Utah Valley University 2010-Current Majoring in Communication - Public Relations with a minor in MarketingNational Communication Association Honor Society – Lamda Pi EtaStaff Writer for the UVU ReviewMember of the Wolverine Student PR Firm

Spanish Fork High School 2009GGraduated with High Honors

Vivint 2012-CurrentCustomer Satisfaction Specialist • Follow up with escalated customers to resolve open issues.Quality Assurance • Quality Assurance where I met with new hires and graded calls.Customer Care • Customer support through inbound phone calls.

Opinionology 2006-2012 Assistant Manager • Managed projects for clients. • Administered supervision over interviewers and supervisors.· • Dealt with concerned employees and respondents. • Composed weekly schedule for up to 150 employees. • Motivated employees to boost production.

Management • Leadership • Microsoft Office • Detail Oriented

pike.cody90@gmail.com 1596 South 2900 West Spanish Fork, UT 84660

385-230-5000

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