e-government in public libraries
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E-Government in Public Libraries. American Library Association Nancy Fredericks, E-Government Services Manager Pasco County Library Cooperative December 9, 2010. Dedicated Computers Extended Time Limits. E-Government Policy. - PowerPoint PPT PresentationTRANSCRIPT
E-Government in Public Libraries
American Library Association Nancy Fredericks, E-Government Services ManagerPasco County Library CooperativeDecember 9, 2010
Dedicated ComputersExtended Time Limits
E-Government Policy
http://www.pascolibraries.org/files/policies/egovernmentservicepolicy.pdf
Legal Issues (Florida) Provide verbal and written disclaimers (especially as part of Internet
user agreement – click through on all library computers)
Refrain from helping users fill out forms that require co-signatures (e.g. Florida family court forms that require signatures by person who helps user fill out form - that comes with a requirement to keep the forms for six years)
Do not select forms for users - okay to help them use an index of forms, but selection is up to user (per Florida Bar Association unauthorized practice of law)
Refrain from typing in personal information, particularly social security numbers and passwords
Report submitted to Florida State Library by Mary Minow www.librarylaw.com
ALA E-Government Toolkit
http://www.ala.org/ala/issuesadvocacy/egovtoolkit/index.cfm
Statistics (librarian logs)
Statistics
Promotion & Information
Lists of commonly accessed websites, what to bring when completing forms
PCLS Website (E-Government)
http://www.pascolibraries.org
PCLS E-Government Blog
http://pclsegov/blogspot.com
PCLS E-Government Tools Page
http://pascolibraries.org/egovtools.shtml
Florida E-Government Website
http://www.gethelpflorida.org
Programs & PartnershipsFlorida Department of Children &
Families (Food Stamps)
Programs & Partnerships211- United Way
Programs & PartnershipsSocial Security Administration
Programs & PartnershipsCareer One-Stop Centers
Programs & PartnershipsOutreach to the Underserved
Programs & PartnershipsAccess to Justice-Legal Aid
State Library and Archives of Florida
http://egovflorida.org
Webjunction
www.webjunction.org