e-learning for microsoft business certification_testingcenters

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E-Learning for E-Learning for Microsoft® Business Certification An Overview

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Page 1: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

E-Learning for Microsoft® Business Certification

An Overview

Page 2: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Contents

E-Learning at a GlanceBenefits of E-LearningProducts & PricingAdministering E-LearningReportsAccessing and Using E-Learning

Page 3: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

E-Learning at a Glance

Provides users with self-paced, interactive learning leading to Microsoft Office certification

No installations: Allows for safe practice on Internet environment

Features courses for all MCAS (including Windows™ Vista) and MOS (Office 2003 only) certifications in15 different languages

Approximately 5-8 courses per application, covering various aspects of a certification exam

Courses are generally one hour in length and provide 3-6 lessons with hands-on activities

Page 4: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Testing Center Benefits

Provides easy-to-use, reliable, and cost-effective learning for certification

Meets rigors of highly demanding certification standards by providing tailored learning experiences

Features the most up-to-date content developed by Microsoft technology experts for the most relevant learning experience available

Comes bundled with an exam to provide a more complete, solution-oriented offering

Page 5: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Test Candidate Benefits

Assess knowledge before and after training

Track progress and save learning history

Targeted learning for certification: Offers pin-point learning to reduce skill gaps for the exam

Addresses multiple learning styles, allowing individuals to learn the way they want to learn

– Activities, exercises, games, and hands-on virtual labs

Anytime, anywhere access to training — making it easier to incorporate learning for certification into individual schedules

Page 6: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Products & Pricing

Complete library offerings:– All MCAS (including Windows Vista) courses and …– All MOS (Office 2003) courses– Available in bundle with 5 MOS or 6 MCAS exams

Single-application offerings (MCAS only):– 1 MCAS exam and E-Learning course for one application:

Word, Excel, PowerPoint®, Outlook®, Access®

Pricing available through your Certiport Solution Provider or Certiport representative

Page 7: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Administering E-Learning

For Testing Centers

Page 8: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Administration Functionality

Create and manage testing center groups (for multiple sites or classrooms)

Create and assign additional E-Learning administrators

Distribute E-Learning Access Keys to Test Candidates

Page 9: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Customer Service & Support

Testing Center Support by Solution Provider– Includes general inquiries regarding loss of Access Keys, group

and administrator creation, and basic product information– Certiport assist with questions Solution Providers cannot address

User Support by Element K– Includes multi-level support regarding browsers, logging in,

enrollment, running self-study courses, course completion certificates, or other technical issues

– International phone, E-mail (English only), and 24-hour Chat (English only) support

System Requirements Available at www.certiport.com/e-learning

Page 10: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

E-Learning Hierarchy

Group(Testing center)

Group(Testing center

sub-group)

Group(Testing center

sub-group)

Group(Testing center

sub-group)

Page 11: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

E-Learning Hierarchy

Group(Testing center)

Group(Testing center

sub-group)

Group(Testing center

sub-group)

Group(Testing center

sub-group)

The first-level ‘Group’ in E-Learning represents testing centers. Certiport or your Solution Provider is responsible for creating and managing these Groups.

Page 12: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

E-Learning Hierarchy

Parent Group(Testing center)

Group(Testing center

sub-group)

Group(Testing center

sub-group)

Group(Testing center

sub-group)

A second-level of ‘Groups’ can be created as sub-groups to a testing center for multiple classrooms or work sites, for example.

Page 13: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Creating Groups

Open a Web browser and type in the URL: http://manage.elementk.com

Log in with Username and Password

Administrator assigns E-Learning content to a testing centers

Page 14: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Creating Groups

Under ‘Users,’ select ‘Group’ then ‘Create’

Page 15: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Creating Groups

Erase the default ‘Parent Group’ and click the ‘Look Up’ button to search for your testing center

– IMPORTANT! To create the correct hierarchy, locating the right testing center is essential

After selecting the right testing center, click ‘Next’

Page 16: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Creating Groups

Enter the ‘Group’ name and ‘Description’

Use the best identification to distinguish multiple ‘Groups’ (e.g. building, class, region, etc.)

Page 17: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Creating Groups

Click ‘Create Group’

– Click ‘OK’ on the pop-up window that appears next

Page 18: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Creating & Assigning Administrators

Under ‘Users,’ select ‘Administrator’ then ‘Create’

Page 19: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Creating & Assigning Administrators

This first screen highlights your Certiport Solution Provider’s name

Click ‘Create’

Page 20: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Creating & Assigning Administrators

Create a ‘Username’ and ‘Password’ for the testing center administrator

– As a best practice, include the group name in the Admin ‘Username’

Complete all empty required fields, especially the e-mail address field

Page 21: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Creating & Assigning Administrators

Check ‘Enable Student Persona’ to allow the administrator to utilize the same login information to access E-Learning content as a User

– Be aware: Administrators must enter one of the E-Learning Access Keys they receive at the required location on the ‘Welcome’ screen to access User content

Page 22: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Creating & Assigning Administrators

Click the ‘Student Site Preferences’ button to adjust default language settings

– In most cases, language choices will consist of either English or a native language

Page 23: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Creating & Assigning Administrators

Click the ‘Roles and Rights,’ then ‘Manage Individual Rights’ to assign E-Learning administrator rights

Scroll down to click ‘Select All’ then click ‘OK’ on open dialogue boxes

Page 24: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Creating & Assigning Administrators

Click ‘Assign Administrator to Group’ to associate administrator to the appropriate testing center GroupOn the pop-up window, find, then check the appropriate testing center GroupClick ‘Done’

Page 25: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Using Reports

For E-Learning Administrators

Page 26: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Using Standard Reports

After logging in to the Administrator Site, choose from several ‘Standard Reports’ from the ‘Reports’ tab

Descriptions of the most important reports are given on the following slides

Page 27: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Using Standard Reports

Student Activity – Login: Summary information about the number of students (users) logging in to E-Learning. Both Active and Inactive status students are included in the report; reports display information about all descendent (child) groups owned by the testing center group you select, plus totals for all students within the selected group

Attendance: Displays information about all students (users) you have access to or are allowed to administer: Attendance activity summary by organization or by group—including the number of students at the group or organization level who participate in courses, the total number of courses attended and session-based course completion, summary information by course or by course type, and attendance detail per student

Page 28: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Using Standard Reports

Course Completion: Reports on all completed courses within a date range as well as to non-completed courses to which students (users) are subscribed.

New Student Reports: Lists students (users) that have been added to an organization within a given date range. The report will only display information about students in groups you have access to or are allowed to administer. Students appearing in more than one group will only appear once in this report. Detail includes the student's creation date and login information.

Page 29: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Accessing and Using E-Learning

For Users

Page 30: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Accessing E-Learning

As a best practice, the Testing center administrator sends Test Candidate an e-mail or passes information containing E-Learning Access Key and URL

– E-mail Links to login of E-Learning site to self-enroll

Page 31: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Accessing E-Learning

First-time users click the ‘Enroll’ button under the ‘New Students’ heading

– A Username and Password will be created

Current Users can employ Username and Password to re-enter the system after enrolling

Page 32: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Accessing E-Learning

Enter the Access Key as it is listed in the Welcome e-mail or has been passed on to you

After typing the Access Key, click the ‘Send’ button

Page 33: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Accessing E-Learning

To complete the enrollment process, fill in the required fields to create a personal profile

After an E-Learning profile is created, click the ‘Submit’ button to complete the process

Page 34: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Accessing E-Learning

This screen confirms that you have self-enrolled as a new user for E-Learning

Click ‘OK’

Use your newly created User Name and Password to login to E-Learning

Page 35: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Accessing E-Learning

Returning users may use the Access Key to authorize new E-Learning content by logging in with a current Username and Password

– After logging in, enter the E-Learning Access Key from the e-mail into the required area on the ‘Welcome’ screen (right)

Page 36: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Accessing E-Learning

After logging in, User selects courses from any of the purchased Microsoft Office titles under the ‘My Catalog’ tab

Page 37: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Accessing E-Learning

Complete library offering contains all Microsoft E-Learning Information Worker titles

– To prepare for any exam in the Office 2007 or 2003 suite

Page 38: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Accessing E-Learning

Select the ‘My Training’ link to view in-progress courses

– Courses that users bookmark on the ‘My Catalog’ page will also appear on the ‘My Training’ page

Page 39: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Accessing E-Learning

Users begin by choosing any available course in the catalog

Page 40: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Accessing E-Learning

When a course is chosen, user may select the ‘Overview’ or ‘Course Content’ tab to view an introduction of the course

Page 41: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Using E-Learning

‘Table of Contents’ (left-hand navigation) provides navigation between lessons in course module

– Be aware that a lesson may take a few minutes to initiate

Page 42: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Using E-Learning

Each module contains an introduction to E-Learning

– Highly recommended for first-time users

Icons on wheel represent varied learning activities for each lesson

– Clockwise from highlighted: Play, Try, Text, Watch, and Interact

The Wheel

Page 43: E-Learning for Microsoft Business Certification_TestingCenters

E-Learning for

Using E-Learning

Labs following lessons provide simulated practice sessions to help turn knowledge into skill