dugway housing newsletter - dugway proving ground jan feb mar 2018...the ice program is the perfect...

Dugway Housing Newsletter ~ January, February and March 2018 ~ of 13

During cold weather, open cabinet doors in kitchens and bathrooms where water connections are located.

During severe cold weather, leave water running in a small pencil-sized stream in bathrooms and kitchens.

If going on vacation, inform the Housing Office and have someone periodically check your quarters.

Snow and ice should be removed from sidewalks and driveways as soon as snow stops falling.

If snow and ice are not removed, it will affect delivery of mail and the resident may have to go to thePost Office to retrieve their mail.

HOUSING BULK PICK-UP:WHEN: Monday, January 8, 2018Reference Page 5 for additional details and upcoming scheduled pick-up dates

FIRE DEPARTMENT ~ SAFETY INFORMATIONReference Page 4 for cooking precautions and safety tips

ANNUAL RENTAL RATE RENEWALS:New rental rates go into effect on March 5, 2018. Information upcoming.

Dugway Housing NewsletterJANUARY FEBRUARY & MARCH

2018

COLD WEATHER PRECAUTIONS:Winter weather is here!

Snow must be removed within 12 hours after a snowfall

ANNOUNCEMENTS:

Housing residents are reminded to take the following steps:

The Dugway Housing Officewould like to wish everyone a

Happy New Year!


Housing Updates:. Army regulations and Dugway Proving Ground housing policy state that all residents must

have up-to-date information in their housing records. Information such as telephone numbers(both work and personal), e-mail addresses (both work and personal), number of familymember(s) and their names(s), pay grades, duty location, organization, company, etc.

. Many of you may have changed positions or gotten promoted - that information must beprovided to the Housing Office as well.

. In the event we need to contact a person, especially in an emergency situation, and yourinformation is not correct, we cannot make contact with you.

. We ask that you please update your records whenever a change in information occurs.

. If you have any questions, please contact the Housing Manager at (435) 831-3416 orthe Housing Office at (435) 831-3541/3542.

Housing Questionnaire/Comment Card:. Housing questionnaires are available in order to help us improve your

experience at the Housing Office.

. The housing questionnaires are located in the Housing Office, Building 5031.

. The next time you stop by, please take a few minutes to fill one out.

. Your input is appreciated!

Water Softeners:. In order to help eliminate the problem of hard water stains and calcium build-up, water

softeners were installed in all of the housing units. These softeners are only connected tothe hot water.

. Please keep the water softener no less than half full at all times. Typically, it will only take onebag per month to maintain the salt level, depending on the usage and individual family size.

. It is imperative that you only use the salt we have provided in our Self-Help store.

. When requesting additional salt, please ensure that you inform the Self-Help Representativethat you need the salt for the water softener. Bagged salt can be obtained from Self-Helpduring their hours of operation.

REMINDERSFROM THE HOUSING OFFICE:


The traditional Interactive Customer Evaluation (ICE)program has just gotten easier for customers to provideon-the-spot feedback just by scanning a QR code. Thecode directly links the customer to specific functionalareas that are already on the ICE website.

How does it work? Organizations will have ICE markerswith QR codes posted for smartphone use! After scanningthe code with a smartphone, customers will see the ICEComment Card for the office or organizational area thatthey can complete and submit electronically to providefeedback on their experience.

Want to give someone an "Atta boy" or perhaps suggestimprovements? The ICE Program is the perfect methodto use.

The ICE markers will look something like this.If you do not see something that looks like this, ask where you can find it.

Camelback Auto Lot:The Camelback Auto Lot is a designated vehicle sales lot.

Sellers must contact the Garrison Manager's Office at(435) 831-3448 to complete paperwork authorizing theplacement of a vehicle in the lot.

Unauthorized vehicles are subject to being towed and impounded at the owner'sexpense.

Vehicles may be placed in the lot for 30 calendar days, and they must be licensed,registered, insured, and operational. License plates must remain on the vehicle.

The Camelback Auto Lot is located at the south end of the parking lot located on3rd Street between the Headquarters Building 5450 and the EMS Building 5454.

. . . . . . . . . . . . REMINDERS . . . . . . . . . . . .


Cooking is the leading cause of all winter home fires:The leading cause of fires in the kitchen is unattended cooking.

Most cooking fires in the home involve the kitchen stove.

Stay in the kitchen while you are frying, grilling, or broiling food. If you leave thekitchen for even a short period of time, turn off the stove.

If you are simmering, baking, roasting, or boiling food, check it regularly.

Remain in the home while food is cooking and use a timer to remind you thatyou are cooking.

Keep anything that can catch fire - oven mitts, wooden utensils, food packaging,towels, or curtains away from your stovetop.

If you have a small (grease) cooking fire and decide to fight the fire:On the stovetop, smother the flames by sliding a lid over the pan and turning off theburner.

Leave the pan covered until it is completely cooled.

For an oven fire, turn off the heat and keep the door closed.

If you have any doubt about fighting a small fire:

Just get out!

When you leave, close the door behind you to help contain the fire.

Call 9-1-1 or the local emergency number from outside the home.

. . . . . SAFETY INFORMATION . . . . .

Also reference enclosed "Fire Safety Infographic"

COOKING PRECAUTIONS:

DUGWAY FIRE DEPARTMENT


Monday: January 8, 2018Monday: April 2, 2018Monday: July 2, 2018Monday: October 1, 2018

All items need to be placed on the curb prior to 7:00 A.M. on the morning of the scheduled pick-up.

If there are items on your curb (portable basketball standards, bikes, etc.) that you DO NOT want removedfrom the curb, please ensure the item(s) are relocated prior to the scheduled bulk pick-up. All metal itemswill need to be separated from the other bulk items.

Yard debris (limbs, grass clippings, leaves, etc.) - if secured in garbage bags - may be placed inside yourtrash can for normal garbage pick-up on Thursdays.

Please do not place household hazardous waste items in the garbage cans. Examples of items thatcannot be picked up include, but are not limited to, the following:

Cleaning products Batteries (all types)Lawn and garden products Fluorescent light tubesHousehold pesticides Painting suppliesAutomotive products Equipment/machinery containing gas/oil

Refrigerators that have had Freon removed by a certified professional may be placed on the curb forpick-up, however, it is the occupant's responsibility to ensure this has been accomplished. A noteindicating the occupant's name, as well as a signature, must be placed on the refrigerator.

REMINDERS:Curbside pick-up will only be conducted during the quarterly bulk pick-up. If youneed to dispose of large items in between time, take the item(s) to the Landfill.

LANDFILL:Residents can utilize the DPG Landfill with any Dugway badge during FPCON ALPHA.

DIRECTIONS:The Landfill is located approximately4-5 miles west of English Village/Housing.Drive to Stark Road, turn rightheading west.Drive past ACP-2 and you will soonsee the Landfill turnoff on the righthand side of the road.

REMINDER:Garbage and recycling cans need to be placed on the curb prior to 7:00 A.M. on the morning ofthe scheduled pick-up to ensure the cans are emptied as scheduled.

Monday thru Thursday 7:00 A.M. to 6:00 P.M.Friday 10:00 A.M. to 3:00 P.M.

FUTURE QUARTERLY BULK TRASH PICK-UP DATES:

Saturday ClosedSunday ClosedHolidays Closed

. LANDFILL .HOURS OF OPERATION:

(435) 831-3570


REFUSE PICK-UP SCHEDULE:Thursdays: Every Other Thursday:

Regular brown container Recyclable blue container

BLUE RECYCLING CANS:Housing residents have been provided with a blue recycling can. Your efforts to help preserve theenvironment are appreciated. Please only place recyclable materials in it.

Some of the most commonly acceptable materials are:

Paper Metals GlassWood Plastics Clean cardboard

Please do not place any of the following in the recycle cans:

Grass clippings Oil and lubricants Kitty litterGarbage Dirty cardboard

(such as used pizza boxes, etc.)

Please only have one (1) blue recycle can per housing units.

DPG is charged by the tote/can.

DPG has budgeted for one (1) can per household.

CERTIFIED CLEANING TEAMS:If you are interested in becoming a Certified Cleaning Team,please contact the Housing Manager at (435) 831-3416.

EARN PART-TIME MONEY:If you are interested in being contacted by housing residents to perform side jobs such as yardwork, pet sitting, etc., to earn extra money, please sign up on the bulletin board located in theHousing Office, Building 5031.

NEED HELP?If you are interested in hiring someone to do yard work, etc., please refer to theposted sign-up sheet mentioned above to obtain names and telephone numbers.

. IMPORTANT INFORMATION .


SERVICE CALLS:Housing occupants are expected to care for their house as if the house was privately owned. Promptreporting of requirements for servicing, maintenance or repair of dwelling units, installed equipment,appliances, and outside area is required. Failure to report problems could result in occupant liability.

Calls for repair service are classified into three categories: emergency, urgent and routine.

NORMAL DUTY HOURS: Emergency and/or routine calls

. Monday through Thursday (7:00 A.M. to 5:30 P.M.)

AFTER NORMAL DUTY HOURS: Emergency calls only

. Monday through Thursday evening (5:30 P.M. through 7:00 A.M.)

. Friday through Sunday

. Holidays

Calls made after normal duty hours are restricted to EMERGENCIES only that cannot wait until the followingbusiness day. Examples of an emergency include, but are not limited to, no power, no heat, no water, etc.

PREVENTIVE MAINTENANCE (PM):Housing preventive maintenance inspections are required to be conducted on an annual basis.

Residents will be contacted in advance of their scheduled PM inspection.

PM inspections will be conducted during normal duty hours (Monday through Thursday).

Residents of government housing may not refuse government controlled contractors/work force personnelfrom performing scheduled authorized maintenance and repair, or refuse emergency access to their housefor protection of personnel and property. In other than emergencies, a responsible adult must be in the house during the scheduled maintenance. If you are unable to be present, you may authorize a governmentescort to accompany the contractor.

For maintenance and repair issues,contact the Chenega Work Control Center

at (435) 831-2200 (available 24/7)E-mail address for submittals: [email protected]

CUSTOMER SURVEY:https://www.surveymonkey.com/r/Y9FML5R

Just click on the link, your input is appreciated!


Self-Help equipment needs to be returned within 24 hours.

No Self-Help equipment shall be used for commercial gain.Self-Help items are to only be used by the occupant for their specific residence.

Occupant maintenance and repair includes, but is not limited to, the following examples:

Adding salt to water softeners (keep half full at a minimum)Replace light bulbsMowing, watering, snow removalTighten hardwareReplace filters (Chenega does this twice a year)Controlling ants, rodents, roaches, pests, etc.

Occupant painting - interior or exterior - is not allowed in government housing units. Anyalterations to the house must have prior written approval from the appropriate HousingManager via an approved Exception to Policy (ETP).

65 watts (incandescent bulbs) - exceeding the maximum wattage is a potential fire hazardRecommend CFL or LED replacements

~ Self-Help has salt for your water softener ~

Trimmer (string) Short ladders CO2 detectors

.OCCUPANT RESPONSIBILITIES.

IMPORTANT SAFETY INFORMATION:The light fixtures in Dugway's housing units and dormitories have a maximum rating of

Extension cord Garden & leaf rakes Mouse trapsSnow blower Pole trimmers Fertilizer

Leaf blower Round shovel Grass seedTiller Snow shovel Ice melt

Mower Square shovel Salt (for water softeners)

Wednesday through Saturday 9:00 A.M. to 7:00 P.M.Closed for lunch 1:00 P.M. to 2:00 P.M.

Closed on Sundays & Holidays

(24-HOUR RETURN)

. SELF-HELP HOURS OF OPERATION .Building 5030 ~ (435) 831-3436

Monday and Tuesday 2:00 P.M. to 7:00 P.M.

POWERED EQUIPMENT HAND TOOLS CONSUMABLES

.SELF-HELP PROGRAM.


Housing residents are responsiblefor snow and ice removal fromwalks, driveways, carports and

Garage doors need to remain closed to prevent freeze patios.damage to the pipes located behind the walls in the garage.These pipes may possibly freeze and break if you leaveyour garage door open.

Water pipes, even insulated ones, may freeze in the winterif the outside temperature drops below 10 degrees. You cantake a few simple steps to prevent this from occurring inyour house when the temperature becomes extremely cold.Allow the water pipes to trickle out of faucets in bathroomsand kitchen sinks. If the water in a pipe is moving, it is lesslikely to freeze. A large flow of water is not necessary, butboth the warm and cold faucets should be slightly open.FUN FACT: Often, the hot water pipes burst from freezingbefore the cold water pipes do because they are used less.

Remove hoses from outside water faucet connections.Even if the water is turned off, residual water in the hoseswill freeze. Water expands as it freezes and the resulting Heating fuel deliveries to housingpressure can cause the water pipes in the wall behind the areas are conducted during thefaucet to break. heating months. Residents must

ensure that access to the fuel oilOn really cold nights, open all cabinets and pipes is provided to deliverydoors surrounding pipes to allow heat to get personnel.to the exposed pipes (under kitchen sinks,bathroom vanity doors and laundry room doors). Animals must be restrained in

such a way to allow access to thefuel oil fill pipes. Fence gate mustbe provided near the fuel oil fillpipe.

Overflow parking areas can be utilized for parkingexcess vehicles that are not parked in driveways: #1 Carr Street & Harris Street (East end)

There are 5 overflow parking areas throughout the #2 Corner of Carr Street & Harris StreetHousing Area (West end)

#3 Corner of Carr Street & West Knight

#4 East School & Coyote Cove

#5 East 5th & East Knight

.OVERFLOW PARKING.

.SNOW REMOVAL.

.COLD WEATHER PRECAUTIONS.

after a snowfall

.FUEL FILL PIPES.

SNOWmust be removedwithin 12 hours


for their yard (mowing, snow removal, etc.)arrangements for someone to care

during their absence.

.IMPORTANT. Willfully withholding informationconcerning any unauthorized guest(s)

Occupants are required to make can result in termination of housing privileges.

thereof. The DES must also be notified during or non-US citizens prior to arrival on DPG,periods of absence. regardless of the purpose of the visit.

the name and address of a designated person calendar year.residing on the installation that will retain a key

to the house and accept the responsibilities Sponsors must register all foreign

With an approved request - in 30-day increments,Occupants leaving in excess of two (2) weeks via an Exception to Policy (ETP), a guest/should notify the Housing Office and provide visitor may stay up to a maximum of 90 days per

broken water lines, vandalism, etc., and inform Sponsors may not allow guests to remain/residethe Directorate of Emergency Services (DES) at their assigned residence in excess of 7 days

(435) 831-2050 of periods of temporary absence. without written consent from the Housing Office.

Visitor Control Center/VCC,Occupants should arrange with neighbors to as well as notify the Housing Office.

check their house periodically for fire hazards,

Occupants are responsible for the care of their If the occupant chooses to allow the guest to stayassigned house and grounds during periods overnight - or up to a 7-day limit - the occupant

of temporary absence (1 to 14 days). must register their guest with the

Occupants are permitted to have guests in theirassigned residence without any restrictions,

.TEMPORARY ABSENCES. providing they do not remain overnight.

and may be cited.

.GUESTS / VISITORS.

condition - as if it were privately ownedVehicles that impede snow removal or rented in the local economy.

equipment are in violation of DPGR 190-1

last day of February between the hours of conducted on Mondays and Wednesdays.10:00 P.M. to 7:00 A.M. Occupants are required to maintain their house

due to snow removal operations. and grounds in a clean, orderly, and safe

.POLICY & REGULATION REMINDERS.

.RESTRICTED PARKING..INSPECTIONS.

No parking is permitted on the streetsbetween the 1st day of November to the Weekly yard and ground inspections will be


Per DPGR 420-1, Section 11, "Occupant Responsibilities", paragraph h, "Pets"

Occupants may have no more than two household pets. Requests for additional pets requires anException to Policy (ETP) to be submitted to the IHO for Garrison Manager staffing and review.

Occupants must register pets at the Visitor Control Center (VCC), Building 5910, within 72 hoursof arriving at DPG.

Pets must be kept under control at all times. Barking dogs will be controlledas to not disturb neighbors.

A list of approved pets can be found in DPGR 40-3, as well as in the enclosedPet Reminder.

Occupants who fail to properly register, control, or not properly immunize theirpets will lose their privilege to maintain pets on the installation.

Any pet that attacks or bites other pets or personnel will be required to be kenneled at theowner's expense pending rabies determination, and possible actions include banning thedog/pet from the installation.

Pet dogs and cats are not allowed in the dorms/Barracks.

Cat litter and other animal waste must be placed in plastic or paper bags before being placed in atrash container. Animal feces on the ground must be picked up for litter daily.

and exercise additional blankets up-to-date

adequate weather conditions andfood, water, by providing a warm keep

shelter, shelter and vaccinations

REFERENCE ENCLOSED "PET REMINDER" FOR FURTHER DETAILS

KEEPING YOUR PET SAFE:

Provide your Protect outside pet(s) Registerpet(s) with from inclement your pet(s)

.PET REMINDERS.Please remember that pets must be controlled at all times, to include barking dogs.

We have included excerpts from the Dugway Housing Regulation, DPGR 420-1,to remind tenants of their responsibilities regarding pets.


Dugway's Dog Park is located on 5th Street in between the Housing Office and Seminary building inthe fenced-in area. Occupants must follow posted rules and register their dog(s) in order to use theDog Park.

Please note that Dugway only has one Dog Park.

Dog(s) are not permitted to run freely in any other open area or playground without being on a leash,with the exception of the fenced-in area behind the occupant's housing unit.

Friendly Reminders:

Please ensure that if you access the Dog Park, you clean up after your pet.

Please do not leave your dog(s) unattended in the Dog Park.

1. All residents using the dog park are responsible for policing feces of their animals within the park.Bags and a trash container are provided, but if bags are temporarily out then residents shouldconsider bringing bags with them. Residents who are discovered to abuse this rule will be lookedat to either make the park off limits or even considered for removal of their pets from Dugway.

2. Pets in the park do not have to be on a leash; however, owners should take great care whenother pets are using the park at the same time to ensure the animals are compatible. All ownersare responsible for promptly removing their animal from confrontational situations.

3. Owners are expected to remain with their pets while they make use of the park.

4. Pets on Dugway are required to be registered, vaccinated, and chipped.This is highly recommended for residents making use of the dog park.

5. Water is available in the park for animals, as well as benches for their owners.

6. Residents who see something that needs repair or care are requested to notify the InstallationHousing Manager at (435) 831-3416 so that an appropriate work order can be submitted.

.COMMUNITY DOG PARK.

. . . . . . . . . . . . . . . . . . . . . GENERAL RULES . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

REMINDER:WHENEVER YOUR DOG IS OUTSIDE AND NOT IN A FENCED-IN AREA,

IT MUST BE ON A HAND-HELD LEASHACCOMPANIED BY A RESPONSIBLE ADULT


All alterations to Government property must be pre-approved. Requests are to be submitted to theHousing Office in writing or via e-mail. Requests need to include a description of the material to beused and a sketch of the location of the alteration. An ETP cover letter must also be signed.

Alterations include, but are not limited to, the installation of fences, dog runs, dog houses, sheds,lights, satellite dishes, etc. No structural changes to housing units are authorized.

Upon receiving an ETP request, the Housing Office will submit the request through the HousingManager to the Garrison for approval/disapproval. The Housing Office will notify the requestor oncethe request has been returned to the Housing Office.

In regards to the installation of satellite dishes, upon receiving approval and installing the satellite dish,the Occupant is required to schedule a final inspection with Dugway Cable TV and the GovernmentInspector to obtain approval signatures.

Please note that the installation of the satellite dish will be considered "unauthorized" until a copyof the approval letter, to include the signatures, has been returned to the Housing Office.

NOTE:Approval letter will be provided to the occupant, along with a copy of their approved ETP.A copy will also be placed in the individual's housing file located in the Housing Office.

Please contact the Housing Office regarding

Telephone: (435) 831-3541 / 3542

(PER DPGR 420-1)

GARRISON MANAGER'S HOTLINE:

.ETP (Exception to Policy) REQUESTS.

HOUSING OFFICE:.HOURS OF OPERATION.

Monday through Thursday: 7:00 A.M. to 5:30 P.M.Friday, Saturday, Sunday & Holidays: CLOSED

(435) 831-2525The Garrison Manager's Hotline is for use in identifying problems

associated with day-to-date operations of the installation.Calls may be anonymous or you may leave your name and contact information (which will be

held in strictest confidence unless otherwise directed by the caller).

HOUSING MANAGER:Housing Office - Building 5031 - (435) 831-3416

any questions and/or concerns

dugway housing newsletter - dugway proving ground jan feb mar 2018...the ice program is the perfect...

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