadership

    BEHAVIORAL APPROACHES TO LEADERSHIP STYLES

    Behavioral Approach

    according to ways

    leaders approach

    people to motivate

    them

    Positiv leadership

    negative leadership

    according to the way

    the leader uses power

    autocratic

    participative

    free-rein

    according to the

    leader's orientation

    toward tasks and

    people

    employee orientation

    task orientation

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    When the leaders approach emphasizes rewards, the style used is positive

    leadership. The reward may be economic, like an increase in monthly salary, or

    it may be noneconomic like membership in an advisory committee.

    When punishment is emphasized by the leader, the style is said to be negative

    leadership. The punishment may take the form of reprimand, suspension, or

    dismissal.

    Leaders, sometimes, alternately use positive and negative leadership

    depending on the characteristics of the individual subordinates.

    Ways Leaders Uses Power

    Leadership styles also vary according to how power is used. They are as follows:

    (1) autocratic, (2) participative, and (3) free-rein.

    Autocratic Leaders

    Leaders who make decisions themselves, without consulting subordinates

    are called autocratic leaders. Motivation takes the form of threats, punishment,

    and intimidation of all kinds.

    The autocratic style is effective

    in emergencies and when absolute

    followership as needed. An example is

    a civil engineer in charge ofconstructing a temporary bridge over

    one that has been currently

    damaged.

    The disadvantage of autocratic leadership is that the leader receives

    little, if any, information and ideas from his people as inputs into his decision-

    making.

    Participative Leaders

    When a leader openly invites his subordinates to participate or share in

    decisions, policy-making and operation methods, he

    is said to be a participative leader.

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    The advantage of participative leadership is that it is time-consuming and

    frustrating to people who prefer to see a quick decision reached.

    Free-Rein Leaders

    Leaders who set objectives and allow employees or subordinates relativefreedom to do whatever it takes to accomplish these objectives, are called

    free-rein leaders. They are also

    referred to as laissez-faire leaders. This

    leadership style is most applicable to

    certain organizations manned by

    professionals like doctors and

    engineers. An example is the

    engineering department of a

    university which is headed by thedean.

    If free-rein leadership fits the situation, there is full managerial delegation

    resulting to optimum utilization of time and resources. This happens because

    many people are motivated to full effort only if given this kind of free-rein.

    The weakness of free-rein leadership is that there is very little managerial

    control and a high degree of risk. If the leader does not know well the

    competence and integrity of his people and their ability to handle this kind of

    freedom, the result could be disastrous.

    Leaders Orientation Toward Tasks and People

    Leaders may be classified according to how they view tasks and people.

    Consequently, a leader may either be: (1) employee oriented or (2) task

    oriented.

    Employee Orientation. A leader is said to be employee-oriented when he

    considers employees as human beings of intrinsic importance and with

    individual and personal need to satisfy.

    Task Orientation. A leader is said to be task-oriented if he places stress on

    production and the technical aspects of the job and the employees are viewed

    as the means of getting the work done.

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    CONTIGENCY APPROACHES TO LEADERSHIP STYLE

    The contingency approach is an effort to determine through research which

    managerial practices and techniques areappropriate in specific situations. The various

    contingency approaches are as follows.

    1. Fiedlers Contingency model2. Hersey and Blanchards Situational

    Leadership Model

    3. Path-Goal Model of Leadership4. Vrooms Decision Making Model

    Fieldlers Contingency Model

    According to Fred Fiedler,leadership is effective when the leaders style is

    appropriate to the situation. The situational characteristics are determined by

    three principal factors:

    1. The relations between leaders and followers2. The structure of the task, and3. The power inherent in the leaders position.The situational characteristics vary from organization to organization. To beeffective, the situation must fit the leader. If this is not so, the following may

    be tried;

    1. Change the leaders trait or behaviours.2. Select leaders who have traits or behaviours fitting the situation.3. Move leaders around in the organization until they are in positions that

    fit them

    4. Change the situationHersey and Blanchard Situational Leadership Model

    The situational leadership model by Hersey and Blanchard suggests that the

    most important factor affecting the selection of a leaders style is the

    development or maturity level of the subordinates. The leader should match his

    or her style to this maturity level.

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    Maturity has two components:

    1. Job skills and knowledge, and2. Psychological maturity

    Blanchard and the others elaborated on the leadership styles appropriate forthe various maturity levels of subordinates. They are as follows

    Style 1: Directingis for people who lack competence but are enthusiastic

    and committed. They need direction and supervision to get them started.

    Style 2: Coaching-is for people who have some competence but lack

    commitment. They need direction and supervision because theyre still relatively

    inexperienced. They also need support and praise to build their self-esteem, and

    involvement in decision-making to restore their commitment.

    Style 3: Supporting-is for people who have competence but lack of

    confidence or motivation. They do not need much direction because of their

    skills, but support is necessary to bolster their confidence and motivation.

    Style 4: Delegating- is for people who have both competence and

    commitment. They are able and willing to work on a project by themselves with

    little supervision or support.

    DEVELOPMENT STAGE RECOMMENDED STYLE

    1. Low ability + low willingness Style 1:DIRECTING-structure,control andsupervise2. Low ability +high willingness Style 2:COACHING-direct and support3. High ability + low willingness Style 3:SUPPORTING- praise, listen, and

    facilitate

    4. High ability + high willingness Style 4:DELEGATING- turn overresponsibility for day-to-day decision-

    making

    Path-Goal Model of Leadership

    The path-goal model of leadership espoused by Robert J. House and

    Terence R. Mitchell, stipulates that leadership can be made effective because

    leaders can influence subordinates perception of their work goals, personal

    goals, and paths to goal attainment.

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    By using the path-goal model, it is assumed that effective leaders can

    enhance subordinate motivation by:

    1. Clarifying the subordinates perception of work goals,2. Linking meaningful rewards with goal attainment, and3. Explaining how goals and desired rewards can be achieved.

    Leadership Styles. The leadership styles which may be used by path-goal

    proponents are as follows:

    1. Directive Leadership- where the leader focuses on clear taskassignments, standards of successful performance and work schedules.

    2. Supportive Leadership-where subordinates are treated as equals in afriendly manner while striving to improve their well-being.

    3. Participative Leadershipwhere the leader consults with subordinatesto seek their suggestions and then seriously considers those suggestionswhen making decisions.

    4. Achievement-oriented leadership-where the leader set challenginggoals emphasize excellence, and seek continuous improvement while

    maintaining a high degree of confidence that subordinates will meet

    difficult challenges in a responsible manner.

    Leader identifies employee needs

    appropriate goals are established

    Leader connects rewards with goals

    Leader provides assistance on employee path toward goals

    employee becomes satisfied and motivated and they accept the leader

    effective performance occurs

    both employees and organization better reach their goals

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    Vrooms Decision-Making Model

    Vroomsmodel of leadership is one that prescribes the proper leadership

    style for various situations, focusing on the appropriate degrees of delegation of

    decision-making authority.

    Five distinct decision-making styles are identified under the Vroom model

    may be useful as a guide for the leader. It may also be helpful as a training

    guide.

    SYMBOL DECISION-MAKING STYLE DEGREE OF

    SUBORDINATE

    PARTICIPATION

    AutocraticLeader

    A-1 Leader solves the problem or makesthe decision himself using available

    information.

    None

    A-2 Leader obtains necessary information

    from subordinates, and then decides.

    Low

    Consultative

    Leader

    C-1 Leader approaches subordinates

    individually getting their ideas then

    makes decision.

    Moderate

    C-2 Leader shares the problem with

    subordinates as a group, obtaining

    their collective ideas and suggestions,

    then decides.

    Moderate

    Group

    Directed

    G-2 Leader shares the problem with

    subordinates as a group. Lets the

    group generate and evaluate

    alternative solutions, and then

    collectively decides.

    High

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    Source:

    Engineering Management by Roberto G. Medina