dsm hr services
TRANSCRIPT
www.dsmindia.com
End to End IT & Telecom Services Company
DSM INFOCOM PRIVATE LIMITED
• COMPANY PROFILE
• HR SERVICES OFFERINGS
HR SERVICES
OFFICE INFRASTRUCTURE FOR HR SERVICE PROVIDORS
AGENDA
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COMPANY PROFILE
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• Headquartered in Mumbai, India
• Presence in 459 cities/ 28 states in India & in 78 countries globally
• ISO 9001:2008, ISO 20001-1:2011, CRISIL Rating “SE 1A”, SMERA MSME 2, D&B No: 650587509
• Certified partners for Microsoft, AWS, Acer, HP, Cisco, Posiflex, Lenovo, Eaton, Tyco, D-link, Tally.
• Service Contracts with 180+ Clients and strategic partners include global majors such as HP, IBM, NCR,
TCS, PwC, Bharti Airtel, Mphasis, Dell etc.
• 99% customers renew relationship every year.
• 1500+ skilled work force
COMPANY SNAPSHOT
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GLOBAL PRESENCE Direct presence in 459+
locations across the India
Asia Pacific across 25 countries
Europe across 19 countries
Australia
North America across 18 countries
South America across 2 countries
Africa across 14 countries
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BPOSolutionsServices
IT Managed
ServicesPaymentSolutions
IT Supplier
BUSINESS UNITS
• Hardware
• Software
• Licensing
• ATM
• Point of Sale
• End User Support
• Network Services
• Network Operation
• Data Center
• Hosting Services
• Consulting
• Integration
• Migration
• Testing
• Cloud
• Service Desk
• Technical Desk
• Voice Process
• Non Voice Process
• Infrastructure
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HR
• Sourcing
• Leasing
• Payroll
• Training
• Offshore Infrastructure
RESOURCES SKILLSETN
etw
ork CCNA
CCNPHP ATPHP ASC IBM Tivoli SolarWinds Orion
End
Use
r Sup
port MCP
MCSARHCESCSASolaris
Serv
er S
uppo
rt System AdminMailing ServerCollaborationDatabase AdminVirtualizationCloudSharepointCRM
Appl
icati
ons .Net Developers
Java DevelopersDatabase DevelopersWeb DesignersBusiness AnalystMaximoHP OpenviewCA UnicenterHP IMC
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TOP SI LEADERS ARE DSM’S PARTNERS
Top System IntegratorsTop 15 vendors of IBM
Tier1 ASL Partner with HP
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CUSTOMERS FROM DIVERSIFIED SECTORS
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HR SERVICES OFFERINGS
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HR SERVICES• MASTER DATA• PAYROLL• LEAVE• REIMBURSEMENT• TAX & COMPLIANCE
PAYROLL
• MANPOWER OUTSOURCING• FLEXIBLE PLANNING• GEOGRAPHICAL SUPPORT• COMPLIANCE MANAGEMENT
EMPLOYEELEASING
• ASSESMENT• CONTENT DEVELOPMENT• CUSTOMIZED TRAININGTRAINING
• PRE SCREENED CANDIDATES• SEARCH & SELECTION• VERIFICATION• JOINING
SEARCH & SELECTION
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` Talent Mgmt Process
HR PROCESS
RecruitManage
Performance & Identify
talentPlan Career Manage
Succession LearnManage
Compensation
Manage Mobility Manage Exit
Enabling Process
Employee Data
Time & Attendance Payroll Benefits Organizational
ManagementHealth &
Safety
Support Process
Request Handling
HR Systems Management
HR Reporting & Analytics
Documentation & Knowledge
Mgmt
Quality Management Compliance
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HR PROCESS
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Requirements Registered
Job Delegation
Account In Charge
Search
Preliminary Evaluation
Technical Evaluation
Profiles for Client Review
Interview by Client
Review Feedback
Recruitment & Induction
Reporting to Client
Relationship Built &
Maintained
RESOURCE MANAGEMENTPROCESS CYCLE
Educational background
Domain Experience
Attitude/Behaviour/Soft skills
Integrity / Ethics
Existing Database
Job Portals
Job Postings
Head Hunting
INFRASTRUCTURE OFFSHORING
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Secured Infrastructure• Secured Workspace• State of the art
Amenities• High availability Power
Technology• Hardened Workstation• Secured Internet Access• VoIP Phone with tech• IP Cameras for Remote
Monitoring
HR• Sourcing• Training
OFFSHORE/OUTSOURCED HR???
Cost Optimization & Savings
24/7 availability
Flexibility to hire on hourly, weekly or monthly basis
Reduced administration responsibilities
Quickly add diverse skills, knowledge and expertise as & when needed
Control over project
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WHY DSM???
Providing HR services to over 600 employees for Diverse Clients
Customized solutions to meet diverse customer needs
Legal & Industry Standards Complaint
Trained Internal Recruitment Team with more than 15+ man years experience
having
expertise in Managing Technical Recruitment
Well defined Processes with Highly Certified resources
Resource Scale up / Scale down capabilities
Ready Infrastructure availability in 14 locations
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