e com center klagenfurt

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Dr., Joze Gricar, Professor & Director, eCommerce Center Mrs. Kristina Bogataj, Teaching Assistant, eSupply Chain Laboratory Mag. Uros Hribar, Teaching Assistant, Head, Mobile Commerce Laboratory Mag. Gregor Lenart, Teaching Assistant, Head, Groupware Laboratory Dr. Andreja Pucihar, Teaching Assistant, Head, eMarkets Laboratory University of Maribor Faculty of Organizational Sciences eCommerce Center http://eCom.FOV.Uni-Mb.si Visit to eBusiness Institut, University of Klagenfurt 19th of March 2004

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Page 1: E Com Center Klagenfurt

Dr., Joze Gricar, Professor & Director, eCommerce Center

Mrs. Kristina Bogataj, Teaching Assistant, eSupply Chain Laboratory

Mag. Uros Hribar, Teaching Assistant, Head, Mobile Commerce Laboratory

Mag. Gregor Lenart, Teaching Assistant, Head, Groupware Laboratory

Dr. Andreja Pucihar, Teaching Assistant, Head, eMarkets Laboratory

University of MariborFaculty of Organizational Sciences

eCommerce Centerhttp://eCom.FOV.Uni-Mb.si

Visit to eBusiness Institut, University of Klagenfurt19th of March 2004

Page 2: E Com Center Klagenfurt

Cross-border eRegion Development

“eGlobal”The 17th Bled eCommerce Conference

Dr. Jože Gričar, Professor and DirectoreCommerce Center

Faculty of Organizational Sciences, University of Maribor

[email protected] http://eCom.FOV.Uni-Mb.si/Gricar

Page 3: E Com Center Klagenfurt

The Bled eCommerce Conference: A Meeting Point of Business in eRegion

• Single European Electronic Market

• eRegion of the neighboring countries

• eRegion of cross-border municipalities

• Cross-border eSystems

• eRegions connectivity

Page 6: E Com Center Klagenfurt

• Business & Government Executive Meeting on Cross-border eCommerce Development in the Region

• The New eSilk Road and eAmber Route in Perspective

• Small eBig Countries Meeting

• eBusiness ALADIN – ALpe ADria university INitiative Meeting

Page 7: E Com Center Klagenfurt

eSystems: Processes, Procedures, Technology, and

Knowledge in Support to Cross-border Business

• eDistribution Center• ePort • eAirport• eRailways• eTraffic Accident Reporting• eHealth Insurance• eGeomatics

Page 8: E Com Center Klagenfurt
Page 9: E Com Center Klagenfurt

A Region of the Neighboring Countries

Page 10: E Com Center Klagenfurt

A Region

of the Neighboring Municipalities

Page 11: E Com Center Klagenfurt

The European Corridor No. 5Connecting Adria & Danube

SLOVENIA

UNGHERIA

SLOVACCHIA

CROAZIAYUGOSLAVIA

ROMANIA

UCRAINA

SLOVENIAFRIULI VEN. GIULIA

TRENTINO ALTO ADIGE

EMILIA ROMAGNA

AUSTRIA

VENETO

ITALIA

300 400 5000 100 200Kminterporto

autoporto

aeroporto

porto

PADOVA

VENEZIA

ROVIGO

VICENZA

UDINE

PORDENONE

TREVISO

TRENTO

BOLZANO

VERONA

GORIZIA

TRIESTE

TARVISIO

MANTOVA

MONFALCONE

<-- B

OLO

GN

A

COCCAU

VIPIT

ENO --

>

BELLUNO

FERNETTI

BUDAPEST

SZOLNOK

DEREBCEN

ZAHONIY

SZÉKES-TEHÉRVÀR

NAGY- KANIZSA

MISKOLC

EGERGöDöLLö

SZEGED

GYöR

SZEKSZÀRD

---> KIEV--->

KLAGENFURTVILLACH

POSTOJNAZAGREB

WIEN

NYIREGYHÀZA

MARIBOR

KOPERPESEK SKOPYE

LJUBLJANA

SESANA

Page 12: E Com Center Klagenfurt

Sofija

Beograd

Thessaloniki

Istanbul

Sarajevo

Beljak

Nemčija

Italija

Dunaj

LJUBLJANA HUBLJUBLJANA HUB

Skopje

The European Corridor No. 10The European Corridor No. 10Connecting Western Europe & Middle Connecting Western Europe & Middle

EastEast

Page 13: E Com Center Klagenfurt

The New eSilk Road & eAmber Route

in Perspective

• European Union - Eastern Europe - Central Asia - China

• Baltic - Mediterranean Countries • eRegions on the eSilk Road & eAmber Route• “e” Applications: eTourism, eTransport,

eLogistics, eCommerce, eGovernment, eHealth, eLearning

Page 14: E Com Center Klagenfurt

The Amber Route

Page 16: E Com Center Klagenfurt

TRACECA – The New Silk RoadTRAnsport Corridor Europe Caucuses Asia

Page 17: E Com Center Klagenfurt

ALADIN5-Universities Networking & Training

ALADINALpe ADria universities

INitiativewww.aladin.units.it

www.aladin.eu

E-commerceCooperative Research & Training

[email protected]

GrazMariborNovi Sad

RijekaTrieste

Page 18: E Com Center Klagenfurt

ALADIN REGION AND ITS CENTRALITY

Page 19: E Com Center Klagenfurt

ALADIN extends from eCommerce to the other related eFields

ALADINALpe ADria universities

INitiative

www.aladin.units.it

eCommerceeMedicine (June 8, 2003)

eLogistics (June 8, 2003)

eGeomatics (June 8, 2003)

[email protected]

GrazMariborNovi SadRijekaTrieste

Page 20: E Com Center Klagenfurt

eProcurment Laboratory

– Exploring eCommerce in the process of procurement – Co-operating with business (developing real life

prototypes)– ERP systems in pedagogical process: SAP, Navision – Co-operating with technology providers

(Microsoft, IDS Sheer, SAP Slovenija)

Page 21: E Com Center Klagenfurt

Prototypes

PurchasePurchase OrderOrder SalesSales OrderOrder

MicrosoftMicrosoftBizTalkBizTalkServerServer

SalesSales InvoiceInvoice

MicrosoftMicrosoftBizTalkBizTalkServerServerSAP R/3SAP R/3

XML XML

XML XML

PurchasePurchase InvoiceInvoice

ShipmentShipment NotifNotif..PurchasePurchase ReceiptReceipt

Microsoft BusinessMicrosoft BusinessSolutionsSolutions––NavisionNavision

PurchasePurchase OrderOrder SalesSales OrderOrder

MicrosoftMicrosoftBizTalkBizTalkServerServer

SalesSales InvoiceInvoice

MicrosoftMicrosoftBizTalkBizTalkServerServerSAP R/3SAP R/3

XML XML

XML XML

PurchasePurchase InvoiceInvoice

ShipmentShipment NotifNotif..PurchasePurchase ReceiptReceipt

Microsoft BusinessMicrosoft BusinessSolutionsSolutions––NavisionNavision

–Document exchanging

Page 22: E Com Center Klagenfurt

Prototypes• Technology in purchasing and sales processes

ERP

Distribution

Production

Human Resourses

DevelopmentAccounting

Inventory

ERP

Production

Inventory

Accounting

Development

Human ResoursesDistribution

Page 23: E Com Center Klagenfurt

Mobile commerce

• mCommerce laboratory– Exploring– Researching– Prototyping– Testing

• Mobile commerce services from user’s point of view

• Cooperation: Mobitel, Lotus IBM, Microsoft, Oracle...

Page 24: E Com Center Klagenfurt

iLearning - mCommerce

Page 25: E Com Center Klagenfurt

EU projects

5th FP ENLARGE (finished)

6th FP VE-Forum (running)

Page 26: E Com Center Klagenfurt

Merkur Day

6th Merkur DayOctober 22, 2004, Merkur, trade and services, Naklo, Slovenia

Page 27: E Com Center Klagenfurt

Groupware laboratory

• Relationship with IBM/Lotus from 1996• Technology orientated

– eCom Center Technology infrastracture– Bled eCommerce Conference technology

operations– Testing various Groupware

• Research of Information technology impact on soft problem solving effectivness

Page 28: E Com Center Klagenfurt

eCom Center IT infrastructure• Infrastructure:

– IBM Lotus Domino (Email, website)– IBM Lotus Instant Messaging & Web Conferencing – VCON IP/3ISDN Videoconference system

• Teaching:– SAP R/3 IDES– Microsoft Business Solution Navision– IBM Lotus TeamWorkplace (Quickplace)– Oracle Exchange (hosted)– Oracle iLearning (hosted)

• Research:– IBM Websphere Portal + WS studio– IBM Lotus Domino Designer development tool

Page 29: E Com Center Klagenfurt

Technology support for soft problem solving

Use of portal for interorganizational problem solving

Technology support

Softsystem

methodology

SoftProblem

Client

Problemowner

Problemsolver

open

solves

trigers solving

informedstatus

asigned

Consultancy & Technology provider

Methodology & Technology support

InterorganizationalProblem

Company A

Technologymanager

Businessmanager

Company B

Technologymanager

Businessmanager

Page 30: E Com Center Klagenfurt

Cooperation challenges

• Portal for regional eCommerce developoment – Prototype development– Cooperation on content from Austria side

• Joint Research on usability of regional eCommerce portal

• Providing group support for future collaboration:– Videoconference– Web based teamroom

Page 31: E Com Center Klagenfurt

eMarkets

• eMarkets Laboratory– Exploring– Researching

– Prototyping• 2 selected organizations• Buyer and supplier• Use of

Oracle ExchangeeMarketplace

• Use of Lotus QuickPlace for Teamwork support (evaluating and selecting of most suitable eMarket for selected organizations)

Challenges, Opportunities, ThreatsCurrent status, Future developments

Buyer SupplierSearching eCatalogue

eCatalogue

Creating RfQ, RfP, Reverse Auction

Creating an Offer, Auction, Participating at Auction

Selecting supplier Order Confirmation

Order Order Fulfillment

Page 32: E Com Center Klagenfurt

Oracle Exchange

Page 33: E Com Center Klagenfurt

eMarkets research

• Research– Entering eMarkets Success Factors– 250 largest organizations in Slovenia– Perspective

• Organizational factors• eMarkets factors• Environmental factors

• Co-operation with organizations• Co-operation with other Universities• Knowledge transfer to students

Page 34: E Com Center Klagenfurt

Thank you!

• Questions

• Discussion