Inclusive Growth (CSR) and Diversity ManagementDr. Joy Deshmukh Ranadive Global Head, CSR Click to edit Master subtitle style Tata Consultancy Services February 15, 2011

PRESENTATION

Tata Heritage - Beyond Business

Group Passionate commitment to developing the communities in which we operate: 66% Equity of Tata Sons in Public Trusts

Activities

Endowments for National Institutions Indian Institute of Science Tata Institute of Social Sciences Tata Memorial Hospital Tata Institute of Fundamental

In a free enterprise, the community is not just another stakeholder in the business, but is in fact the very purpose of its existence Jamsetji Tata, Founder

Development assistance Foreign scholarships -

Research National Center for Performing Arts

science/engineering FY 09 contribution to social welfare Rs. 313 cr./$68.2 m Annual Spend ~$35MM Social Welfare Expenditure budgeted before P&L Commitment to Community in company Articles of Association Active Volunteering Program with Over 15,000 volunteers

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PRESENTATION

Corporate Facts TCS was established in 1968 FY 2010 revenue of USD6.34 billion (up from USD 6.01 billion in FY 2009)

TCS Revenues in USD Millions

Over 1,63,995* employees 1st Company in the world tobe assessed at Level 5 for integrated enterprise-wide CMMI and PCMM in 42 countries

Global Presence - 141 offices First and Largest Software R&D

centre in India Software exporter in India* All Figures as of March 31

* Excluding Subsidiaries, 1,86,914 Associates inclusive of subsidiaries

As on 31st December 2010

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PRESENTATION

TCS Global

Europe 22 2 N. America 18 4 UK & Ireland 11 1 India MEA IberoAmeri ca 12 10 7 3 53 81 APAC 18 6

141 Offices in 42 countries 107 Solution Centres in 20 countries

Sales Office Solution Centres

As on 31st December 2010

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PRESENTATION

TCS CSR Theme: Impact through EmpowermentEmpowerment Enabling communities and people to take a lead in their own lives and improve their well being

Process of empowerment

Consolidating the future today so that certainty can be experienced

Experience Certainty

Strengthening human capital through education, training and information on skills, health etc. Minimizing risk to human capital through education on health, financial management, understanding environment conservation, etc. All above through IT enabled modules 5- 5

PRESENTATION

CSR@TCS Impact Through EmpowermentCore Competencies: IT based solutions for development issues Spe cial Foc us on Chil dren , Yout h and Wo men Support and Sponsorship

Mode

Themes

Education

Health

Environment

C o m p a n y C D o ri m v p e a n n P y r E o n g c r o a u m

Adult Literacy Program, InsighT, English Speaking

Diabetes , Cancer , Child Nutrition, Centre for Child Health (SRCC), Smile Train (cleft palate), Webhealthcentre.com Remote diagnosis

TCS Global Programme on Responsible Corporate Citizenship

Ecology Club, Beach and Park Club Red (HIV/AIDS School projects Clean Ups awareness) e.g. Hope School, China Adoption of villages Advanced Computer Training Walkathons in support of Program for the visually health causes in USA and UK impaired, Mumbai

Affirmative Action: Work with SC and ST communities with a focus on Employability, Education, Entrepreneurship and Employment Non-voice BPO Employability training for rural youth

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PRESENTATION

Affirmative Action Programme

4E FrameworkImprove Employability Employment

Strategy

By providing soft skills, foreign language and computer training across various geographical locations By recruiting trained individuals into TCS for rural based projects through vendors

Education By providing financial aid to AA employees and educational institutions, in cash & kind By promoting entrepreneurs through Rural BPO, rural based projects and sponsorship initiatives

Entrepreneurship

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PRESENTATION

Affirmative Action Programmes Projected NumbersProjectImprove Employability of rural and SC/ST youth 4 weeks

AspectBasic English Communication, Computer and Soft Skills Training 4 Weeks Locations Impacted Foreign Language and Computer Training

2010-11 2011-12 2013-143400 7000 17500

12 Korlai 500

25 2 2300

50 4 5000

Employment of SC/ST youth Recruitment to TCS based on 4 Weeks English Communication, and rural youthComputer and Soft Skills Training and 4 Weeks ILP Rural Based Projects through Vendors

800 4 100

1500 10 500

Promoting industry specific Education

BPO Oriented Web Based Course through tie up with universities Financial aid to needy AA employees to pursue Post Graduation Computers to Educational Institutions

50

150

500

Fostering Entrepreneurship

Multi pronged approach to uplift target AA/rural population Rural BPO 2 8 through income generating initiativesEntrepreneurs for Rural 8 8- Based Projects 3PRESENTATION

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Affirmative Action Programmes Current numbers

TotalCommunication and soft skills training Provisional employment offer Candidates who have joined TCS

Male

Female

SC/ST(of the total)

1925 375 239

938 171 95

987 204 144

1233 166 84

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PRESENTATION

Truly Global Workforce

Total No. of associates 1,63,995* Non Indian nationals comprise 6.8% of our workforce in Q3 11 Employees from across 90 nationalities 30.5% of our workforce comprises women 61% of our associates have more than 3 years of work experience

* Excluding Subsidiaries, 1,86,914 Associates inclusive of subsidiaries

As on 31st December 2010

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PRESENTATION

Team TCS - People ProfileTotal no. of Associates - 1,63,995*

Qualification of Associates

Attrition rate for the Last Twelve Months (LTM) was 14.4% Utilization was 83.8% (excluding trainees) and 77.1% (including trainees)

* Excluding Subsidiaries, 1,86,914 Associates inclusive of subsidiaries

As on 31st December 2010

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PRESENTATION

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PRESENTATION

Corporate Sustainability (COMMUNITY & ENVIRONMENT): FY 2009-10TCS - India Education Enabling Health Environmental Societies Economic Awareness Sustainability through Core Empowerment Competency (IT) Others

Beneficiaries

Children from Children, External Rural/Urban Women, communities communities Support Staff 36302 5966 4370 1416 18140 3116

External communities

Rural women, External differently community abled persons 2012 396 16904 3654 5853 Others 216

Beneficiaries reached Volunteers involved

879 177

Total Volunteering TCS - Other geographies 20514 2035 6748 552 Hours & Canada, UK & I, (US Environmental Education Health Awareness Emerging Markets, Sustainability Senior Management APAC 253 21 935 18 and Europe) Attended Children from less privileged subtitle style communities 220+ 329 17249* 833 Children/ Women from less privileged communities 125+ 965

1341 Economic Empowerment 99

Beneficiaries

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Community

Differently abled persons

External community 60+ 1063 40441 1081 1542

Beneficiaries reached Total no. of Volunteers Volunteers Involved Involved Total Volunteering Hours Total no. of Beneficiaries reached

Not Applicable** Not Applicable**

150 17 Total Volunteering Hours 1291 176 17 * It is possible Senior management Attended (Senior more than one TCSthat some associates may have participated in Consultant and 79012 Above) Maitree Event/Initiative.

** The beneficiaries count is not known since the volunteering was done for events PRESENTATION

Thank You

Visit us at www.tcs.com joy.d@tcs.com