Electronic Commerce

Presented By.. Rishabh Dev Singh

Content…• What is Commerce• Introduction E-Commerce• The Process of E-Commerce• Types of E-Commerce• Application of E-Commerce• Pros & Cons• Impact On Indian Market

Commerce…• Commerce is a division of trade or production

which deals with the exchange of goods and services from producer to final consumer.

• It comprises the trading of something of economic value such as goods, services, information, or money between two or more entities.

E-Commerce…• It is commonly know as Electronic Commerce or

Electronic Marketing.• It Consist of buying and selling goods and

services over an electronic system such as the internet

• E-commerce is purchasing, selling & exchanging goods and services over computer network or internet through which transactions or terms of sale are performed electronically.

The Process Of E-Commerce...

The Process Of E-Commerce...

• A consumer uses Web browser to connect to the home page of a merchant's Web site on the Internet.

• The consumer browses the catalogue of products featured on the site and selects items to purchase. The selected items are placed in the electronic equivalent of a shopping cart.

• When the consumer is ready to complete the purchase of selected items, she provides a bill-to and ship-to address for purchase and delivery

Continue..• When the credit card number is validated and the

order is completed at the Commerce Server site, the merchant's site displays a receipt confirming the customer's purchase.

• The Commerce Server site then forwards the order to a Processing Network for payment processing and fulfilment.

Why Use

E-Commerce

…….?

• LOW ENTRY COST • REDUCES TRANSACTION COSTS• ACCESS TO THE GLOBAL MARKET • SECURE MARKET SHARE

Different types of E-Commerce...

• 1) Business-to-Business (B2B)• 2) Business-to-Consumer (B2C)• 3) Consumer-to-Business(C2B)• 4) Consumer-to-Consumer (C2C)

Business-To- Business(B2B)…

• It means business to business. It is the types of e-commerce in which buyer and seller , both are businesses.

• In this , one business is sells its products or services while other business buys these products or services.

• Following are some example of B2B sites: Alibaba.com IndiaMart.com

Business-To- Consumer(B2C)…

• It means business to consumers. It is the type of e-commerce in which business sells its services or products to consumers , through internet or computer network.

• Flipkart.com is the best example for B2C.

Consumer-To- Business(C2B)…

• It means consumer to business. It is a types of e-commerce in which customers sells their products or services to businesses.

• Its common example is the advertisement that people put on different sites.

Consumer-To- Consumer(C2C)…

• It means consumer to consumer.

• It is the type of e-commerce in which one consumer sells its products to other consumer, through internet or computer network.

• Example: OLX.com

Applications of E-Commerce…

• Online Shopping• Electronic Bill Payment• Electronic ticketing• Online Banking

Online Shopping..Online shopping is the process consumers go through to purchase products or services over the Internet.

Online shopping is a type of electronic commerce used for business-to-business (B2B) and business-to-consumer (B2C) transactions.

Electronic Bill Payment…

Electronic bill presentment and payment (EBPP) is a fairly new technique that allows consumers to view and pay bills electronically.

EBPP systems send bills from service providers to individual consumers via the internet.

Electronic Ticketing..

An electronic ticket or e-ticket is used to represent the purchase of a seat on a passenger airline, usually through a website or by telephone.

This form of airline ticket has rapidly replaced the old multi-layered paper tickets.

Online Banking.. Online banking (or Internet banking) allows

customers to conduct financial transactions on a secure website operated by their bank.

The common features provided by online-banking fall broadly into several categories:

Transactional Non-transactional

Top 10 E-Commerce websites in India…

•PROS AND CONSOF

E-COMMERCE

•PROS

• No checkout queues

• Reduce prices

• You can shop anywhere in the world

• Easy access 24 hours a day

• Wide selection to cater for all consumers

•CONS

• Unable to examine products personally

• There is the possibility of credit card number theft

• Possibility of wrong product being delivered.

Future Of E-Commerce In India…

• According to business world estimate near about Sixty thousand new jobs will be created for the internet world alone in the next two years

• E-Commerce transactions are expected to cross the INR 6500 crore milestone in 2014-15, a jump of around 650 percent from the 2010-11 figure of INR 1000 crore

• eBay said that consumers were trading goods worth almost three crore everyday, across the globe.