DRIVING SOLUTIONS – FREIGHT FORWARDERS

Since incep(on in 1983, Direct Couriers focused onproviding solu(ons for freight forwarders as ourprimarytargetindustry.Today, we have more freight forwarding customersthananyotherlocalcartageoperatorinAustralia.WearetheNo.1cartageoperatorforairfreightandLCLseafreight for the interna(onal freight forwardingindustry. This is due to our excep(onal service, amanagement teamwith a veryhighunderstandingofthe industry and the mo(va(on to provide acon(nuous improvement philosophy through ourorganisa(on focused on providing solu(ons for theforwardingindustry.In order for us to maintain our No.1 status, DirectCouriers has focused on providing industry leadingtechnology so lu(ons through our inhousedevelopment team, in addi(on to a wide variety ofservicesandsuperiorcustomerservice.

•  LodgingandCollec(onofLCLSeafreight•  Lodgingandcollec(onofAirfreight•  CustomsInspec(ons(Sydney,Melbourne,Brisbane)•  Quaran(neInspec(ons(Melbourne)•  ContainerUnpacks•  Cri(calExpresscourierandtrucking•  Samedaylocaldomes(cdeliveryservice:•  Regular,ExpressandEliteCourier•  SetRuns•  HourlyHireofVehicles•  TaxiTruckServices•  Samedayinterstateservices•  Scheduledandrouteddeliveries•  Shortandlong-termwarehousingsolu(onsand

24hrLIVEstockmonitoring

131610|DRIVINGSOLUTIONSWe believe we have the most comprehensive courierservice available in the market today. We have theexperience, resources and technology thatnotonly sa(sfythevarieddeliveryneedsofourcustomers,butexceedtheirexpecta(ons.Weoperateafleetofapproximately650vehiclesna(onally,comprising of courier vans, taxi trucks, right through tosemi-trailers.Specialistair-ride,tail li^andflatbedvehiclesareavailableasrequested,providingdeliveryop(onsforadiverserangeofdistribu(onrequirements.Weprovideour customersanoutstanding levelof service,notonlywiththecollec(onanddeliveryof theirproducts,but the completemanagement of their distribu(on needsthrough LIVE informa(on, sta(s(cs and repor(ngprocedures.Direct Couriers service coverage extends to a2er hours,weekend & public holiday requirements. We are a 24 /7-365operaHngfacility!Direct Couriers has a secure website providing a comfortlevel to our customers who know their confiden(alinforma(onwillbesafeinourhands.Ourtechnologyallowsyouto:

•  Bookdeliveriesonline•  Trackdeliveriesonlinetoviewtheircurrentstatus

(Allocated,PickedUporDelivered),withPODdetailsbeingmadeavailableinreal(meondelivery

•  Saveyourregulardeliveryrunsas‘FavouriteJobs’•  Savethe‘RegularItems’thatyousend•  Viewthehistoryofdeliveriesbookedany(mein

thepast2yearsusinganycombina(onofthesesearchop(ons:

•  Thereceiversorsendersname•  Anynominateddaterange•  Yourownreference•  Thetypeofserviceused•  Thesuburbofpick-upordelivery

SYDNEY|MELBOURNE|BRISBANE|PERTH|ADELAIDE|AUCKLAND

Ourservicesinclude:

DIRECTCOURIERS.COM.AU

Direct Couriers provide our customers access to the latesttechnologies available in the courier market. Theproprietarysystemswehavedevelopedaretriedandtestedyet s(ll flexible enough to meet customers’ individualneeds.

Direct Couriers tracking technology ensures that youhave access to our LIVE monitoring system with theadded benefit of receiving updates regarding theloca(on of your products throughout the en(redeliveryprocess.

• OnlineorPhoneBookings• PickUpConfirma(on• LiveGPSMonitoringonyourPCorSmartphone• DirectCouriersAPPforfastquotesandlivemonitoring• Geo-FencingUpdates:updatessentwithinacertainkm

radiusofdes(na(onloca(on• ProofofDelivery(POD)

Featuresinclude: Featuresinclude:

• Accessibility• MobileSolu(ons• CompleteVisibility• TotalSecurity• BusinessIntegrity• ServiceGuarantee• PeaceofMind!

SYDNEY|MELBOURNE|BRISBANE|PERTH|ADELAIDE|AUCKLAND

SYDNEY|MELBOURNE|BRISBANE|PERTH|ADELAIDE|AUCKLAND

13 16 10www.d i rec tcour ie r s . com.au

AUCKLAND Office F88

300 George Bolt Memorial Drive Auckland Airport NZ 2150

(09) 249 0077 Sales @directcouriers.co.nz

BRISBANE Unit 3

37-39 Qantas Drive Brisbane Airport QLD 4007

(07) 3908 7777 Sales @bris.directcouriers.com.au

SYDNEY / HEAD OFFICE Portside Distribution Centre

Unit A1, 2-8 McPherson Street Banksmeadow NSW 2019

(02) 8437 7777 Sales @directcouriers.com.au

MELBOURNE 103 – 121 Western Avenue

Tullamarine VIC 3043 (03) 9335 7777

Sales @melb.directcouriers.com.au

ADELAIDE 91 Grange Road

Allenby Gardens SA 5009 (08) 8334 1777

Sales @adel.directcouriers.com.au

PERTH 75 McDonald Crescent Bassendean WA 6054

(08) 9208 7777 Sales @perth.directcouriers.com.au

The ISO 9001 cer(fica(on demonstrates our commitment to provide industryleadingcustomerserviceandcon(nuousqualityimprovements.While we’ve always been commijed to quality in our services, this cer(fica(onensures amoreproduc(ve environment in iden(fica(on and resolu(onof qualityissues. Our con(nuous audi(ng and assessments of our quality managementsystemswillensureourcustomersarealwaysattheforefrontofeverythingwedo.

ProudlySponsoringourlocalindustryAssocia(ons

DirectCouriershasbeenattheforefrontoftechnology innova(onwithinthe transporta(on sector for many years. We were one of the first tointroducesignonglasstechnologywithintheindustry,andwithourteamof in house developer, are constantly developing new solu(ons for ourcustomers.Wewerethankfuloftherecogni(onachievedwithtwoofourtechnology solu(ons in the 2015 Australian Supply Chain and Logis(csAssocia(onsannualawardsforInforma(onManagement.

The Direct Couriers Online Dispatch System was developed in-house, specifically forthosecustomersthateitherruntheirownsmallfleetofvehiclesbutrequireaddi(onalad-hoc/regularrunsupport,orthosecompaniesthatwishtoremovetheirownfleetandoutsourcethedeliveryaltogetherbutneedtocontrolthedispatchprocess.Customerswithexis(ngfleetsareprovidedwith theDirectCouriersPDAhardware foreachdriverandaregivenaccess to theOnlineDispatchsystemusingasecure login IDandpassword.Thesystemallowscustomers tobookalldeliveries fromonecentraldispatchpoint foralloca(ontotheircompanydrivers,dedicatedDirectCourierdrivers(HourlyHire)orthegeneralDirectCourierfleet(Ad-hoc).

The Direct Couriers Online Tracking System has been developed and upgraded overmanyyears.Eachupgradeaddsaddi(onalfunc(onalitybasedontheneedsandwantsofourcustomers.Someofthefunc(onalityincludes:

PickupalertNearbyalert(whenthedriveriswithin6kmofdelivery)Proofofdeliveryno(fica(onArrival(mesatpickupordeliveryLiveGPStrackingwithmaporsatelliteviewPhotooftheshipmentdeliveredCustomersInvoicedeliveredwiththePOD.