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eDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution Architect Microsoft

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Page 1: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

eDiscovery Features of

SharePoint 2013 and

Exchange 2013

Paul Branson

Solution Architect

Microsoft

Page 2: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Agenda

On-Premises vs. Online

eDiscovery in SharePoint, Exchange and Lync

Notes on Implementation

How Microsoft does eDiscovery

Getting Help

Page 3: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

On-Premises vs.

Online

Page 4: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Deployment Scenarios

On-Premises Hybrid Cloud

Page 5: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

eDiscovery in

SharePoint, Exchange

and Lync

Page 6: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

eDiscovery Architecture

SharePoint

Content + File Shares

Lync IMs Exchange Admin Center

SharePoint eDiscovery

Center

File Shares

SharePoint

...

Page 7: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

SharePoint eDiscovery Center

Page 8: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

eDiscovery Center & Case Management

Page 9: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Dataset Management

Page 10: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

SharePoint Legal Holds

Page 11: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Demo SharePoint eDiscovery Center

Page 12: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Source Search In-place Preservation Export

SharePoint 2010 and SharePoint 2007 Yes No Yes

Exchange 2010 No No No

SharePoint 2013 Yes Yes Yes

Exchange 2013 Yes Yes Yes

File shares Yes No Yes

Content from External systems No No No

Sources and Capabilities

Page 13: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

How it fits with the EDRM Model

Information Management

Identification

Preservation

Collection

Processing

Review

Analysis

Production Presentation Information Management

Identification

Preservation

Collection

Processing

Analysis

Page 14: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Information Management

Identification

Preservation

Collection

Processing

Review Analysis Production Presentation

Evolution of the EDRM Model

Page 15: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Exchange Management

Page 16: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

User Mailbox

(6a) Messages purged by DIRW

Policy (or maintained for

Litigation Hold)

(4b) Message “purged” by

user (In-Place Hold)

(3) Message deleted

(1) Message

delivered

Recoverable Items

Deletions

Inbox

Purges

Versions

Audits

Deleted Items

DiscoveryHold

Calendar Logging

(5) Message Edited

(4a) Message “purged” by

user (Litigation Hold / Single

Item Recovery)

(6c) MFA evaluates item against

hold queries set on mailbox

(6b) Mailboxes with SIR and In-

Place Hold enabled have

expired messages moved

(2) Message moved

to Deleted Items

(4a)

(4b)

Exchange Legal Holds

Page 17: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Lync archives content into Exchange mailboxes when user is on In-Place Hold Includes instant messaging and meeting content In-Place Hold, eDiscovery, MRM of Lync data consolidated to Exchange tools

Lync 2010 Exchange 2010

Compliance

Archive

Compliance

Lync 2013 Exchange 2013

Preserving Lync Content

Page 18: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Demo Exchange Admin Center

Page 19: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Notes on

Implementation

Page 20: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Implementation Steps

Configure Cases

Grant Permissions

Create eDiscovery Center

Configure SharePoint Search

Configure trust relationship in Exchange

Configure trust relationship in SharePoint

Install Exchange Web Services API in SharePoint

Configure Lync to use Exchange Archiving

Enable Archiving in Exchange

Install SharePoint, Exchange, and Lync

Configure Cases

Grant Permissions

Create eDiscovery Center

On-Premises Online

Page 21: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Multiple Farm Scenarios

eDiscovery Centers

are tied to a Search

Service Application

Page 22: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

The Hybrid Scenario

SharePoint Online

On-Prem

SharePoint

content and

other content

SPO

content

2 separate search indexes

Each contains only local content

Page 23: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Hybrid and eDiscovery

SharePoint Online

On-Prem

SharePoint

content and

other content

SPO

content

Page 24: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

HTTP

File shares

SharePoint

User profiles

Lotus Notes

Documentum

Exchange folders

Custom - BCS

SharePoint

SP Apps

Devices

Non-SP UX

SharePoint 2013 Search Architecture

Public API

Unit of scale/role boundary

Page 25: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Access Considerations

eDiscovery does not override search security filtering

Users responsible for eDiscovery need to have permissions to the

select content

Grant users access using a web application user policy

Add users as a site collection administrator

For file shares, this must be done at the file share level

Use Groups instead of users

Access to the group(s) can be controlled easier than adding individual

users

Prevents search from needing to reindex items

Don’t forget the crawl log

Access to the crawl log needed for items that could not be indexed

Page 26: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Storage Considerations

In-Place Holds

Preservation Libraries only created when content is edited –

documents, pages, lists

Two places where queries can be made

Rate of disk increase will be dependent on rate of change

Search

Amount of content will dictate architecture

Current guidance is 500 GB disk for 10M items – 10M items per

index

Different types of content will have different storage impacts

Page 27: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Search Considerations

Complex queries are more taxing than simple queries

More terms, more operators (AND, OR, NEAR)

eDiscovery features within the eDiscovery feature leverage search

Adding more Exchange sources to a Set increases the number of

queries

Adding more SharePoint/File Share sources to a Set increases the

complexity of queries

Preview functionality, document counts, query statistics, applying

refiners

If shared with Enterprise Search, users could be impacted

Recommend running large queries off hours or properly manage

discovery sets

Page 28: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Export Considerations

Content is downloaded individually using respective

protocols (SharePoint, file shares)

Search is not used during the export process

In general, exports are not expected to affect a SharePoint

environment

Page 29: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

How Microsoft Does

eDiscovery

Page 30: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Average Microsoft Case in 2012

12 Custodians Collected & Processed 368.4 GB

Reviewed 18.4 GB

Produced

4 GB

Used 249 pp.

42 Custodians Preserved 1.26TB, or approx. 77,490,000 pages

12 Custodians Collected & Processed 370GB, ~22,140,000 pages

Reviewed 18.4GB, ~1,107,000 pages

Produced 4GB, ~249,254

pages

Used 249pg

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Exchange Mailbox Copies Local Data SharePoint File Shares

Litigation Data

Repository

Data Minimization Tool

Linear Review Tool

Review Attorneys

Tiffing and Production Tool

Production Set

• Completely

Outsourced

• Inside Corp Firewall

• Managed by MSIT

• Entirely MS technology

• Outside Corp Firewall

• Co-managed by MS

FTEs and Data Center

Vendor

• Third party technology

Pre-SharePoint 2013

Page 32: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

• Completely

Outsourced

• Inside Corp Firewall

• Managed by MSIT

• Entirely MS technology

Local Data

SharePoint

Linear Review Tool

Review Attorneys

Tiffing and Production Tool

Production Set

File Shares Exchange Servers

Post SharePoint 2013

Page 33: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Getting Help

Page 34: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Where do I get help?!

Microsoft Services eDiscovery Quick Start

Overview of eDiscovery

Collection of your use cases

Set up of full (SharePoint, Exchange, Lync) POC with pre-

built VMs

Import of your SharePoint data

Configuration of eDiscovery features and your use cases

10 weeks, Architectural Guidance, Roadmap,

Documentation

Datasheet available on ILTA site or Microsoft Booth

Page 35: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Questions?

Page 36: eDiscovery Features of SharePoint 2013 and …ilta.personifycloud.com/webfiles/productfiles/1501835/ORG1.pdfeDiscovery Features of SharePoint 2013 and Exchange 2013 Paul Branson Solution

Thank You! Paul Branson

[email protected]