dr ramon lobato - swinburne university of technology - piracy - friend or foe?

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Piracy: Friend or Foe? Ovum OTT TV Summit 2016 Dr Ramon Lobato Senior research fellow Swinburne Institute for Social Research Swinburne University of Technology, Melbourne [email protected]

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Page 1: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

Piracy: Friend or Foe?

Ovum OTT TV Summit 2016

Dr Ramon Lobato

Senior research fellow

Swinburne Institute for Social Research

Swinburne University of Technology, Melbourne

[email protected]

Page 2: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

Research focus

- Socio-cultural media research:

understanding what audiences do

- Special interest in piracy Understanding piracy in relation to

changing market structures

Cultural contexts & values underpinning behaviour

Approaches

- Tracking technologies and uses

- Legal and policy analysis

- International comparisons

Page 3: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

Research focus

- Socio-cultural media research:

understanding what audiences do

- Special interest in piracy Understanding piracy in relation to

changing market structures

Cultural contexts & values underpinning behaviour

Approaches

- Tracking technologies and uses

- Legal and policy analysis

- International comparisons

Page 4: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

What do we know about digital piracy?

Page 5: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

What do we know about digital piracy?

Analysis of P2P traffic shows trends in relation to particular content.

Examples: TorrentFreak data

Page 6: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

What do we know about digital piracy?

Focus groups and surveys measure attitudes and behaviours.

Examples: CCA/IPAF, Dept of Comms, MPAA, Essential, IPSOS, etc

Page 7: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

What do we know about digital piracy?

Economic modelling produces estimates of industry losses.

Examples: MPAA, ACIG, BSA, etc.

Page 8: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

How relevant is all this data to OTT TV?

Not entirely relevant, because:

1) Piracy is not a ‘thing’; it is a market effect.

2) Piracy metrics don’t help us to understand

willingness to pay or revenue foregone.

3) Streaming markets have specific

characteristics that we need to consider.

Page 9: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

Let’s look at the issue differently,

starting with the audience

Page 10: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

1: Audiences are diversely motivated

CATALOG DEPTH

DIVERSITY

QUALITY

TIMELINESSCO

NT

EN

T-R

ELA

TE

D

RELIABILITY

CONVENIENCE

LATENCY/GLITCHES

INTERACTIVITY

UX

PRICE

VALUE

REPUTATION

PAYM’T MODEL

EC

ON

OM

ICS

OC

IO-C

ULT

UR

ALBRAND POWER

SOCIAL NORMS

TECH-SAVVINESS

CONNECTIVITY

Page 11: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

2: The streaming market is complex;

formal + informal services coexist

Page 12: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

3: There are multiple kinds of piracy

with diverse economic effects

Substitution effect for TVOD,

but not SVOD and AVOD

A la carte

D/L piracy

Substitution effect for SVOD,

TVOD (sometimes) and AVOD

Pirate

streaming

Revenue dispersal,

not substitution

Parallel

importation

Page 13: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

Usability and convenience factors

BIT TORRENT

- 15 years old

- Diverse content

- Trackers

moderately

blockable

- Often used w/ VPN

- Usability: medium

ILLEGAL

STREAMING SITES

- Ephemeral but

plentiful

- General and niche

sites

- On-demand or live

(for sports)

- Usability: easy

POPCORN TIME

- P2P backend,

Netflix-like client

- Mostly US

movies and TV

- Close to OTTTV

experience

- Usability: easy

PROXIES,

VPNs

- Location tools

(+ anon)

- Parallel-

importing, not

piracy

- Usability:

medium

Page 14: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

BIT TORRENT

- 15 years old

- Diverse content

- Trackers

moderately

blockable

- Often used w/ VPN

- Usability: medium

ILLEGAL

STREAMING SITES

- Ephemeral but

plentiful

- General and niche

sites

- On-demand or live

(for sports)

- Usability: easy

(but higher risk)

POPCORN TIME

- P2P backend,

Netflix-like client

- Mostly US

movies and TV

- Close to OTTTV

experience

- Usability: easy

PROXIES,

VPNs

- Location tools

(+ anon)

- Parallel-

importing, not

piracy

- Usability:

medium

Usability and convenience factors

Page 15: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

Usability and convenience factors

BIT TORRENT

- 15 years old

- Diverse content

- Trackers

moderately

blockable

- Often used w/ VPN

- Usability: medium

ILLEGAL

STREAMING SITES

- Ephemeral but

plentiful

- General and niche

sites

- On-demand or live

(for sports)

- Usability: easy

(but higher risk)

POPCORN TIME

- P2P backend,

Netflix-like client

- Mostly US

movies and TV

- Close to OTTTV

experience

- Usability: easy

PROXIES,

VPNs

- Location tools

(+ anon)

- Parallel-

importing, not

piracy

- Usability:

medium

Page 16: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

BIT TORRENT

- 15 years old

- Diverse content

- Trackers

moderately

blockable

- Often used w/ VPN

- Usability: medium

ILLEGAL

STREAMING SITES

- Ephemeral but

plentiful

- General and niche

sites

- On-demand or live

(for sports)

- Usability: easy

POPCORN TIME

- P2P backend,

Netflix-like client

- Mostly US

movies and TV

- Close to OTTTV

experience

- Usability: easy

PROXIES,

VPNs

- Location tools

(+ anon)

- Parallel-

importing, not

piracy

- Usability:

medium

Usability and convenience factors

Page 17: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

Usability and convenience factors

BIT TORRENT

- 15 years old

- Diverse content

- Trackers

moderately

blockable

- Often used w/ VPN

- Usability: medium

ILLEGAL

STREAMING SITES

- Ephemeral but

plentiful

- General and niche

sites

- On-demand or live

(for sports)

- Usability: easy

(but higher risk)

POPCORN TIME

- P2P backend,

Netflix-like client

- Mostly US

movies and TV

- Close to OTTTV

experience

- Usability: easy

PROXIES,

VPNs

- Location tools

(+ anon)

- Parallel-

importing, not

piracy

- Usability:

medium

Page 18: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

From software to hardware

Page 19: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

But let’s not forget the convenience factor

Page 20: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

CATALOG DEPTH

DIVERSITY

QUALITY

TIMELINESSCO

NT

EN

T-R

ELA

TE

D

RELIABILITY

CONVENIENCE

LATENCY/GLITCHES

INTERACTIVITY

UX

PRICE

VALUE

REPUTATION

PAYM’T MODEL

EC

ON

OM

ICS

OC

IO-C

ULT

UR

ALBRAND POWER

SOCIAL NORMS

TECH-SAVVINESS

CONNECTIVITY

But let’s not forget the convenience factor

Page 21: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

But let’s not forget the convenience factor

SERVICE NUMBER + TYPE OF USER ACTIONS REQUIRED

3 Open URL/app, select content, play

NETFLIX USA +

DNS/VPN

11+Register & pay x2, install & open client/change

DNS settings, open URL/app, select content,

play

STREAMER BOX

20+Buy box, watch online tutorials, (download and

install player), change settings, find & install

repo, install addon, select content, play

Page 22: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

In conclusion, 3 strategic questions

(and reasons to be optimistic)

• What is the relative exposure of OTT TV

to piracy?

• What’s the relationship between piracy

and paid consumption?

• Where is the value – for companies and

for consumers?

Page 23: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

In conclusion, 3 strategic questions

(and reasons to be optimistic)

• What is the relative exposure of OTT TV

to piracy? → value-add of curation, serendipity, etc

• What’s the relationship between piracy

and paid consumption?

• Where is the value – for companies and

for consumers?

Page 24: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

In conclusion, 3 strategic questions

(and reasons to be optimistic)

• What is the relative exposure of OTT TV

to piracy? → value-add of curation, serendipity, etc

• What’s the relationship between piracy

and paid consumption? → may co-exist

• Where is the value – for companies and

for consumers?

Page 25: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

In conclusion, 3 strategic questions

(and reasons to be optimistic)

• What is the relative exposure of OTT TV

to piracy? → value-add of curation, serendipity, etc

• What’s the relationship between piracy

and paid consumption? → may co-exist

• Where is the value – for companies and

for consumers? → focus on what piracy cannot

provide

Page 26: Dr Ramon Lobato - Swinburne University of Technology - Piracy - Friend or Foe?

Thank you

Queries, comments,

feedback welcome:

[email protected]