driving the future of service in the era of shared mobility · driving the future of service in the...
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Driving the Future of Service in the Era of Shared Mobility
Anthony Rodio, President and CEO
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3Source: IBISWorld
Repair Industry Cannot Meet Mobility Needs
Outdated systems, low NPS • Highly
fragmented • Minimal tech. capability
Personal Ownershipto Shared Mobility
Fewer cars sold, but driven more
Concentrated fleet ownership
New Maintenance& Repair Needs
Maximize asset yield • Manage cost •
Any vehicle, at any time, anywhere
Shared Mobility Transforming $100B U.S. Auto Repair Industry
YourMechanic is the ONLY National Platform Providing Mobile Maintenance and Repairto the Shared Mobility Industry
Faster Turn Time, Less Total Expense, Increased Revenue Leverage
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Result
Cost /Opportunities
FLEETShops & Dealers
• Client spends $80 in services
• Client loses half day service revenue of $300
• Vehicle is transported to shop
• $25 Roundtrip Transport Fee
(hikers or staff)
• $55 Oil Change Service
• $300 Missed Service Revenue
(½ day at shop)
• Client spends $15 less in overall service cost $65
vs $80
• Client earns $300 in service revenue
• Mechanic services vehicle onsite after
operating hours
• $65 Oil Change Service
• $300 Service Revenue (½ day in service)
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TechnologyPlatform Disrupts Traditional Model
Spent Past 7 Years Building:
Shops & Dealers
40%parts markup
50%parts markup
Customer Pays
$90 / hr
Mechanic Earns
$90 - $170 / hr $20 - $25 / hr
$45 - $50 / hr
$20M
Nationwide Consumer Business
Automating Functional Roles of a Traditional Shop
Available MechanicHours/Month
Proprietary Pricing Engine
In Market w/ Autonomous & EV Customers
A Truly Disruptive Platform
Comprehensive, Proprietary Software Platform
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Robust, Scalable & Secure platform hosted on AWS infrastructure with real-time processing and analytics focused data warehouse.
TECHNOLOGY
Mechanic Mobile App
Job Scheduling • Instant Estimates • Parts management • Client communication • Image and
Inspection tools • Invoicing and Payment
Scheduling Engine
Optimizes for service conversion • Includes parts, travel and multiple calendar modules
Instant Quotes & Online booking • Approval Engine & Reviews • Recommendation Engine • Mechanic Performance & Comms • Customer Dashboards
Platform
Unlimited parts and service catalogs • Dynamic client/catalog pricing matrix •
Real-time inventory • Ordering Automation
Dynamic Catalogs
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Serving 1.3M customers in
over 11,000 zip codes & 3,000
cities.
Background checked ASE-
certified, mechanics.
Operating since 2012,
headquartered in
Mountain View, CA.
YourMechanic is the Nationwide Leader in
Mobile Auto Repair for Consumers & Fleets
Current Competitive Landscape
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Nationally Available
Tech Platform
Mobile
Mobility StartupsShops & Dealers
70 percent of consumers who purchased or leased from a Dealer didn’t return for service last year. That’s $266 billion in annual lost revenue across all dealers.1
1Estimate based on revenue calculations from 2017 NADA Dealer Profile Data and the 2018 Cox Automotive Service Industry Study.
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Missed Opportunity to Drive Revenue?
Mobility
YourMechanic PPM Can Drive Profit for Dealers & OEMs
Beat the Competition - Sell service packages to consumers who don’t live near your service center.
Sell More Cars - Close sales more sales & access YourMechanic data to target customers whose cars are nearing the end of their life cycles.
Increase Profits - Control the final price & add a discount on the next car purchase to close a second vehicle purchase.
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Preventative MaintenanceOil Changes, Tire Rotations, Fluids, Filters, Belts or Batteries
Diagnostic InspectionsCheck Engine Light, Car Not Starting, Engine or Vehicle Noise
Repair and ReplacementBrakes, Suspension and Steering, Lights or Sensors
*All services are backed by a 12,000 Mile/12 Month warranty. 10
