© 2011 SAP AG. All rights reserved. 1

Driving innovation integrating SAP HANA, Analytics

and Mobility

- TCS’ Customer experience center & SAP global center of

excellence labs at Cincinnati

TCS - Seven Hills Park

© 2011 SAP AG. All rights reserved. 2

TCS SAP global CoE solutions lab:

Innovation platform on TCS’ private cloud with SAP solutions

+

SB

OE

Discrete Pharma Auto Legal

Mgmt Insurance

Swift

MRO

TCS global

Ops Retail

Client Tools (SAP

BusinessObjects)

© 2011 SAP AG. All rights reserved. 3

SAP HANA + Analytics + Sybase Unwired Platform for use with

retail industries

Mo

bile

solu

tions

Business Case

An

aly

tics s

olu

tions

• Retail assortment article pricing analysis and article pricing trend

analysis

• Gross margin analysis for all departments across stores

• Vendor cost condition analysis

• Stock Analysis – Goods receipts, Transfers and Goods issues

• Promo creation in SAP ERP using Sybase Unwired Platform

• Article pricing modification in SAP ERP from Mobile using Sybase

Unwired Platform

• Purchase order creation in SAP ERP using Sybase Unwired Platform

© 2011 SAP AG. All rights reserved. 4

SAP HANA + Analytics for insurance industries

Business Case

Analy

tics s

olu

tions

• Claims Intelligence

• Measure and improve claims performance – improve

claims-handling efficiency, contain losses and loss

adjustment expenses and improve customer

satisfaction

• Generating dimension-wise profitability on a real time

basis

• Longer month end closing cycle due to protracted

unearned premium reserve (UPR) calculations

BW on HANA

© 2011 SAP AG. All rights reserved. 5

Pharma serialization & supply chain analytics on SAP HANA

Analy

tics s

olu

tions

Business Case

• Drug counterfeiting and diversion

• Delayed and longer response times during product recalls, ability to

perform thorough and effective product recall and corrections

management

• Product identification and traceability, advanced product authentication

tied with logistics management for complete visibility of products in

forward and reverse flows in supply chain

• Lack of real time supply chain visibility resulting in inaccurate data,

spoilage, damage or expiration of products

© 2011 SAP AG. All rights reserved. 6

Pharmaceutical industry electronic batch management record:

Regulatory compliance with the speed and ease of SAP HANA and Analytics

Business Case

Analy

tics s

olu

tions

• Electronic Batch Record (EBR) is “Big Data” that needs

to be analyzed quickly for investigations and FDA audits

• For better decision making mechanism, the EBR data

needs to be analyzed at enterprise level, plant level and

batch level preset, with alert mechanism

© 2011 SAP AG. All rights reserved. 7

Enterprise Mobility - TCS Expert Finder

Business Case

Mobili

ty s

olu

tions

• Mobile application enables professional

services sales and consultants to

quickly and accurately identify and

contact relevant experts, within a

company

• Ability to contact experts, bookmark one

or more experts, organize bookmark

groups, recommend and share experts,

notification/alerts functions

• Enables better use of resources, higher

service delivery quality and improved

customer service and revenues

Apple iPad

device

Sybase

Unwired

Platform 2.1

SAP NetWeaver Gateway

SAP ERP 6.0-

new tables

Embedded

Search Open APIs for all data

Integration to

HCM (optional)

© 2011 SAP AG. All rights reserved. 8

SAP Mobility + SAP NetWeaver Gateway for use with CRM

Business Case

Mobili

ty s

olu

tions

• Mobile application enables marketing to create,

manage campaigns and measure campaign

effectiveness on the go

• Mobile application enables field salesperson to create

contacts from social media platforms and leads for the

campaign .

•Native Android Application Generated

from Sybase Unwired Platform 2.1.2 using

a single OData channel

•Real time data from SAP CRM backend

via a custom OData channel

•Campaign effectiveness data from SAP

•Integration of facebook contact

information into SAP CRM through the

OData Channel

Next Focus

•Advanced analytics leveraging SAP

HANA on top of Social Media + CRM

business data

© 2011 SAP AG. All rights reserved. 9

Real time business insight (RBTI) powered by SAP HANA for

Consumer Products Industry

Analy

tics s

olu

tions

Business Case

Draw business insights & respond swiftly to business by collating their Internal, external, structured and unstructured data sources through unified, single window view of information Enable businesses to look at information with different perspectives through role–based dashboards and KPIs Facilitate advanced analytical capabilities to help business leaders to take corrective actions against situations

Dip in Market Share due to reduction in

•Share of SKU

•Lower Average Inventory Levels

•Out of Stock

Lower Shipments

© 2011 SAP AG. All rights reserved. 10

SAP HANA + Analytics for telecom industries

Business Case

Analy

tics s

olu

tions

• Telecom manufacturer wants to track down the

distribution of mobile devices by Serial#

• Decoupling the supply chain by enabling greater

order fulfillment analytics in real time

• Order to cash reporting at granular level

SAP NetWeaver BW on SAP HANA

© 2011 SAP AG. All rights reserved. 11

Perfect Plant solutions integrated with Enterprise Mobility

Business Case

• Comprehensive dashboards focused on manufacturing

availability, performance and quality.

• Access to past performance with plant/equipment level

drill-downs.

• An end-to-end solution, TCS Perfect Plant Mobile

enables optimal manufacturing quality, availability and

performance across the enterprise.

SAP MII with

PM and OEE

components

Mobili

ty s

olu

tions

© 2011 SAP AG. All rights reserved. 12

TCS is implementing an integrated SAP HANA

solution at a leading utilities customer in Australia

Solutions Metering device and

billing , network invoice calculation and

segmentation of the meter data .

TCS team built PoCs and the team got enabled on SAP HANA by leveraging

the global CoE

SAP HANA: program

TCS is currently implementing SAP HANA for a large utilities customer from Australia

global reach

• New ability to reconcile Basic Metered National Metering

Identifier (NMI), a unique identifier for connection point

• Ability and scope for Mass Market Interval

• Ability to split out solar, co-gen from consumption

• Lessen effect of dropping Net System Load Profile

• Short Term Load forecast inputs more accurate

• Designed to avoid settlement & portfolio limitations

• Speed to identify shapes in Mass Market Interval

• Launch pad for Commercial & Industrial (and MM) benchmarking

• Power factor analysis

• Launch pad for pricing based on shape

• Shaped profiles to reduce risk, help retention and acquisition

© 2011 SAP AG. All rights reserved. 13

Thank you

Spandan Mahapatra

Global Head - TCS Enterprise Solutions SAP CoE and SAP North America relationship director

115 Perimeter Ctr. Pl. NE, Suite# 660, Atlanta, GA, 30346

spandan.m@tcs.com

+1-678-646-1526