dreaming of a perfect trainer? - webcourseworks.com › ... › uploads ›...

Dreaming of a Perfect Trainer?

Educating Volunteer and Professional Trainers Elaine Biech

Webinar Objectives

Learners will be able to: State 5 requirements of a master trainer Differentiate: facilitating, presenting, training Describe a professional training presentation Define the perfect preparation process

. . . and what to do when life isn’t perfect List several practice/preparation techniques that

work Name resources for follow-up

© 2016 Elaine Biech

Your Dream Trainer

When you dream of the ideal trainer . . . What describes the trainer? Describe your ideal trainer Enter words in the Question Pane


Master Trainer: What’s It Take?

1. Association Focus 2. Participant Champion 3. Action Orientation 4. Experience Advocate 5. Organized


1. Master Trainer: Association Focus Master Trainer Knows the association vision, mission, goals Knows skills needed now and to meet the future vision Has a continuous process improvement mindset Speaks about training ROI for the association


2. Master Trainer: Participant Champion

“It’s all about the learners” Follows Knowles adult learning principles:

Why do I need to know this content? How will this affect my self-concept? Will my experience be recognized? Will this make my life easier? Do I want or need this? Am I open? Motivated?

Accepts: “I’m NOT the authority in the room!”


3. Master Trainer: Action Orientation

Prepares First time at least 5:1 Every time

Shows up early; stays late Creates a safe and engaging environment Goes the extra mile Is self-aware


4. Master Trainer: Experience Advocate

During the session: Activities (ELAs) 1. Experiencing: Complete a task. 2. Publishing: What happened? 3. Processing: Why did it happen? 4. Generalizing: So what? 5. Applying: Now what?

After the session: Actions Supervisor involvement On-the-job practice Follow up tools


5. Master Trainer: Organized Before the session

Confirms spelling, materials Creates own notes Prepares setting, self, learners

During the session Learns all names Presents orderly and logically Plans for every handout, activity, and prop

After the session Completes paperwork Follows up with learners, supervisors,

Association staff


Master Trainer: What’s It Take?

1. Association Focus 2. Participant Champion 3. Action Orientation 4. Experience Advocate 5. Organized


Facilitating, Presenting, Training

What’s the Difference? Who Cares? Trainers: Learning catalysts so adults learn KSAs Facilitators: Ensure participants are active learners (best trainers) Presenters: Deliver speeches to large groups, one-way

communication Instructors: Educator in academia Teachers: Instruct children, pedagogical


Present Like a Pro A professional trainer does present Poor presentations may get in the way of learning Key is what learners:

Hear See


Professional Training Delivery . . . . . . What’s it Look Like? Sound Like?

Describe a professional trainer’s delivery Enter words in the Question Pane


Professional Facilitator Uses nervous energy appropriately Invites participants’ questions Projects a voice that matches the group Varies pitch and pace Embraces pauses and silence Reduces or eliminates fillers Uses gestures to deliver the message Reads the learners with eye contact Delivers short, interactive presentations Is NEVER behind a podium


How Do You Prepare Trainers? When they are SMEs: Require a dry run Arrange for models Suggest training tips Offer practice tips Share feedback Discuss evaluations Offer train-the-trainer Clarify expectations


Perfect Preparation Process Steps when content is new: 1. In an observe-only mode 2. Co-facilitates about 50% (feedback) 3. Co-facilitates remaining portion (feedback from both

participants and co-trainer) 4. Facilitates all with full-time observer

Result: A proficient facilitator

. . . And when life isn’t perfect?


When Life Isn’t Perfect? Prepare for real life

Create a library of recorded presentations Hold train-the-trainer classes Ensure practice time Encourage many opportunities

In the moment Observe the training delivery Provide feedback

Always Allow maximum prep time


What Questions Do You Have?


Familiar with ADDIE? Complete Instructional Design Process Analyze Design Develop Implement Evaluate

Are you familiar with ADDIE?

Respond to the Poll


ADDIE Should Not Be. . . Only . . . Analyze Design Develop Implement Evaluate

But . . .


ADDIE Should Be. . .

ADDPIE!


ADDIE Should Be. . .

Analyze Design Develop

Prepare Implement Evaluate

ADDPIE


Preparation is Required to Succeed and Be Credible Trainers are 100% in control of the amount of preparation they do:

Environment Participants Themselves

Practice and prepare


Practice & Preparation that Work Allow plenty of private practice time Schedule time in the room with visuals Encourage practicing aloud Practice with colleagues Practice mechanics Practice theatrics Video sessions for self-critique Encourage practice with spouse, kids,

dog!


Where Do I Go From Here? An association—of course! Association of Talent Development (ATD) Website: content, books, workshops International Conference and Expo (ICE)

May 22-25, 2016 Denver, CO Pre-conference sessions

Join local chapter only


Other Options

Hire training consultant Deliver a Train-the-Trainer workshop

Staff on site Members at your conferences

Subscribe to TD Journal (ATD) or Training Magazine Discussions on LinkedIn and Facebook Share these ideas with your trainers Check out the book lists


Books Training and Development for Dummies, Elaine Biech 10 Steps to Successful Training, Elaine Biech Active Training Handbook, Elaine Biech and M. Silberman Real World Training Design, Jenn Labin Telling Ain’t Training, Harold Stolovich and E. Keeps The Art of Great Training Delivery, Jean Barbazette Experience-Driven Leader Development, Cynthia McCauley, DeRue,

Yost, Taylor ASTD’s Ultimate Train the Trainer, Elaine Biech The Gamification of Learning and Instruction, Karl Kapp Designing mLearning, Clark Quinn The Virtual Training Guidebook, Cindy Huggett


Activity Idea Books

100 Favorite Games, Sivasailam “Thiagi” Thiagarajan 101 More Ways to Make Training Active, Elaine Biech 101 Ways to Make Learning Active Beyond the Classroom,

Elaine Biech 90 World-Class Activities by 90 World-Class Trainers,

Elaine Biech Design Your Own Games and Activities, “Thiagi” Jolts!, “Thiagi” Pfeiffer Annuals: Training and Consulting, 40 years’ worth The Book of Road-Tested Activities, Elaine Biech


What Questions Do You Have?


A Resource for You

Access it at: http://ebbweb.com/pdf_handouts/Adult-Learning-Handout.pdf


Dreaming of a Perfect Trainer? Don’t just dream it . . . . . . You can do it Live your dream awake Remember: “The way to get started is to stop dreaming and start doing.” ~Walt Disney


dreaming of a perfect trainer? - webcourseworks.com › ... › uploads ›...

Documents