DR – BLUE CONSULTANCY

1

Knowledge Based Asset Management for WaveRiders

Banu Unal Doganay TorenEthan Lin Lavinia YangRoy Du Umar Mohammad

D BR L EU

Table of Contents

Our Mission Tasks we need to achieve Using KBAM as the foundation IT support and Internal approach for KBAM Summary Q&A

Mission of WaveRiders

Cost Reduction Market Expansion Inventory Reduction Creating Sustainable Business

What should we do? Asset Utilization to support policy and strategy Optimisation of Material Inventories Optimising consumption of utilities Reducing and recycling waste Reducing adverse impact of products and services

Managing Maintenance and utilization of assets to improve total asset life cycle performance

Measuring and Managing adverse effects of the organization’s assets on the community and employees (health and safety)

(BQF. 2002: 72-73)

What is the Solution?

Knowledge-Based Asset Managemen

t

?Mission of WaveRiders

EFQM Standard

Knowledge Managemen

t

Asset Managemen

t

Why KBAM? Maximum Utilization of Infrastructure Gain & Retain Market Share Attract more Ethical Investment Cost Reduction Improve Productivity Enhance Employees’ Knowledge Achieve Sustainable Business

How can we start?

Ref.: http://www/2.warwick.ac.uk/fac/sci/wmg/ftmsc/content_store/kbam/sessions/asset_management/facilitiesmanagement

Asset Management Process

6. Maintaining and operating support infrastructure

1. Identifying Business / EFQM Requirements

3. Alignment

2. Developing Policy and Strategy

4. Developing and Integrating Business Support

5. Implementation of support infrastructure and Capability

EuroFM Research Monograph (2008) Facilities Management Processes. EuroFM Publication.

Facility Management

6. Monitoring the facilities

1. EFQM 4c

3. Understanding the resources cost, space optimization, business continuity

2. Optimizing the resource utilization, System thinking

4. Outsourcing of waste disposal and canteen and cleaning services, Resource planning system, knowledge management system5. Training and monitoring of people using facilities

Environmental Management

6. Control ,Improve, Research & Help; Contributing to common effort

1. EFQM 4c

3. Establishing green culture

2. Green organization

4. Knowledge Management , ISO 14001, Environment review, Waste management, Environment management & Life cycle assessment (ISO14040:2006)

5. Monitoring facilities and operations, Advising customers, and Convincing suppliers & contractors

Knowledge Management

6. Controlling and Monitoring

1. Identifying Business / EFQM Requirements

3. Improving communication, cooperation and information integration

2. Building well functioned KM system

4. Implementing KM software 5. Monitoring the people and conducting training program

KM Solution Software

Self-Learning

Workflow Management

Multi-Language Data Management

Customer Service Integration

Cataloging / Categorization

How to achieve KBAM TEAM

Representatives from respective departments

Leader

KBAM TEAM Representatives from respective departments Organising daily meeting & weekly sharing Software implementation (incl. Training &

Teaching) Creating knowledge sharing mental model Creating platforms & environment for

knowledge sharing

Strategic Plan

Cost and Return Total Cost for KBAM = £30,000*

W.R. Training Program KM Software (Cognizant)

Maintenance Training programLicense

W.R. Net Profit (2009): £330,000 Estimated Return: within 7 months

Summary Implementation Schedule 25 working

days Return on Investment within 7mths Green Company Creative & Innovative Work Force Sustainable Business Life Long Benefits

Thank you for your kind attention!

References

Diagram of Facilities Management http://www2.warwick.ac.uk/fac/sci/wmg/ftmsc/content_store/kbam/sessions/asset_management/facilitiesmanagement/

BQF. (2002). The Model in Practice 2: Using the EFQM Excellence Model to Deliver Continuous Improvement,

EuroFM Research Monograph (2008) Facilities Management Processes. EuroFM Publication

Welford, Richard, Gouldson, Andrew (1993) Environmental Management and Business Strategy. London, Pitman Publishing. pp 12-13

Whitelaw, L. (1997) ISO 14001 Environmental Systems Handbook. Oxford, Butterworth - Heinemann Ltd. pp 10

Wever, G. (1996) Strategic Environmental Management-Using TQEM and ISO 14000 for Competitive Advantage. NY,USA, John Wiley&Sonsie