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Shell Exploration & Production Co. ELLIOTT MASIE'S LEARNING 2015 CONFERENCE IMMERSIVE SIMULATION ONBOARDING AN “ABOUT FACE” APPROACH Michael Killingsworth, Vice President Learning & OE Upstream Americas Chris Smith, Manager Learning – Deepwater & Robert Training Center

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Page 1: ELLIOTT MASIE'S LEARNING 2015 CONFERENCE IMMERSIVE ...masiecontent.s3.amazonaws.com/content/L15/Session...Adv craft skills 4 (glycol, WF) Adv Craft skills 3 (safety and control) Flare

Shell Exploration & Production Co.

ELLIOTT MASIE'S LEARNING 2015 CONFERENCE IMMERSIVE SIMULATION ONBOARDING AN “ABOUT FACE” APPROACH

Michael Killingsworth, Vice President Learning & OE Upstream Americas

Chris Smith, Manager Learning – Deepwater & Robert Training Center

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THE BIG CREW CHANGE

The Deepwater Horizon oil rig burns in the Gulf of Mexico in April 2010. The rig's crew were new to their positions just before the explosion.

71% of O&G personnel are 50 or older

Oil & Gas relies on Baby Boomers to fill most positions

50% — will retire within the next decade

2 Shell Exploration & Production Co. Elliott Masie's Learning 2015 Conference

At upstream integrated companies, we’ve found over 80% of personnel are retiring or can retire within five years

The staffing challenge comes even as crews venture into places where drilling is more difficult, like the Arctic and below the world's oceans.

Even before the Deepwater Horizon accident, companies had voluntary guidelines to make sure all their workers were adequately trained. Now federal regulators have made some of those voluntary guidelines mandatory

Thirty years ago…there was little or no training. It was literally, 'Here's your hard hat, some safety equipment, and go to work’. No longer - companies are going to be required to prove the individual has been trained

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“Every 4 years, I turned over a whole crew. I had to train a new group of 18-19 year olds to be able to sail a fleet of aircraft carriers, submarines, destroyers, and other ships in the fleet, and to be prepared to go into battle around the globe.”

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THE US NAVY – A NEW PARADIGM FOR SHELL

Shell Exploration & Production Co. Elliott Masie's Learning 2015 Conference

Rear Admiral Mark Guadagnini, ret. Regional Logistics Manager – Arctic Shell Exploration & Production Co.

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UPSTREAM AMERICAS DEEPWATER OPERATIONS – SHELL’S NAVY

Shell Exploration & Production Co. Elliott Masie's Learning 2015 Conference

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BOOST – BASIC OFFSHORE OPERATOR SKILL TRAINING

Shell Exploration & Production Co. Elliott Masie's Learning 2015 Conference

CLIMBING THE MOUNTAIN

Technical Learning For New Operations Hires Day in the Life Of Skills For New Operations Hires

Competency demonstrations Team operating challenges

Adv craft skills 4 (glycol, WF) Adv Craft skills 3 (safety and control)

Flare and vent, simulations, assessments Crane ops, team process challenges

Craft specialty skills 2 (elec, CAO, instr. Mech.) Craft specialty skills1 (elec, CAO, instr. Mech)

Industrial rescue, water treating, process controls Process safety – production safety systems, SSDC/SIS, prosafe

Process 2A – pigging, fluid properties Process 1B – subsea production, separation, WHRU, treating, testing

Process 1A – geology, drilling, well completions, wellhead/wellbore Core skills- oil and gas productions, super safety

Safety – rigging, advanced marine fire fighting, BBSM Intro to Shell, HR onboarding, GID, HUET

SAFETY. Competency demonstrations Team operating challenges, GRADS

SAFETY. Meetings/team building Process train troubleshooting and startup

SAFETY. Meetings/team building, flare/vent Crane intro, process/control room raining/practice

SAFETY. Meetings/team building NPDES,MIE,OI,SWPA,standards, process/ctrl room training

SAFETY. Meetings/team building, DW3 intro, standards, SWPA intro, process, notifications, orders, time writing, performance reviews, IDPs

SAFETY. Meetings/team building – standards, star point, practice learnings, Process 1B – team review/feedback, intro – SAP, CATS, Team building/training – procedures, IDP

SAFETY. Team meetings, schedule, drills, standards intro Core team skills- team building, training, waste management, shell LSRs, Big Rules, etc

SAFETY. BBSM, schedule Expectations, drills Intro to shell, HR onboarding, daily recap, team building and training

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IMMERSION CONCEPTS – NAVY OR BOOST

Shell Exploration & Production Co. Elliott Masie's Learning 2015 Conference

Real-life experiential training –teamwork and inter-dependencies

A Home Away from Home - The Learning Environment is the Worksite

A base of operations - A safe environment to learn

Basic Required Training – Learning survival safety skills

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IMMERSION CONCEPTS – NAVY OR BOOST

Shell Exploration & Production Co. Elliott Masie's Learning 2015 Conference

Graduation – Assessed as competent to operate the tools of the trade

Visuals to Supplement Lectures – Subject Matter Experts mentoring

on real equipment

Practice skills on real equipment – Develop competencies by performing

in a safe environment

Test under Stress – Utilize simulation to create emergency

situations and test response.

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IMMERSION CONCEPTS – NAVY OR BOOST

Shell Exploration & Production Co. Elliott Masie's Learning 2015 Conference

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Jan, 2014