effective library 2.0 strategies: simple starting points and new technologies terence k. huwe...

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Effective Library 2.0 Effective Library 2.0 Strategies: Strategies: Simple Starting Points and New Simple Starting Points and New Technologies Technologies Terence K. Huwe Terence K. Huwe Institute for Research on Labor and Institute for Research on Labor and Employment Library Employment Library University of California, Berkeley University of California, Berkeley Internet Librarian International Internet Librarian International London, October 8, 2007 London, October 8, 2007

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Effective Library 2.0 Strategies: Effective Library 2.0 Strategies:

Simple Starting Points and New TechnologiesSimple Starting Points and New Technologies

Terence K. HuweTerence K. HuweInstitute for Research on Labor and Employment LibraryInstitute for Research on Labor and Employment Library

University of California, BerkeleyUniversity of California, BerkeleyInternet Librarian International Internet Librarian International

London, October 8, 2007London, October 8, 2007

ILI-London, October 8, 2007ILI-London, October 8, 2007

Approaching Library 2.0 Approaching Library 2.0 Implementations:Implementations:

--In the context of:--In the context of: A changing technology environment A changing technology environment Rapidly evolving student populations of “Millennials” Rapidly evolving student populations of “Millennials”

and “NextGens”and “NextGens”--Implementation examples from the IRLE Library at the --Implementation examples from the IRLE Library at the University of California, Berkeley (and other selected University of California, Berkeley (and other selected sites)sites)--Pragmatic starting points for 2.0 technologies that --Pragmatic starting points for 2.0 technologies that address unique, local user community needsaddress unique, local user community needs

ILI-London, October 8, 2007ILI-London, October 8, 2007

Library 2.0’s First Challenge:Library 2.0’s First Challenge: “Technologies of Collaboration” are Now “Technologies of Collaboration” are Now

Mainstream, and Demand AttentionMainstream, and Demand Attention

It’s Now More VitalIt’s Now More Vital to view technology as to view technology as an “enabler of community” and respond an “enabler of community” and respond accordinglyaccordinglyThe Good News:The Good News: Getting started is not Getting started is not difficult, and can be broken into stepsdifficult, and can be broken into stepsIt is Crucial to Build a Strategy It is Crucial to Build a Strategy to to understand user needs and offer the understand user needs and offer the services they wantservices they want

ILI-London, October 8, 2007ILI-London, October 8, 2007

Library 2.0’s Second Challenge:Library 2.0’s Second Challenge:Understand Your User CommunityUnderstand Your User Community

““Communities of Practice”Communities of Practice” within U.S. research within U.S. research universities are both converging and splitting universities are both converging and splitting apartapartHow are teaching and research being How are teaching and research being approached?approached?How is community service being approached?How is community service being approached?How are students How are students interacting and studying?interacting and studying?What special knowledge can you bring to the What special knowledge can you bring to the mix?mix?

ILI-London, October 8, 2007ILI-London, October 8, 2007

2.0 Tools Go Well with Legacy Systems--2.0 Tools Go Well with Legacy Systems--and are Also Driving Space Planningand are Also Driving Space Planning

Promising New Technology Platforms:Promising New Technology Platforms:– Blogs, Wikis, Podcasts, social bookmarking, flickr, social networking Blogs, Wikis, Podcasts, social bookmarking, flickr, social networking

with MySpace, Facebook, and Second Life--and a growing list of morewith MySpace, Facebook, and Second Life--and a growing list of moreThe Not-So-New:The Not-So-New: – The open Web, Intranets & Extranets, ILS systems, ERM, CMSThe open Web, Intranets & Extranets, ILS systems, ERM, CMS

The Challenge of Integration:The Challenge of Integration:– Standard Web technologies are the “glue” for most 2.0 applications--and Standard Web technologies are the “glue” for most 2.0 applications--and

they’re changing toothey’re changing tooA New Sense of “Place”:A New Sense of “Place”: – The “Library Commons” has become a vibrant “innovation lab” for The “Library Commons” has become a vibrant “innovation lab” for

understanding how students use the new toolsunderstanding how students use the new toolsTechnology Supports Community:Technology Supports Community:– Intranets, Extranets and “virtual private networks” remain crucial to Intranets, Extranets and “virtual private networks” remain crucial to

community building in firms and in “communities of practice”community building in firms and in “communities of practice”

ILI-London, October 8, 2007ILI-London, October 8, 2007

Trends to Watch For and Actions to Trends to Watch For and Actions to Consider in Launching 2.0 ServicesConsider in Launching 2.0 Services

Survey:Survey: How much “authoring” is going on via How much “authoring” is going on via the Web, and by whom? (Blogs, Wikis, e-the Web, and by whom? (Blogs, Wikis, e-journals)journals)– This can be a major tip-off for community readinessThis can be a major tip-off for community readiness

Survey:Survey: What are they saying in the disciplines? What are they saying in the disciplines?

Action:Action: Create a focus group or small group Create a focus group or small group

Action:Action: Try implementing an interactive feature Try implementing an interactive feature

Action:Action: Understand all of the organizational Understand all of the organizational subcultures in your setting subcultures in your setting

ILI-London, October 8, 2007ILI-London, October 8, 2007

The IRLE Community in ContextThe IRLE Community in Context

““Organized Research Unit” at UCBOrganized Research Unit” at UCB

80 faculty from 14 schools and 80 faculty from 14 schools and departmentsdepartments

A 400-person community of practice within A 400-person community of practice within a 45,000 overall campus population a 45,000 overall campus population (faculty, students & staff)(faculty, students & staff)

We support faculty research and doctoral-We support faculty research and doctoral-level study--not undergraduate teachinglevel study--not undergraduate teaching

ILI-London, October 8, 2007ILI-London, October 8, 2007

ILI-London, October 8, 2007ILI-London, October 8, 2007

The Library is the Networking The Library is the Networking LeaderLeader

We run the Web, Intranet & ExtranetsWe run the Web, Intranet & Extranets

We generate print & digital publicationsWe generate print & digital publications

We manage “online conversations”We manage “online conversations”

We take the lead on introducing many new We take the lead on introducing many new technologiestechnologies

In 2006, we renovated the Library and In 2006, we renovated the Library and created a multi-function Library Commonscreated a multi-function Library Commons

ILI-London, October 8, 2007ILI-London, October 8, 2007

How We Began:How We Began:

Blogging--for a few years nowBlogging--for a few years nowIntranet: Started with Zope, moved to JoomlaIntranet: Started with Zope, moved to JoomlaWebcasting & WebconferencingWebcasting & Webconferencing– Tapping services offered by campusTapping services offered by campus– Exploring international applications, US-ChinaExploring international applications, US-China

WikisWikis– For the InterDisicplinary Immigration Workshop, using For the InterDisicplinary Immigration Workshop, using

JotSpotJotSpot

Our own “Facebook” using Joomla, with Flickr Our own “Facebook” using Joomla, with Flickr site to followsite to follow

ILI-London, October 8, 2007ILI-London, October 8, 2007

ILI-London, October 8, 2007ILI-London, October 8, 2007

ILI-London, October 8, 2007ILI-London, October 8, 2007

SCREENSHOT IRENE WEBSCREENSHOT IRENE WEB

ILI-London, October 8, 2007ILI-London, October 8, 2007

ILI-London, October 8, 2007ILI-London, October 8, 2007

ILI-London, October 8, 2007ILI-London, October 8, 2007

ILI-London, October 8, 2007ILI-London, October 8, 2007

From Webcasts to PodcastsFrom Webcasts to Podcasts

Our conference presentations are now Our conference presentations are now online--but the campus charges a lot for online--but the campus charges a lot for servicesservices

Campus podcasts downloads exceed Campus podcasts downloads exceed Webcasts—by a wide marginWebcasts—by a wide margin

ILI-London, October 8, 2007ILI-London, October 8, 2007

ILI-London, October 8, 2007ILI-London, October 8, 2007

A Few More ExamplesA Few More Examples

Odeo: low-cost Webcasting solutionOdeo: low-cost Webcasting solution

del.ici.us: quick-starting “social del.ici.us: quick-starting “social bookmarking”bookmarking”

Meebo: “Instant” instant messagingMeebo: “Instant” instant messaging

Facebook: the new frontier?Facebook: the new frontier?

ILI-London, October 8, 2007ILI-London, October 8, 2007

ILI-London, October 8, 2007ILI-London, October 8, 2007

ILI-London, October 8, 2007ILI-London, October 8, 2007

Re-add Robin’s delicious toolRe-add Robin’s delicious tool

ILI-London, October 8, 2007ILI-London, October 8, 2007

ILI-London, October 8, 2007ILI-London, October 8, 2007

ILI-London, October 8, 2007ILI-London, October 8, 2007

ILI-London, October 8, 2007ILI-London, October 8, 2007

In SummaryIn Summary

Developing a Library 2.0 game plan does Developing a Library 2.0 game plan does not have to be a monumental tasknot have to be a monumental task

Take a bite-size approach, and start with Take a bite-size approach, and start with applications you personally enjoyapplications you personally enjoy

Communities of practices are changingCommunities of practices are changing

Understanding the direction of change Understanding the direction of change should guide your implementation strategyshould guide your implementation strategy

ILI-London, October 8, 2007ILI-London, October 8, 2007

Resources and ReferencesResources and References

UVA Digital Library Bookmarks: UVA Digital Library Bookmarks: http://del.icio.us/uva_digital_libraryhttp://del.icio.us/uva_digital_libraryMissouri River Regional Library Reference Links Database: Missouri River Regional Library Reference Links Database: http://www.http://www.mrrlmrrl.org/services/refer/links/index..org/services/refer/links/index.phpphpJoomla: Joomla: http://www.joomla.org/http://www.joomla.org/Library Journal Article: Library Journal Article: “Journey to Library 2.0”“Journey to Library 2.0” by Robin Hastings by Robin Hastings (April 15, 2007, p. 36)(April 15, 2007, p. 36)Odeo: Odeo: http://odeo.com/abouthttp://odeo.com/aboutJotspot: Jotspot: http://www.jot.com/http://www.jot.com/Learning Spaces, an Edcause ebook: Learning Spaces, an Edcause ebook: http://www.educause.edu/books/learningspaces/10569http://www.educause.edu/books/learningspaces/10569

ILI-London, October 8, 2007ILI-London, October 8, 2007

Effective Library 2.0 Strategies: Effective Library 2.0 Strategies:

Simple Starting Points and New TechnologiesSimple Starting Points and New Technologies

Terence K. HuweTerence K. HuweInstitute for Research on Labor and Employment Institute for Research on Labor and Employment

LibraryLibraryUniversity of California, BerkeleyUniversity of California, Berkeley

ILI International, London, October 8, 2007ILI International, London, October 8, 2007