MOTOSIKAL DAN ENJIN NASIONAL SDN BHD

e-DMS (Electronic Dealer Management

System)

USER MANUAL

Revision 2.0

May 25, 2016

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1. Type url www.modenas.com.my/sso at your browser.

The window will display as screenshot below.

Enter user id and password. Ex: KDH01

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2. Click on e-DMS link as shown below.

3. e-DMS page will be displayed. There are three parts inside e-DMS page which are:

Customers and Bike’s Information

Service’s Information

Parts Needed

At Customers and Bike’s Information part, users are not required to fill the

information as it is auto fill data retrieved from SEARCH button. However, in the

Service’s Information and Parts needed, users have to fill:

Mileage,

Problem Statement,

Part Number and

Quantity.

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4. To key in the warranty claim, select the Registration Number at drop down list and

enter the registration number in the box provided. Then, click SEARCH button.

5. Data will automatically present in the Customers and Bike Information part once the

SEARCH button is clicked. Please refer the picture given.

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6. If the data is not found, select the Frame Number at drop down list and enter the

Frame number in the required box. Click SEARCH button again.

7. After the information has been retrieved, click the INSERT button.

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8. Notify that, there is an Alert Message pop up “Claim No : xxxxx has been generated.

Please proceed to enter service information.” Make sure the claim no is recorded at

users document for future reference. Besides, Claim No and Status is presented at the

top, right corner as highlighted in the picture.

9. Then, key in the Mileage, Problem Statement, Part Number and Quantity at

Service Information and Parts Needed. Click ADD button.

10. After that click SAVE button and there is Alert Message pop up “Claim has been

successfully Saved”. Notified the status changed to In Progress.

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11. To proceed, click CONFIRM button and there is one alert message pop up “Claim

has been successfully sent to MODENAS”. Notified at the top right corner, the status

has been changed to CONFIRMED.

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12. To search back the warranty claim, select the Job No at the drop down list and insert

the Job No in the prepared box and click SEARCH.

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13. Besides that, users may check the status at Status Inquiry bar in e-DMS web based.

User may check the status inquiry in three different options:

Status

Claim No

Start Date and End Date

Search by Status.

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Search by Claim Number.

Search by Start Date and End Date.

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14. On the other hand, users also may refer the parts inquiry at Parts Inquiry bar. Users

have two options to view the parts either by item or by image.

View by Item. Enter the part code inside the prepared box.

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View by Item. Select the item category at the drop down list.

View by Image. Select the model and type. Then, click on image.

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There is new screen show the clicked image with the larger size. Inside this screen, it shows

the related parts with more details which are price and part description.

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15. In the e-DMS web page, users also can view report for submitted warranty claim.

Users may click on Report at the top bar.

Select Month and Year then, click on SEARCH button.

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16. To find the person in charge regarding e-DMS, users may click on the Contact Us at

the top bar.

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DOCUMENT

END