People Services (HR) Coordinator

Central Services

If you would like to apply for this vacancy you will need to return your completed application form to jobs@n-compass.org.uk

The closing date is Friday 19th November 2021 at 10.00am. Interviews are scheduled to take place on Tuesday 23rd

November.

Job Description Post Title People Services (HR) Coordinator

Employer: n-compass Towards a Brighter Future Ltd

Work Base: Head Office – Preston (flexible hybrid working approach – home/office)

Hours: 37 hours per week Salary: £22,000 per annum (FTE £22,000 per annum) Responsible to: People Services Director Purpose: To provide a full HR Administration support to the People Services Department

and to internal and external customers.

Successful applicants will be required to undergo an enhanced DBS check

Key Tasks Administration

• To maintain and update electronic (Cascade HR) personnel records containing all employment related

information, including absence, starters, leavers, change of contract information etc.

• To administer starter / leaver process including all documentation, induction process and exit interviews.

• To prepare all letters or contracts for any changes to employment terms and conditions.

• To handle maternity, paternity, adoption, shared parental leave and parental leave administration processes.

• To develop the Cascade HR system to improve efficiencies in HR record keeping and reduce the amount of

paper records.

• To prepare, as required, monthly management reports on employee related data to assist with the

management and development of staff.

• To provide general administration support to the People Services team as required.

• Monitor and maintain the HR, jobs, office supplies and learning and development inboxes

• Order and maintain office supplies, including stationery, office equipment etc.

• Monitor and maintain DBS database and ensure that all staff have a valid DBS at all times

• Arrange safety checks in line with legal requirements i.e. PAT testing, fixed electrical testing, boiler inspections

etc.

Recruitment, Selection and Induction

• To coordinate the recruitment and selection process including:

o Planning and coordinating all recruitment attraction

o Coordinating the candidate journey to ensure excellent experience and talent attraction

o

o Acting as point of contact for any candidate queries during the recruitment and selection process

• Coordination of selection process, including interviews and assessment centres

• Lead an efficient onboarding process and ensure that starters are fully compliant efficiently

• To produce and issue offer letters and contracts of employment

• To ensure all new starter information is loaded onto the Cascade HR system and information passed to payroll

• To facilitate the induction process and ensure that the induction is conducted and completed within a timely

manner.

Learning and Development

• To provide administrative support to all learning processes including:

o Maintenance of training matrices and records

o Maintenance of the learning platform and learner records

o Administration and coordination of all training events, including enrolment, joining instructions and

evaluation

• Acting as point of contact for any learner or manager training queries

• Collating staff development requirements annually/bi-annual from performance management documentation and

ensuring internal databases are tracked and up to date at all times

• Maintaining the training budget and the allocation of spend

• To facilitate the induction process and ensure that the induction is conducted and completed within a timely

manner

• To support talent identification and management programmes

• To support the evaluation of all training across the organisation.

Employee Relations

• To respond to general queries from managers and employees, signposting them to the appropriate policies and

procedures

• To provide administrative support to line managers and People Services Team in HR processes, including note taking

at investigations or formal meetings.

Health and Safety

• Ensure that all employees and students complete a DSE assessment, review these assessments and take any

remedial action required.

• Provide support to implement/maintain health and safety requirements

ISO

• Support the internal ISO audit process in line with the audit plan dates/timescales, communicate and record non-

conformities ensuring that these are addressed and closed within a set timeframe.

• Assist with external audits as required

General

• To maintain own continuing professional development, keeping up to date with legal requirements and relevant

HR developments

• To maintain appropriate confidentiality of information relating to the company and it staff and maintain compliance

with the Data Protection Act and Information Governance.

• Attendance of regular n-compass staff and team meetings.

• Develop and attend a regular informal peer support mechanism with others throughout the organisation.

• Attendance of regular operational meetings, supervision and annual appraisal.

• Complete a personal development plan in conjunction with your Line Manager and take responsibility for achieving

its actions.

• Work within organisational policy at all times.

Please note: This job description is not intended to be exhaustive. The postholder will be expected to adopt a flexible approach to the responsibilities, which may be varied from time to time following discussion with line

management. Any variations will be subject to the requirements of the department and organisation and will be in keeping with the general profile of the post.

Person Specification

Please note that if you do not meet the essential criteria your application cannot be considered.

Essential Desirable

Experience/Qualifications Previous experience required to do the job.

• Education to A level standard

• Good General Education with a minimum of GCSE Grade C in English and Maths

• Degree level education, ideally in business studies with an HRM module or in HRM

• CIPD Membership (or studying towards Level 3 -5)

Work or Education Experience e.g. academic or professional qualifications.

• A general understanding of HR policies, procedures and practice

• An understanding of general HR administration and data collection

• Experience of working in a team

• Experience of working with HR packages / databases together with strong IT skills, skilled in using Microsoft Word and Excel

• Experience of co-ordinating a recruitment and selection process

• ISO 9001 Auditor or exposure to the standard

• Experience of working in partnership with other organisations/ departments/ colleagues to drive forward continuous improvements within their remit

• Experience of monitoring and maintaining Health and Safety records

Skills/Abilities e.g. analytical skills, computer skills.

• Excellent verbal, written and numeracy skills

• Excellent organisational skills including the ability to manage time and priorities effectively

• Well-developed interpersonal skills and able to work with colleagues at all levels

• Able to work appropriately with confidential and sensitive information

• Able to work independently and on own initiative within specified guidelines or processes

• Demonstrate flexibility and adaptability to be successful in a changing environment

• Focuses on delivery with excellent time management skills

• Able to demonstrate good practice and upholding the n-compass values and policies/ procedures

• Manages workload to meet timescales, budgets and/or deliverables

Other Circumstances Special conditions that apply to the job, e.g. need to travel, work away from home etc.

• Driving licence and car owner. We have a number of office locations based throughout the North of England, travel to and from locations will be essential

• Attendance at team and other n-compass meetings as required

• Willingness to participate in training where relevant