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DR – BLUE CONSULTANCY
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Knowledge Based Asset Management for WaveRiders
Banu Unal Doganay TorenEthan Lin Lavinia YangRoy Du Umar Mohammad
D BR L EU
Table of Contents
Our Mission Tasks we need to achieve Using KBAM as the foundation IT support and Internal approach for KBAM Summary Q&A
Mission of WaveRiders
Cost Reduction Market Expansion Inventory Reduction Creating Sustainable Business
What should we do? Asset Utilization to support policy and strategy Optimisation of Material Inventories Optimising consumption of utilities Reducing and recycling waste Reducing adverse impact of products and services
Managing Maintenance and utilization of assets to improve total asset life cycle performance
Measuring and Managing adverse effects of the organization’s assets on the community and employees (health and safety)
(BQF. 2002: 72-73)
What is the Solution?
Knowledge-Based Asset Managemen
t
?Mission of WaveRiders
EFQM Standard
Knowledge Managemen
t
Asset Managemen
t
Why KBAM? Maximum Utilization of Infrastructure Gain & Retain Market Share Attract more Ethical Investment Cost Reduction Improve Productivity Enhance Employees’ Knowledge Achieve Sustainable Business
How can we start?
Ref.: http://www/2.warwick.ac.uk/fac/sci/wmg/ftmsc/content_store/kbam/sessions/asset_management/facilitiesmanagement
Asset Management Process
6. Maintaining and operating support infrastructure
1. Identifying Business / EFQM Requirements
3. Alignment
2. Developing Policy and Strategy
4. Developing and Integrating Business Support
5. Implementation of support infrastructure and Capability
EuroFM Research Monograph (2008) Facilities Management Processes. EuroFM Publication.
Facility Management
6. Monitoring the facilities
1. EFQM 4c
3. Understanding the resources cost, space optimization, business continuity
2. Optimizing the resource utilization, System thinking
4. Outsourcing of waste disposal and canteen and cleaning services, Resource planning system, knowledge management system5. Training and monitoring of people using facilities
Environmental Management
6. Control ,Improve, Research & Help; Contributing to common effort
1. EFQM 4c
3. Establishing green culture
2. Green organization
4. Knowledge Management , ISO 14001, Environment review, Waste management, Environment management & Life cycle assessment (ISO14040:2006)
5. Monitoring facilities and operations, Advising customers, and Convincing suppliers & contractors
Knowledge Management
6. Controlling and Monitoring
1. Identifying Business / EFQM Requirements
3. Improving communication, cooperation and information integration
2. Building well functioned KM system
4. Implementing KM software 5. Monitoring the people and conducting training program
KM Solution Software
Self-Learning
Workflow Management
Multi-Language Data Management
Customer Service Integration
Cataloging / Categorization
How to achieve KBAM TEAM
Representatives from respective departments
Leader
KBAM TEAM Representatives from respective departments Organising daily meeting & weekly sharing Software implementation (incl. Training &
Teaching) Creating knowledge sharing mental model Creating platforms & environment for
knowledge sharing
Strategic Plan
Cost and Return Total Cost for KBAM = £30,000*
W.R. Training Program KM Software (Cognizant)
Maintenance Training programLicense
W.R. Net Profit (2009): £330,000 Estimated Return: within 7 months
Summary Implementation Schedule 25 working
days Return on Investment within 7mths Green Company Creative & Innovative Work Force Sustainable Business Life Long Benefits
Thank you for your kind attention!
References
Diagram of Facilities Management http://www2.warwick.ac.uk/fac/sci/wmg/ftmsc/content_store/kbam/sessions/asset_management/facilitiesmanagement/
BQF. (2002). The Model in Practice 2: Using the EFQM Excellence Model to Deliver Continuous Improvement,
EuroFM Research Monograph (2008) Facilities Management Processes. EuroFM Publication
Welford, Richard, Gouldson, Andrew (1993) Environmental Management and Business Strategy. London, Pitman Publishing. pp 12-13
Whitelaw, L. (1997) ISO 14001 Environmental Systems Handbook. Oxford, Butterworth - Heinemann Ltd. pp 10
Wever, G. (1996) Strategic Environmental Management-Using TQEM and ISO 14000 for Competitive Advantage. NY,USA, John Wiley&Sonsie