© 2017 TM Forum | 1

DT Strategy and

Impact on our OSS

Markus BeckmannVP OSS Fulfillment

Deutsche Telekom IT

© 2017 TM Forum | 2

Customers, Markets, Facts & Figures

DEUTSCHE TELEKOM2

Customers

165 m mobile customers

29 m fixed-network

customers

19 m broadband customers

Approx. 6.9 m TV

customers

Markets

Present in > 50 countries

Germany, Europe and the

USA: with own infrastructure

T-Systems: global presence

& alliances via partners

Telekom in figures, 2016

Revenue € 73.1 bn

Adjusted EBITDA € 21.4 bn

Free Cash-Flow € 4.9 bn

Employees & responsibility

Employees worldwide: 218,300

7,500 trainees and cooperative degree students in Germany

Pioneer of social issues (climate protection, data privacy, diversity, etc.)

Source: DT 2016 annual report/TMUS annual report to shareholders 2016

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OTT Disruption

BUSINESS MODEL TRENDS3

Asset-lightportfolio extension

Scale forReach

Exploitation of user data

Ad-based monetization

Asset-heavy network invest

Usage-based monetization

Transport and protection of user data

Scale for utilization

5

4 1

23

Open platforms

Interoperablestandards

Regulatedmarket

5

1 4

32

Closedplatforms

De-factostandards

Unregulatedmarket

DISRUPTION

FREEMIUMSERVICE

PREMIUM SERVICE

OTT BUSINESS MODELTELCO BUSINESS MODEL

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LEADING EUROPEAN TELCO

INTEGRATED IP NETWORKS

WIN WITH PARTNERS

BEST CUSTOMER EXPERIENCE

LEAD INBUSINESS

TRANSFORM PORTFOLIO

EVOLVE FINANCIAL TARGETS & EFFICIENCY

ENCOURAGE LEADERSHIP & PERFORMANCE DEVELOPMENT

DEUTSCHE TELEKOM STRATEGY

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Integrated IP Networks

LEADING EUROPEAN TELCO5

1 LTE rollout

2 Fiber

3 Vectoring

4 Hybrid Access

DSLLTE

Device Hybrid

PANNET

Integrated Network StrategyAll-IP Transformation Pan-European Network

Build out of modern infrastructures:

LTE, Fiber/Vectoring, etc.

DT Technology leader

European production

model on IP-Basis

Shift to IP-Platform until 2018

PLUG & PLAY BEST CONNECTIVITYTIME TO MARKET

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Target Picture

IMPACT ON OUR OSS

▪ Need for a true FMC capable IT stack

▪ Fixed and mobile access integrated

into a single overarching framework

▪ Prepared for Pan-European

international IP service delivery

6

OSS

BSS

Access

Management

IP Service

Management

Mo

bile

Acce

ss

Fix

ed

Acce

ss

PA

N-I

P

Se

rvic

es

Oth

er

Se

rvic

es

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Common Order Management

IMPACT ON OUR OSS

▪ One integrated Order Management solution across fixed and

mobile access

▪ Local and international service provisioning independent of

access

7

Order Management

Fixed Access Mobile Access IP-Services Partner-Services

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API Eco System

IMPACT ON OUR OSS

▪ Opening the DT ecosystem to partners through defined APIs

8

AP

I Ba

se

dIn

tegra

tionNETWORK

OSS

BSS

Partner

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Big Data Technologies

IMPACT ON OUR OSS

▪ Big Data technology to improve customer experience and

increase reliability

9

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DevOps Methodology

IMPACT ON OUR OSS

▪ Increased delivery speed and quality though DevOps concept

10

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OSS Transformation

SUMMARY

▪ Traditional Telco Business Model is disrupted by OTTs

▪ All-IP Migration needed with separation of access from

service

▪ Simplified architecture, enabled for partner eco systems,

leveraging new technologies and methodologies is key

Lean OSS Partner APIs

© 2017 TM Forum | 12

THANK YOU!