7/30/2019 EDCH Services Summary

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S. No. Serv ice Desc rip tion

1. Data Clearing Services1.1 TAP File Transfer Files are continuously transferred by EDCH between Client &

Data Clearing Houses / Direct Operators.Re-transfer of files is done based on Client / DCH request.1.2 TAP File Validation / Processing TAP file validation checks are done in compliance with GSM

standards including Exchange Rate, Tax Rate and UTC Offset.

1.3 Duplicate Record Check Advanced duplicate call handling module checks for duplicateswithin & across files. Prevents duplicate charging.

1.4 TAP File Conversion Full format conversion to & from all TAP versions & releases as per GSM Specifications.

1.5 TAP File Correction Support for correcting Clients TAPOUT files. Utility softwarescripts can be customized to correct high volume data.

1.6 RAP Handling Returned Account Procedure is fully supported as per GSMSpecifications.

EDCH handles RAP in the Public Interface on behalf of its Client.RAP in Private Interface (between EDCH & Client) is alsoavailable.

1.7 Communication Links Various data communication options available through VPN, FTP,Email, etc. Additional solutions can also be provided.

1.8 Data Backup Full data backup is available with access for 1 year. Offline backup for 2 years.

1.9 OFR Outstanding File Report is exchanged with DCHs twice a week tohandle outstanding files.

1.10 Customer Support Full Technical, Financial, Operational support is given to Clients.1.11 Online System EDCH Online system has over 200 reports & provides excellent

facilities: TAP File Tracking / Status TAP file reports Fraud Reports File Enquiry Screens Downloadable Reports Roaming Statistics Financial Reports Monthly Exchange Rates

2. Financial Clearing Services2.1 Invoicing Generating / Sending invoices on behalf of Client to its Roaming

Partners2.2 Settlements Unilateral / Bilateral Settlements.

SMS / MMS Settlements.2.3 Reconciliation Invoice reconciliation & dispute handling (Credit / Debit Notes)2.4 Other Services Managing Client Bank Account, Management Reporting,

Multilateral Netting, etc.

3. Value Added Services

3.1 CDR Conversion TAP File generation from Raw Switch / Exchange Data.Rating of such TAP Files.

7/30/2019 EDCH Services Summary

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3.2 IOT Check & Re-pricing Revenue Assurance solutions including: Inter Operator Tariff check Re-pricing for Clients special pricing policies

3.3 Business Intelligence Tool -OLAP / Data Warehousing

OLAP Business Intelligence Reporting Tool to enhance RoamingBusiness & identify KPIs.

3.4 Fraud Reporting EDCH generates & sends Fraud reports to Clients roaming partners daily.EDCH also sends daily fraud reports (Import / Export / Across

Networks) to the Client (free service).3.5 Training Periodic Training is given to Clients on various GSM

Technologies, Roaming concepts, Financial Procedures, etc

3.6 IREG / TADIG Testing IREG Check is done based on Client Roaming Partner testcases.Test TAP Files are checked for TADIG compliance.Assists in speeding up commercial roaming launches.

3.7 Signalling (STP / SCCP) EDCH provides its Clients, STP / SCCP in an economical wayusing Etisalats Signalling Transfer Point for GSM International

Roaming.3.8 Roamer Bill Generation Roamer Bills are generated for the Client based on Clientsroaming files processed at EDCH.

3.9 RAEXEID

NRTRDE

Roaming Agreements Exchange Electronic Invoicing Data Near Real Time Roaming Data ExchangeThese services are in compliance with GSM Guidelines.

3.10 Roaming Management &Brokering Service

Advanced Data Clearing / Roamer Management / FinancialClearing & Settlement / SS7 Signalling.

3.11 Test SIM Card ManagementSystem

Test SIM Cards exchanged between Client and Roaming Partnersfor testing will be tracked / managed by EDCH.

3.12 Customized Services EDCH also provides customized services as per Clientsrequirements

Abbreviations:CDR Call Data RecordDCH Data Clearing HouseEDCH Emirates Data Clearing HouseEID Electronic Invoicing DataFTP File Transfer ProtocolGSM Global System for Mobile CommunicationsHUR High Usage ReportIOT Inter Operator Tariff IREG Inter-working Roaming Expert GroupKPI Key Performance Indicator

NRTRDE Near Real Time Roaming Data Exchange

OFR Outstanding File ReportOLAP On Line Analytical ProcessingRAEX Roaming Agreements ExchangeRAP Returned Account ProcedureSCCP Signalling Connection Control PartSIM Subscriber Identity ModuleSS7 Signalling System 7STP Signalling Transfer PointTADIG Transferred Account Data Interchange GroupTAP Transferred Account ProcedureVPN Virtual Private Network