e-governance 18 nov

8/12/2019 E-Governance 18 Nov

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E-Governance


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e-Governance

E-government is more than a simpledigitalization of government through the useof information communication technologies

(ICTs). It is a whole-of-governmenttransformation towards efficient, effective andcitizen-centric service delivery. E-governanceis moving one step further to establish the

integral framework for transparent,accountable and trust-based decision-makingprocesses for such service delivery.


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Online Services under National e-

Governance Plan Income Tax

Passport/VISA

Company Affairs

Central Excise

Pensions

Land Records Road Transport

Property Registration

Agriculture

Municipalities

Gram Panchayats (Rural) Police

Employment Exchange

E-Courts
http://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.phphttp://india.gov.in/govt/national_egov_plan_online.php


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MCA21(The Ministry of Corporate

Affairs)

The Ministry of Corporate Affairs (MCA), Government ofIndia, has initiated the MCA21 project, which enables easyand secure access to MCA services in an assisted mannerfor corporate entities, professionals, and general public.

The MCA21project is designed to fully automate allprocesses related to enforcement and compliance of thelegal requirements under the Companies Act, 1956.

The project further seeks to achieve inter-operability withthe National e-Governance Services Delivery Gateway

(NSDG), which will help extend MCA services to businessesvia multiple front-end delivery channels, and which willalso help provide other value-added services over andabove the base services offered by MCA21.


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The objectives of the MMP are:

To improve efficiency, consistency and

effectiveness of government responses

To reduce turnaround time and to meet the

demands of the citizens charter

To provide for effective resource management

to improve the quality of administration

To reduce processing delays

To establish transparency and accountability


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Bhoomi Bhoomi (meaning land) is the project of on-line

delivery and management of land records inKarnataka. It provides transparency in landrecords management with better citizen servicesand takes discretion away from civil servants at

operating levels.

The Revenue Department in Karnataka, with thetechnical assistance from National InformaticsCentre (NIC), Bangalore, has built andoperationalized the BHOOMI system throughoutthe state. The BHOOMI has computerized 20million records of land ownership of 6.7 millionfarmers in the state.


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BHOOMI has reduced the discretion of publicofficials by introducing provisions for recording amutation request online. Farmers can now access

the database and are empowered to follow up. In the BHOOMI project, a printed copy of the RTC

can be obtained online by providing the name ofthe owner or plot number at computerized land

record kiosks in 177 taluk offices, for a fee ofRs.15. A second computer screen faces the clientsto enable them to see the transaction beingperformed. A farmer can check the status of amutation application on Touch Screen Kiosks. Ifthe revenue inspector does not complete themutation within 45 days, a farmer can nowapproach a senior officer person with theirgrievance.


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The new system has brought about a sea

change in the way land records are

maintained and administered in the state. Thesystem has not only simplified the process of

record keeping but has also provided many

collateral benefits. This governance model hasproven to be financially self-sustainable. It has

become a trendsetter for e-Governance

projects in the state as well as other parts of

the country.


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In the next phase of BHOOMI, the LAND

RECORDS ON WEB has be established

wherein, all the taluk databases are gettinguploaded to a web-enabled central database

so as to allow the private agencies to set up

the villagelevel kiosk to download the land

records documents at the village and issue to

the farmers. In this Private Public Participation

(PPP) model, all the stakeholders will be

benefited in land records delivery.


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FAQs

1.What is Pahani(RTC) ?2.Why is Pahani required ?3.What does Pahani contain?4.How to get the Pahani ?5.How is the computerised RTC different from manual RTC ?6.What are the benefits of computerisation to the Public ?

7.What happens if I take manually written RTC in Computerised Taluk ?8.What is Mutation ?"9.Is there any difference in Land Records Updation Process afterComputerisation ?10.When does the Owner name and his details Change ?11.How to bring New Owner's name or change the owner's details in theRTC ?12.What is Objection and how to raise it ?13.When does crop data change in RTC ?14.What to do if crops information is wrong in RTC ?
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E-seva project in AP

Looking at 'service' from the citizens' point of

view, the Government of Andhra Pradesh

seeks to redefine citizen services

through eSeva, using state-of-the-arttechnologies.

eSeva builds on the success of the TWINSpilot project launched in Banjara Hills,

Hyderabad, in December 1999.


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Features of E-Seva

51 eSeva centres (with 400 service counters) spread

over the Twin Cities and Ranga Reddy District. All service counters are facilitated with an electronic

queuing system.

Operating from 8.00 am to 8.00 pm, on all working

days and 9.00am to 1.00pm on holidays (SecondSaturdays & Sundays).

'One-stop-shop' for over 66 G2C and B2C services.

No jurisdiction limits - any citizen in the twin cities canavail of the services at any of the 51 eSeva servicecentres.

Online services: eForms, eFiling, ePayments.

Payments by cash/cheque/DD/credit card/Internet.


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eSeva offers a wide spectrum of

citizen-friendly services.Payment of Utilities Bills

Electricity bills

Water and sewerage bills

Telephone bills (BSNL & TATA Tele Services)

Property Tax

Sales Tax

B2C Services

ATM: Cash withdrawals and deposits

ATM: Issue of statements of account

Mutual Funds: Collection of applications Mutual Funds: Transfer of shares

Cell Phone Bill Payments


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Certificates

Registration of births / deaths

Issue of birth / death certificates Registration Department : Issue of

encumbrance certificates

Issue of Caste/Nativity Certificates

Labour Department

License New Registration

License Renewal


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Reservation

Reservation of APSRTC bus tickets

HMWSSB: Reservation of water tanker Tourism: Reservation of tickets/ accommodation

Internet Services

internet-enabled electronic payments Downloading of forms and Government Orders

(GOs)

Filing of applications on the web

Receipt of complaints or requests in connection

with citizen services

e-governance 18 nov

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