dubai property - fastest growing real-estate agency in dubai
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Company Profile
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www.providentestate.com
OVERVIEWOur Strengths
International Team of AgentsIntensive In-house TrainingMultilingual agentsHighly Skilled Sales & NegotiatorsFocus on Team BuildingInternational Property Sales TeamLarge Database of Clientele
Well Recognized BrandCustomized Client relationship Management SystemStrong Presence online MarketingAttractive Provident Estate WebsiteDirect email campaigns15 Web Real Estate Related PortalsProperties Feed To Many Leading locally and
International Real Estate PortalsIn House Photographer and Marketing teamListing Coordinators insure Data Quality and update
regularly with clienteleWell Integrated Social Media in Marketing Strategy
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Operations Started: August 2008Location: Al Barsha, Sh Zayed Road, Dubai UAE
Key Personnel:Gabor Szalay PartnerLoai Al Fakir PartnerIqbal Hasnani Operations ManagerBasra Haider: Productivity Coach
Languages Spoken:
Arabic, Czech, Dutch, English, Farsi, German, Hindi,Hungarian, Russian, Tagalog, Urdu
www.providentestate.com
COMPANY BACKGROUND
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Sunday - Thursday: 9:00 AM 6:00 PMSaturday: 10:00 AM 2:00 PM
Customers call the Agents directly after office hours.However, the Agents can be also contacted throughemail, filling out Contact Me form on our website or
leaving a Voice Message.
OFFICE HOURS
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KEY STAFFLOAI AL FAKIRPARTNER
A Business Management Graduate from Kingston University
(UK) Loai joined his family business in Cyprus. In 2005 herelocated to Dubai, where he made a mark in the propertyindustry by quickly establishing himself as a leadingconsultant in the industry and one well respected by hispeers. Loai's innovative style, combined with his drive, seesideas become a reality guarantying a buzz in the industryfor many years to come..
Loai's extraordinary vision of upgrading theMarketing strategies have been the key tosuccess of the Company, which saw
tremendous growth, despite the economicdownturn of 2008. He worked tirelessly toensure that Provident achieved the maximumexposure while maintaining the higheststandards of service excellence. Loais hands onapproach to all aspects of business practices
ensures that the agents of Provident Estate areamongst the best in the industry. This approachhas made Provident Estate a very desirable placeto work; currently at a strength of 34 agents. Hisbusiness acumen helps Provident Estate remainahead of its competitors.
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GABOR SZALAYPARTNER
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Gabor is a 10 year Veteran of the Dubai Real Estate Industry.With his wealth of property and finance knowledge Gabor isresponsible to procure many exclusive properties anddevelopments for Provident Estate.Gabor graduated from Middlesex University, London andbought his first investment property at 19. He continues todevelop relationships with banks, asset managers andproperty developers for continued growth and accelerationof Provident Estate.
With the onset of the housing and financialcrisis, Gabor moved quickly to identify, hire,develop and train a capable team to handleall changing aspect of the Dubai real estatemarket. Gabors approach to train andmentor a team of professional agents thatstand ready to exceed clients' expectations,through real life experience, industryknowledge, effective/efficient/thorough
communication has created a highly valuedname in the industry. Provident Estate takespride in the high number of referrals.
KEY STAFF
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IQBAL HASNANIOPERATIONS DIRECTOR
The company is more organized with an implementedAgent training plan, a re-structured Marketing Dept.and lower lead conversion time. Educated in the West,Iqbal has continued to enhance his knowledge with
courses such as Management Audit from LSE (UK) andSix Sigma (USA). He is also licensed to practice RealEstate in Texas and Dubai. Iqbal is facilitating thePartners in transforming the industry standards resultingin greater impact within the real estate community.
In September 2011 Iqbal was introduced inProvident Estate with a mandate to remedy the
gaps in the system to raise the level of servicethe company provides to its stakeholders;increase Agent performance; identify risks andopportunities; increase conversion levels ofleads; device Agent compensation plan to reduceattrition of high-earners from the company andfree up Partners time for applying their core
competencies to the business growth and toavail other business opportunities.
KEY STAFF
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BASRA HAIDERPRODUCTIVITY COACH
Basra Haider, brings with her a wealth ofknowledge in the real estate industry,
acquisitions and property management. Basra isspecialized as a team leader; scouts, hires andmentors new and under performing agents inbecoming independent Senior PropertyConsultants. Facilitates creative solutions toclose deals, for both buyer and seller, in themost equitable manner. The aim is to start new
agents on the right foot and to instill in themhighly organized professional habits and toensure they are adhering to Provident Estatesand largely to RERAs strict code of ethics.
Basra grew up, studied and worked in Canada and has
lived in Dubai since 1998, witnessing Dubaistransformation from a desert oasis to Burj Khalifa. Basrabrings with herself Canadian education, work ethics,knowledge and admirable work experience to raise theProvident Estates bar to the next level of ProfessionalAgents.
KEY STAFF
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MEMBERSHIPS & ASSOCIATIONS
Provident Real Estate Broker is licensedby Dubai Economic Department & RERA
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OFFICE
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SERVICES
Residential Sales & Leasing
Commercial Sales & LeasingInvestment OpportunitiesProject Marketing Service
Both Partners are covered with Key Man insurance policy. Itis a life and/or disability policy taken out by ProvidentEstate as a beneficiary in the event of death or disability toeither Partner.
PROFESSIONAL INDEMNITY INSURANCE
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TESTIMONIALS
Since using Provident Real Estate over the last two years I have found
them to be knowledgeable, helpful, courteous and diligent in providing me
with suitable office space.In addition they have been most helpful in assisting me with obtaining the
necessary information from the Landlord in order to satisfy the
requirements of the Free-zone Issuing Authority
Peter Owen Vaughan
Dec 7 2011
There are not a lot of professional agents in Dubai, but I really felt when
we met you the first time that you are one of the few! Good work, and you
totally earned your commission on this one.
Maria Maynard
March 21 2012
Thank you for your assistance and follow-up throughout this deal. You havebeen very professional and prompt in every step of the way. I have a couple
of other properties in Dubai and when I decide to rent or sell them you will
be the first to know. In the meantime I will not hesitate to recommend you
to my friends
Abeer Khaya
Jan 18 2012
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TESTIMONIALS
You're amazing. Thank you for your help. I wish there were more people
like you working in this sector in Dubai.
Al Naif Jamal
August 2, 2012
Thanks again so much! I will continue to ensure people know I was happy
with the service I got. Its going to be a fab year for me largely thanks to
you!Susie Ballantyne
Dec 22 2011
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MARKETINGCompany website
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Print Media MARKETING
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Direct ReachDoor Hangers
MARKETING
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Other web portals
dubaipropertied.com
dxb-realestatecomdubaipropertisales.com
MARKETING
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Social media MARKETING
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Diversity
Palazzo Versace
CondominiumAED 7.5M- 48.5M
Palm VillaAED 9.0M 28.0M
Emirates Hills villaAED 18.0M 55.0M
MARKETING
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Client Services INNOVATION
At Provident Estate, the client is qualified by a live
Consultant in less than 30 seconds!
This instantaneous action has not only increased customersatisfaction, but at the same time increased companyrevenue.
In Dubai, it is customary that when a client calls, they areasked for all their details. Later, typically after an hour or
more, the client is called back by a company Agent
Agent Mentor Program aids new Agent inductionsmoother. Clients get consistent professionalservice from Provident Estate.
Provident Estate contributes equally with the new Agent tothe Mentor. Mentor benefits cash reward at each closing .Company benefits by investing in the new Agents who willlearn the tricks of the trade faster with constant attention
given to them by the Mentor.
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Within Industry
At Provident Estate, every Agent has an opportunity tobecome a Vested partner in the company. For every
new Agent referred in the company, the referee gets apercentage of the referred Agents company sideearning from the company.
This is win-win situation for both the Agent and thecompany. Company hires new Agents based on personalreferral and the Agent reaps cash benefits every year.
Provident Estate has been lauded for its generousgradual commission increase structure. Agents aremotivated to break certain target bands, duringthe year, to achieve higher percentagecommission.
This has increased Agent productivity and also helpedretention of higher income bracket Agents.
INNOVATION
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THANK YOU!