Eastern Cape Company Profile

Introduction and Background

Abantu Staffing Solutions is a 100% woman owned recruitment agency, offering an end to end solution in HR

Consulting, Executive Search, Recruitment, Training and Development of people.

Closely aligned partnerships forms part of our preferred Total Service Delivery Solution. “Abantu” Solutions, meaning “People” solutions, was started with a passion for developing and assisting people in securing a future for themselves and simultaneously providing staffing solutions to our valued clients. Our business is 100% women owned and officially opened its doors in January 2006. Partners in the business, Melanie and Tracy, share over 15 years of recruitment experience between themselves in the industry. Currently based in East London, and continuing with this branch as our Head Office, we will be opening a branch in Port Elizabeth early 2014. Abantu Solutions understands the time it takes to recruit the right person for the right job. We pride ourselves on being an approachable team with the right insight and experience in assisting business and people through this process. Abantu Solutions is a locally based, privately owned Recruitment Solutions provider. We concentrate on providing exceptional service and developing close interpersonal relationships with our clients in order to deliver service excellence and real solutions in the workplace.

Technical Ability

The primary focus of Abantu Staffing Solutions for recruitment is to invest in “peoples” lives and let our name

become synonymous with best recruitment practices and service excellence in the market place.

More and more is our focus in the placement of equity candidates from entry level to Senior Management

appointments. The emphasis of Equity Employment is to ensure that previously disadvantaged South Africans are

given career opportunities not previously obtainable.

SELECTION PROCESS

We believe in understanding our client’s requirements, culture and business before taking on any new projects and

ensuring the placement of capable people, this involves assigning a Key Account Manager. The Key Account

Manager will ensure that she understands your company’s culture and recruitment needs. She will also be your one

point of contact for all search recruitment requirements.

Our process includes:

Job profiling (With HR & Line)

Submission of Profile Outline and Skills Matrix (annexure C)

Search/Advertised Recruitment/Screening Interviews

Short listing

Presentation of CV’s

Facilitating/co-ordinating interviews

Confidential reference checks, credit and qualification checks and, if required, criminal checks

Psychometric assessment if requested

Regret unsuccessful candidates

Negotiate and extend offer to candidate

Capacity to Deliver

Melanie and Tracy have been working in the recruitment industry since 1996.

The staff employed by them have extensive experience in recruitment and human resources, adding to the value

added service offered to the clients and candidates. On-going up to date training is provided to all staff and temps,

meeting not only national but international recruitment standards.

Attached references will provide testimony to the fact that both Tracy and Melanie have had an incredible success

rate in recruitment, placement and retention of candidates from entry level to senior management in various

industries, including Finance and Auditing, Technical and Engineering,

Medical and Pharmaceutical, Information Technology, Admin and Office Support,

Human Resources Management, Sales and Marketing etc.

Methodology

Standard Operating Procedures –

Competence-Based Interviewing and Reference Checking

CBI is an interviewing technique through which interviewers use carefully designed questions to probe specific

skills, competencies and characteristics that are critical to success in the job. Specific questions about situations

that candidates have experienced help to more accurately predict how a candidate will behave in similar

situations in the future. All candidates are asked the same questions in order to equally evaluate them.

“Past behaviour predicts future behaviour.”

Describe the Talent Acquisition process with specific reference to roles and responsibilities

Explain why the recruiter needs to interview in a way that evaluates talent fairly and consistently in a non-

discriminatory way

Identify the competencies needed in particular jobs

Compile an interview guide

Apply active questioning using probing questions

Conduct an interview using STAR listening techniques

Analyse data from the interview, and make informed decisions on the correct person for the job

Keep accurate records of interviews that comply with POPIA (Protection of People Information Act ) legislation

Knowledge

Attributes Skills

Competence =

Job Spec

Competencies

Candidate

Sourced

Vacancy

Filled

Integration

Managed

Career

Discussion

Individual

Development

Plan

Career

Advancement

Interviewing

Competencies

On boarding

Competencies

Performance

Review

Competencies Development

Competencies

Performance

Evaluation

… “Interviews are not as reliable as they used to be, because so many people are

learning how to give the „right‟ answers in job interviews –

the kinds of answers interviewers want to hear.”

Bruce Tulgan, Winning the Talent War

Candidate Background Screening

MIE is a vital intellectual risk management group and a major player in the credentials verification industry.

The company concentrates exclusively on verifying the personal credentials of individuals on behalf of its clients.

Established in 1988, MIE was the first, and until recently has been the only dedicated corporate verification agent in

South Africa, and has a well-established reputation amongst its blue chip clients.

MIE combines this considerable experience with innovative methods and expert systems to provide our clients with

the fastest, most accurate and cost-efficient credential verification service possible.

Based in Centurion, South Africa, MIE services its broad client base nation-wide via various mechanisms, including

state of the art business-to-business systems, adhering to published service level agreements.

The Company prides itself on its extremely efficient turnaround time while at the same time ensuring the accurate

transfer of information under highly confidential circumstances. These service offerings in effect constitute a risk

management tool, and seamlessly add value to all HR decision makers.

MIE constantly revises its methods, processes and relationships in order to remain at the forefront of the industry.

The necessity for pre-employment and on-going post-employment screening will never be eliminated.

The consequences of negligent hiring will always dictate that thorough vetting is a crucial step in an employer’s

placement procedure.

As a Standard Operating Procedure, Reference Checks are included in our Placement Fee Percentage.

A comprehensive list of any additional checks required and their costings are available on request from your

Consultant. Below are the Service Providers whom we make use of, and a short summary of each -

LexisNexis® is a leading global provider of content-enabled workflow solutions designed specifically for

professionals in the legal, risk management, corporate, government, law enforcement, accounting and academic

markets. LexisNexis originally pioneered online information with its Lexis® and Nexis® services. A member of

Reed Elsevier, LexisNexis serves customers in more than 100 countries with more than 15,000 employees

worldwide.

RefCheck Advanced, a registered trademark with CIPRO, is a leading and arguably one of the most essential

tools in human resource management and staff recruitment today, providing a pre-employment and background

screening solution.

Established in 2000 and acquired by LexisNexis Risk Management in 2003 the business combines its

considerable experience with expert systems and innovative methods to provide clients with comprehensive

background screening solution.

RefCheck Advanced enables recruitment agencies and employers to verify the personal details of a potential

employee or candidate prior to offering employment. By improving transparency and disclosure, informed

decisions can be made regarding one of the most important assets of an organization, its employees.

Afiswitch (Pty) Ltd provides a national automated electronic criminal record check against the South African

Police Service criminal fingerprint database.

Cutting-edge electronic fingerprint scanners are used to capture digital fingerprints. Afiswitch developed its own

user interface platform which communicates with the Police. There are over 6 000 single and multiple

fingerprint optical scanners deployed nationally which capture approximately 55 000 single fingerprints on a

daily basis for criminal record check purposes.

The scanning of paper-based fingerprints is a service undertaken by Afiswitch in addition to the automated

electronic service. Forms are processed by using international best practise FBI-approved flatbed

scanners. This service was implemented for clients that do not have the capability to use

electronic fingerprint scanners.Afiswitch provides unrivalled accuracy and speed over

traditional paper-based services or Name, Surname and Identification Number

criminal clearance enquiries.

The criminal record check service is undertaken throughout South Africa by

agents who undergo stringent vetting procedures to become

authorized Afiswitch Service Providers.

Your Strategic Partner

We believe that we must not only be a Service Provider, but a Strategic Partner in order to build on-going business relationships with not only our clients, but our Candidates and Applicants as well. In order to achieve this goal, the following objectives are taken into account – Advise and access the market Pre-screening of candidates Providing high quality of candidates Assist in ensuring that appointed candidates are retained for a longer period and achieve their own future goals To familiarize ourselves with the culture of the company to avoid recruiting the right person with the right skills, qualifications and experience, but they do not fit the culture of the client’s company Ensuring constant engagement with the Client so that both parties can work towards the organisations’ goals The above is achieved through daily implementation of the following: The relationships we have built with our Service Providers who are regularly keeping us up to date with • Labour Law Updates provided on a daily basis • Market trends • BKCOB Salary Surveys • APSO Membership • Articles provided regarding trends and techniques within the Recruitment Industry • Up to date and a technologically supportive electronic database • Keeping abreast of todays’ interactive media and information technology • Attending workshops and ongoing training provided for the Recruitment Industry by Training Leaders and APSO • Attending seminars regularly provided by SARS and various Service SETAs • Becoming actively involved with the Services SETA, Disabled People South Africa and Rehab to place disabled • Making use of various internet portals through which we not only advertise positions but also source candidates • Conducting CBI techniques and comprehensive referencing based on the CBI system • Regular follow up visits and calls to our placed candidates and the Management and HR Departments of the Client

www.abantustaffingsolutions.co.za

Permanent Placement Pricing

* Abantu Staffing Solutions Terms and Conditions Apply

Scorecard

Abantu Staffing Solutions is classified as an EME(Exempted Micro-Enterprise) defined by the Codes as a company

with an annual turnover of 5 million or less. On 6 December 2006, Cabinet passed in Parliament that EME’s with a

turnover of 5 million or less are deemed a BEE recognition of a Level 4 contributor – 100% compliant.

BEEE Level Four Contributor

Billing

Abantu Solutions bills the client as per below.

This fee is based on the basic salary offered to the candidate.

The final invoice is generated when the candidate has signed the Letter of Offer, and monies are payable within 14

days of submission of invoice.

Please note: Should any client or subsidiary or associated company of a client engage or re-engage the referred

candidate within a period of one year from the date of introduction or termination, a full fee shall, in accordance with

the terms of this agreement, become due and payable.

Corporate References Contact Information

Mercedes Benz SA HR Officer: Samantha De Klerk Email: samantha.de_klerk@daimler.com Phone: 043 – 706 2071

First National Battery HR Manager: Zamixolo Meke Email: zamuxolom@battery.co.za Phone: 043 – 706 8200

Life Healthcare Hospital HR Manager: Megan van Deventer Email: megan.vandeventer@lifehealthcare.co.za Phone: 043 – 703 0153

Johnson Controls Automotive HR Manager: Luaan Sedras Email: luaan.sedras@jci.com Phone: 043 – 709 4800/4852

Auditor General South Africa HR Manager: Geraldine Jordan Email: gjordan@agsa.co.za Phone: 043 – 709 7300

A few additional references

Branches Contact Information

Physical Address: East London: 8 Suffolk Road, Berea

Port Elizabeth: 3rd Floor, Regus House, Fairview Office Park, Ring Road, Greenacres

Telephone Number: East London: 043 – 721 2299

Port Elizabeth: 041 – 399 9493

Office Fax Number: East London: 043 – 726 0396

Port Elizabeth: 086 292 7796

Website Address: www.abantustaffingsolutions.co.za

Tracy Sumner (Port Elizabeth)

Managing Members:

Email: tracy@abantusolutions.co.za Fax: 086 292 7796

Melanie Van Vreden (East London)

Email: melanie@abantusolutions.co.za Fax: 086 587 6980

Office Manager | Accounts | Payroll:

Michelle Labuschagne: Email: michelle@abantusolutions.co.za Fax: 086 667 1228

Resourcers / Internal Recruitment Consultants

Requel Barnard: Email: requel@abantusolutions.co.za

Sales & Marketing | Recruitment Consultants:

Robyn Kelly: Email: robyn.kelly@abantusolutions.co.za

Carmen Prinsloo: Email: carmen@abantusolutions.co.za

Members of

Zola Chavhanga: Email: zola@abantusolutions.co.za

Abigail Erasmus (PE): Email: abigail@abantusolutions.co.za

Bukeka Zulu (EL Receptionist): Email: bukeka@abantusolutions.co.za

Accounts / Payroll / Finance

Sales & Recruitment

Melanie Van Vreden

Managing Members

Tracy Sumner

Michelle Labuschagne

East London Port Elizabeth

“Changing the world one person at a time”

Company Organogram

Bookkeeper

Office Manager/

Accounts & Payroll/SDF

EL Sales & Marketing / Recruitment Consultant

EL Sales & Marketing / Recruitment Consultant

Geneva Buttner

Carmen Prinsloo Robyn Kelly

Resourcing / Administration

Requel Klein Zola Chavhanga

Resourcer / Internal Recruitment

Abigail Erasmus (PE) Bukeka Zulu

H/O Receptionist / Typist

Resourcer / Internal Recruitment

Resourcer / Internal Recruitment