E-commerce and B2B

PRESENTED BY:RAKESH A (U113163)RANJANA PATIL (U113164)ROHIT SHEKHAR (U113165)SAMIT PATNAIK (U113166)SAMYAK SABAT (U113167)SANJEEBAN MOHANTY (U113168)

Buying and selling of products or services over electronic systems such as the Internet and other computer networks.

The entire online process of developing, marketing, selling, delivering, servicing and paying for products and services.

What is E-Commerce

Conducting e-commerce with individuals outside a firm requires Establishing an electronic presence in

the virtual world. This is done by creating a website. These pages contain the information that

a company wishes to share with others. Includes catalogue of goods and services

for sale.

Presence in the virtual world

Some of the successful elements of an e-commerce website are - displaying product information/pictures

clearly offering multiple payment options providing telephone support including postage & taxes in purchase

price giving a money back guarantee working on a secure platform.

E-Commerce Websites

Figure : Transaction process

Customers typically need to:  generate and approve purchase orders accept and verify deliveries receive and approve invoices make payments link purchases into accounting, inventory

management, production control and/or other internal systems

Track status of orders, delivery dates and invoices

Information transfer between customers and suppliers

B2C

Amazon

www.amazon.comThe portal proposes different articles from different brands offering the consumer a large choice of products.

The retailer

iTunes and Harvard Business Review

www.apple.com/itunes/store and www.hbsp.harvard.eduUser pays to get the entertainment content provided by the site.

The Content Providers

C2C

eBay

www.ebay.comThe user sells to the user by auctions.

THE E-AUCTION SITE

Inexpensive way to help customers and suppliers find one another

Enhanced and simplified product selection Consistent pricing in industries Improved information transfers between

customers and suppliers Improved post-sale service Ex: Dell Computer now achieves around

half its sales from the Internet.

Benefits of E-commerce

B2B E-Commerce is the electronic exchange of business documents between businesses for the purpose of conducting commerce.

Electronic Data Interchange (EDI) is a standard format for exchanging business data between businesses.

B2B E-Commerce

Dell

www.dell.comThe company sells computers to other companies via the internet. The interaction can also be done via the phone.

Example 1: The e-auctions site

Alibaba

www.alibaba.comWholesale retailers get in touch with business buyers and bargain over the internet over the products. They can also enter in contact via the phone.

Example 2: The wholesale portal

Scalability Improved efficiencies More customers Increased sales Improved brand awareness Analytics

Advantages of B2B E-Commerce

Meet defined needs perceived as important by buyers

Perform all activities in sales and distribution process that are expected by customers

Provide additional value to customers as compared to other competitors

Achieving success in B2B ecommerce

Thank You