e-supply chains, collaborative commerce and corporate portals
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E-Supply chains, Collaborative Commerce and Corporate Portals. Chapter 7. A chain is no stronger than its weakest link, and life is after all a chain. . William James. To be covered:. - PowerPoint PPT PresentationTRANSCRIPT
E-Supply chains, Collaborative Commerce and Corporate
PortalsChapter 7
A chain is no stronger than its weakest link, and life is after all a chain.
William James
To be covered:
1 E-supply chains1.1 Definition and concept1.2 Parts1.3 Aims and Benefits1.4 Activities and processes1.5 Infrastructure1.6 Strategies1.7 Tools and Technologies 1.8 Problems and Solutions
2 Collaborative Commerce2.1 Definition and concept2.2 Benefits2.3 Practices and Tools
3 Corporate Portals3.1 Definition and concept3.2 Types3.3 Benefits and Challenges3.4 Tools and Applications
1 E-supply chains
1.1 Definition and concept
Electronically the combination of people, technology, activities, information and resources involved in moving products or services from suppliers to customers.
* Supply Chain Management
1 E-supply chains
1.1 Definition and concept – con’t
Success factors:
•Strategic collaboration between partners
•Well defined SCM metric (Speed, cost, quality and customer service)
•Good understanding to the chain •Integration
•Information Availability •Real-time
1 E-supply chains
1.2 Parts
1 E-supply chains
1.3 Aims and Benefits
• Minimize inventory levels• Optimize production • Increase throughput• Decrease manufacturing time • Optimize logistics and distribution • Reduce cost
1 E-supply chains
1.4 Activities and processes
(1) Replenishment(2) Procurement(3) Monitoring and control (4) Inventory management (5) Collaboration Planning(6) Collaboration design and product development(7) Logistics(8) Exchange and webs
1 E-supply chains
1.4 Activities and processes – con’t
(1) ReplenishmentThe Supply Chain Replenishment is the method by which we add substantial value to the supply chain (integration between production and distribution processes).
1 E-supply chains
1.4 Activities and processes – con’t
(2) ProcurementElectronic procurement
1 E-supply chains
1.4 Activities and processes – con’t
(3) Monitoring and control (4) Inventory management
1 E-supply chains
1.4 Activities and processes – con’t
(5) Collaborative Planning* Combining plans* Forecasting
1 E-supply chains
1.4 Activities and processes – con’t
(6) Collaboration design and product developmentThe use of product design and development techniques across
multiple companies to improve product launch success and reduce time to market
1 E-supply chains
1.4 Activities and processes – con’t
(7) E-LogisticsTo support the material acquisition, warehousing and
transportation processes
1 E-supply chains
1.4 Activities and processes – con’t
(8) Exchange and webs* the use of B2B exchanges and supply webs* Flow of information, transactions, products and funds to and
from multiple nodes
1 E-supply chains
1.5 Infrastructure
*Electronic data interchange EDITransmission of data by electronic mean
*ExtranetsControl access from outside
*IntranetsInternal access of information
*Corporate portalsIntegration across
organization boundaries*Workflow systems
Manage the flow of information
* Groupware
1 E-supply chains
1.6 Strategies
Determining the right supply chain strategy
Products:•Functional products•Innovative products
Based on product, start determining e-supply chain strategy
1 E-supply chains
1.6 Strategies – con’t
•Efficient Fn products- Cost
- Quality - Statistical analysis and forecasting tend to be
efficient
•Market Response Innovative products- Speed- Responsiveness - Flexibility
1 E-supply chains
1.7 Tools and Technologies
IT Software tools:•SCM •ERP•MRP (Material Requirements Planning)•MRP II (Manufacturing Resource Planning)
1 E-supply chains
1.7 Tools and Technologies – con’t
Key enabling supply chain technologies:
•RFID
The use of radio-frequency electro-magnetic field to: - Keep track of inventory- Transfer data- …
1 E-supply chains
1.7 Tools and Technologies – con’t
RFID Benefits:
• Reduce cost• Tracking products• Simple to install • Cannot be easily replicated • Size 2KB compared to barcode 10-12 digits
1 E-supply chains
1.7 Tools and Technologies – con’t
RFID Limitations:
• Cost (Small products)• Liquids and metals
1 E-supply chains
1.7 Tools and Technologies – con’t
•RuBee
Utilizes Long Wave (LW) magnetic signals to send and receive short 128 bytes data packets in a local regional network.
RuBee uses magnetic waves also often called inductive communication
- Work with metals and liquids
1 E-supply chains
1.8 Problems and Solutions
•Pricing •Inventory •Shipment status •Financials •Technological news
Sharing and Integrating
1 E-supply chains
1.8 Problems and Solutions –con’t
Problems:
•Managing the supply chain- Many partner are involved- Complex and long chains
•Shipment- Lack of logistic infrastructure - Vehicle failures - Road conditions
1 E-supply chains
1.8 Problems and Solutions – con’t
Problems:
•Wrong Forecasting- Customers’ behavior- Economic conditions - Competition prices - Technologies
•Quality - Misunderstanding
Bullwhip effect
1 E-supply chains
1.8 Problems and Solutions – con’t
Solutions:
•Automated Order taking•Online order fulfillment •Electronic payments•Increase inventories •Collaborative commerce
2 Collaborative Commerce
2.1 Definition and concept
C-commerce:The use of digital technologies that enable companies to collaboratively plan, design, develop, manage and research products and services.
E-commerce: Used to improve collaboration within and among organizations along the supply chain
2 Collaborative Commerce
2.1 Definition and concept –con’t
Technologies:
•Collaboration Hubs•Collaborative Networks•Mobile Collaborative Networks•Grid Computing •Service-Oriented Architectures
2 Collaborative Commerce
2.1 Definition and concept –con’t
Technologies:
•Collaboration HubsCentral point of control for an e-market
2 Collaborative Commerce
2.1 Definition and concept –con’t
Technologies:
•Collaborative Networks
2 Collaborative Commerce
2.1 Definition and concept –con’t
Technologies:
•Collaborative Networks
2 Collaborative Commerce
2.1 Definition and concept –con’t
Technologies:
•Mobile Collaborative NetworksSharing through mobile networks/wireless devices
2 Collaborative Commerce
2.1 Definition and concept –con’t
Technologies:
• Grid Computing Coordinating and sharing computing, application, data, storage, or network resources across dynamic and geographically dispersed organizations.
• Service-Oriented Architectures The use of services to support a variety of business needs.Re-use and re-connect rather than reinvention of new systems.
2 Collaborative Commerce
2.2 Benefits
•Integration of supply chainsGetting to know the whole pictureBusiness Processes Inter-organizational business processes
How Information systems are integrated?•Internal (DB + Apps)•Business partners (ERP/EC)
Tool/TechnologiesWeb services
•Sharing InformationPrice Plan…
2 Collaborative Commerce
2.3 Practices and Tools
•CPFRCollaborative Planning, Forecasting and Replenishment
2 Collaborative Commerce
2.3 Practices and Tools – con’t
•CPFRBenefits
Sharing all information Agree on standard processAgree on standard frameworkForecasting
2 Collaborative Commerce
2.3 Practices and Tools – con’t
•APS Advanced Planning Schedule
Programs that use algorithms to identify optimal solutions to complex planning problems that are bound by constraints.
Tools: ERPIBM…
2 Collaborative Commerce
2.3 Practices and Tools – con’t
•PLMProduct life cycle managementBusiness strategy that enables manufactures to control and share product related data as part of product design and development efforts.
Benefits: •Cycle time •Design reuse •Increase profit
2 Collaborative Commerce
2.3 Practices and Tools – con’t
•Collaboration key enabling tools
To improve the performance of SCM:
• Collaboration
• Knowledge management
• Work flow management
2 Collaborative Commerce
2.3 Practices and Tools – con’t
• Work flow managementAutomation of workflows Managing business processes
Benefits :*Improve process control * Lessen staff training cost*Effective sharing * User satisfaction
2 Collaborative Commerce
2.3 Practices and Tools – con’t
• Work flow managementTools:Groupware Conference tools
Webinar Video conference Text chartsBrainstormingVoice chat
Group decision support systems
Real-time Electronically
3 Corporate Portals
3.1 Definition and concept
Corporate portalsGateways for websitesFor sharing and accessing info between partners
3 Corporate Portals
3.2 Types
Defined by the functionality
Corporate Portals
Functional Generic
For suppliersFor partnersCustomer portalsEmployee portals
3 Corporate Portals
3.3 Benefits and Challenges
Benefits:•Integration•Less cost•Less effort •User interface •Easy access
Challenges:
•Security
•Sharing
3 Corporate Portals
3.4 Tools and Applications
Tools:-IBM -SAP -Oracle Applications:
-Information base -Business process support -Marketing
A chain is no stronger than its weakest link, and life is after all a chain.
William James
Thank you