ebsco discovery services: update and roadmap
TRANSCRIPT
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EBSCO Discovery ServiceUpdate and Roadmap
Features, functionality, and forthcoming innovations that support library research today and in the future.
RICHARD BURKITT | Director of of Discovery Innovation, Europe
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The user is at the center of all we do USER SUCCESS = LIBRARY SUCCESS
WHAT WE BELIEVE
We recognize the immense diversity in people across the markets that we operate in
NO TWO USERS ARE ALIKE
“OPEN” MATTERS
We believe in partnerships
and open technologies
We believe that our business must support all the regions we’re active in on equal footing
GLOBAL MEANS LOCAL Focus on service OUR CUSTOMERS ARE THE REASON WE EXIST
Collaborative Innovation
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Source: presentation by Don Gilstrap, Dean of Libraries, Wichita State University @ NISO ODI Jan. 28, 2015
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Source: presentation by Don Gilstrap, Dean of Libraries, Wichita State University @ NISO ODI Jan. 28, 2015
Collaborative Innovation
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DISCOVERY
MARC
Infrotrieve
British Library
Regional Providers
ILL
EBSCO
Publishers
GalePQ
JSTOR
Books/eBooks
SpringerSage
JSTOR
Wiley
OA
EBSCOSubject Indexes
Gale
Lexis Nexis
Cost Per Use
Usage Consolidation
Platform Use
AnalysisTools
Journals
Databases
Blackboard
Moodle
Canvas
SakaiD2L
LMS
SFX
Serial Solutions
Full Text Finder
Holdings Management
Dspace
Content DM
e-PrintsFedora
IRs
Innovative
Sirsi Dynix
Regional Providers
ExL
KohaOCLCKuali
ILS
Collaborative Innovation
What are we looking for?• A Google-like tool, simple and
efficient• A tool that allows searching as
many resources as possible, while allowing limiting the searches to resources accessible to library patrons
• A tool that allows dealing with the list of searches in as many ways as possiblehttps://www.youtube.com/watch?v=BOdccELm_pk
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Just because you can, doesn’t mean you should
https://www.pinterest.com/delenn20/charms/
The All-in-One Bundled Approach
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Providing tools that are not developed for precision will not suffice
http://pgitl.com/swiss-army-knife-scalpel/
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http://www.teachthought.com/uncategorized/10-ways-the-library-of-the-future-will-be-different/
Choosing the right tool with the associated benefits for everyone is our responsibility
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http://elaccampusnews.com/2012/09/06/the-first-week-of-school/done-0025/
Choosing the right tool with the associated benefits for everyone is our responsibility
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InteroperabilityCollaborative Innovation
We’re getting more efficientSprint team formation
Release planning Parking Lot / Retro
Designing and Delivering Solutions
Collaborative Innovation
Ensuring EDS meets individual requirements
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Save PDF to the CloudCollaborative Innovation
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Enhanced catalogue searching
Adjacency bias
Collaborative Innovation
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Enhanced catalogue interaction
Collaborative Innovation
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Map of library/shelf
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Partnerships give libraries choice
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Koha as UI and EDS
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SirsiDynix facets
SirsiDynix as UI and EDS
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Blended catalog and article results
Innovative as UI and EDS
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User interaction with catalogue in EDS UI
OCLC and EDS
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VuFind APIand EDS
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Blacklightand EDS
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Alma and EDS
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Options to consider – customization is almost limitless
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Table of Contents on mouse over
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Drop down menus
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To tab or not to tab…
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Subject profile search optimization
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Color profiles examples
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RICE
DrupalUVA
BlacklightBYU
HomegrownALABAMA
Bento Display
… and many more …
API Solutions
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New UI framework is on the way
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Browse or search. Top, popular, most used topics.
Totally different
style and approach
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The Bento Box
“Bento Box” segmented content type results
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User can toggle display with traditional
results list
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Dynamic and intuitive ‘bento’ display
Collaborative Innovation
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The importance of options
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Using clear Link Buttons helps users focus on available content
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RTAC status changes both RTAC table & catalogue button
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Full Text Finder Menu: Adapted to meet client needs
Collaborative Innovation
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Custom full text is not available to clarify status.
Custom branding to add title and source to
beginning of fields.Holding Information links allow to pass
search to other appropriate places.
Collaborative Innovation
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Customized Full Text Finder menu• Link sections displayed in boxes• Multi language support• Adjusted layout
Collaborative Innovation
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Built as aWidget
Placed as aPlacard
Action is aLink
Item Matcher…it’s whatever you want it to be
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Bring Credo results into the sidebar
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Available as a placard or a sidebar widget
Can pull results from LibGuides,
LibAnswers andA-Z Database Lists
Springshare integration
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The importance of analytics
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Google Analytics App
• Numerous tracking options
• Enable all tracking or enable selectively
• Extend function to enable custom tracking
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Discovery Intelligence: Example
ANALYSEIMPLEMENT: Searchbox on Library Page
Reports
KPIs
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ANALYSE
Discovery Intelligence: Example
Reports
KPIs
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ANALYSEIMPLEMENT: Enable Research Starters
Reports
KPIs
Discovery Intelligence: Example
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ANALYSEIMPLEMENT: Button List App on Result List
Discovery Intelligence: Example
Reports
KPIs
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Drill into values
More Tracking Options: Active Limiters
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Resource Management and Analytics from
EBSCOAdd-ons to HLM providing cost-effective solutions to librarians’
most pressing e-resource challenges
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Our vision for HLM
Provide librarians with a single interface to manage holdings, facilitate collection development and analysis and improve
decision making through access to the right information when and where it is needed.
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Available Now in HLM...
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Holdings Management
Track all resources, regardless of vendor.
Available Now
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Holdings Management
Define the library collection for EDS.
Available Now
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Holdings Management
Manage OpenURL linking for Full Text
Finder
Available Now
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Holdings Management
Customize publication browse of collection with proxies, notes,
icons.
Available Now
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COUNTER Statistics
One place for all your COUNTER Stats. More
than 340 platforms supported
Available Now
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COUNTER Statistics
Load COUNTER stats via manual upload or
automatically with SUSHI.
Available Now
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COUNTER Statistics
Consolidated reporting
Available Now
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COUNTER Statistics
Statistics automatically integrated into
subscription workflow.
Available Now
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Timeline...
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HLM Product/Feature TimelineProduct/Feature Availability
HLM Now
Usage Consolidation (COUNTER stats from all vendors)
Now
Track resource cost and cost/use Q4 2016/Q1 2017
Resource Manager (licenses, contacts administrative data
Q2/Q3 2017
Analytics (reports and dashboards) Q3/Q4 2017
EBSCO API (extend integration to other applications)
Starting Q2 2017
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Curriculum Builder
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Searching EDS from the LMS
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Results from your EDS profile
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Faculty view of a list
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Student view of a list
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ESP – Delivering relevant results, Publication finder, Auto-complete and some new features
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Problem: Missed
Connections
TOPICAL QUERY Subject Indexing in EDS
adhd Attention-deficit hyperactivity disorderAttention deficit disorder with hyperactivity
pheromones
EctohormonesAllelochemicalsSemiochemicalsAllomones
PET scanPositron Emission TomographyTomography, Emission-ComputedEmission Tomography
gambling addiction Compulsive gamblingPathological Gambling
User queries and subject indexing not always aligned.Different vocabularies often use different terminology for the same concept.
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Example (without ESP)Atarax = Manufacturer brand name for drug Hydroxyzine
Without ESP, topical searches match the user’s keywords, but not always aligned with user’s intent.
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Drug nameCONCEPT: Hydroxyzine (Drug)MESH (Pref): HydroxyzineMESH: 2-(2-(4-((4-Chlorophenyl)phenylmethyl)-1-piperazinyl)ethoxy)ethanolMESH: Hydroxyzine PamoateMESH: OrgatraxMESH: AtaraxMESH: Hydroxyzine DihydrochlorideMESH: VistarilMESH: DurraxMESH: Hydroxyzine HydrochlorideCSI (Pref): Hydroxyzine (Drug)CSI: Vistaril (Drug)CSI: Atarax (Drug)PSYCINFO (Pref): Hydroxyzine
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Example (ESP enhanced)Atarax = Manufacturer brand name for drug Hydroxyzine
ESP adds a concept recognition function to match and boost the relevance of
records about the recognized concept.
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Example (ESP enhanced)Atarax = Manufacturer brand name for drug Hydroxyzine
ESP may be turned ON/OFF for individual searches based on user
preference. EDS default is ON.
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EDS Databases Supported
• MEDLINE
• CINAHL
• PsycINFO
• Academic Search
• Business Source
• EconLit
• MLA International Bibliography
• LGBT Life
• MathSciNet
• AGRICOLA
• HeinOnline
• Art Abstracts
• ATLA Religion Database
• GeoRef
• L’Annee Philologique
• Petroleum Abstracts
And many more
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Evolving Autocomplete
Features:Updated daily to
capture current events
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Publication Finder, suggestions based on your holdings’ usage
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Features:Autocomplete within limiters
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Centrifical Centrifugal
Features:Fuzzy matching support to handle misspellings/typos
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Did-You-Mean
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Upcoming: Autocorrected Search
Google automatically corrects searches with misspellings and typographical based on usage data.
EDS version planned for 2016.Corrections based on data mining successful Did-You-Mean conversions.
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Upcoming: Related Searches
Google recommends related search terms based on co-occurring searches.
EDS version planned for 2016.Lab prototype under development.
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The user is at the center of all we do USER SUCCESS = LIBRARY SUCCESS
WHAT WE BELIEVE
We recognize the immense diversity in people across the markets that we operate in
NO TWO USERS ARE ALIKE
“OPEN” MATTERS
We believe in partnerships
and open technologies
We believe that our business must support all the regions we’re active in on equal footing
GLOBAL MEANS LOCAL Focus on service OUR CUSTOMERS ARE THE REASON WE EXIST
Collaborative Innovation