downtown project - tony hsieh

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Downtown Las Vegas Project - Tony Hsieh

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Page 1: Downtown Project - Tony Hsieh

Downtown Project

CollisionsCommunityCo-Learning

Page 2: Downtown Project - Tony Hsieh

Slide 2

Zappos.com

http://media.glassdoor.com/m/7b/2c/00/f6/entrance-to-the-zappos-com-headquarter-office-in-henderson-nv-photo-by.jpg

Page 3: Downtown Project - Tony Hsieh

Slide 3

Las Vegas City Hall

http://brandonwiegand.com/wp-content/uploads/2010/11/Zappos-City-Hall.jpg

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Slide 4

Nike

http://standardatl.com/home/wp-content/uploads/2010/07/Nike_Campus_Tour_01.jpg

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Slide 5

Google

http://static.panoramio.com/photos/original/400729.jpg

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Slide 6

Apple

http://www.techzek.com/wp-content/uploads/2011/09/apple_campus-1.jpg

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Slide 7

Doggy Day Care

http://www.adogsdayout.com/Pix_Overhead_View_ADDO_7-31-08.JPG

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Slide 8

NYU Campus

http://www.adogsdayout.com/Pix_Overhead_View_ADDO_7-31-08.JPG

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Slide 9

Downtown Vegas - Fremont East

http://www.eatinglv.com/wordpress/wp-content/gallery/odettedowntown/chinatown-038-large.jpg

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Slide 10

Downtown Vegas - Fremont East

http://www.lucyvegas.com/sites/default/files/griffin5.jpg

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Slide 11

Downtown Vegas - Fremont East

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Slide 12

Downtown Vegas - Fremont East

http://roadjournals.viamagazine.com/wp-content/uploads/2011/05/The-Beat-Coffeehouse.jpg

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Slide 13

DOWNTOWN PROJECT - $350M

$ 50M – Small businesses

$ 50M – Tech Startups

$ 50M – Education, Arts, Culture

$200M – Real Estate

Page 14: Downtown Project - Tony Hsieh

Slide 14

DOWNTOWN PROJECT GOALS

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Slide 15

DOWNTOWN PROJECT GOALS

Live/Work/Play – Walking Distance

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Slide 16

DOWNTOWN PROJECT GOALS

Live/Work/Play – Walking Distance

The Most Community-Focused Large City in the World

Page 17: Downtown Project - Tony Hsieh

Slide 17

DOWNTOWN PROJECT GOALS

Live/Work/Play – Walking Distance

The Most Community-Focused Large City in the World

The Co-Learning and Co-working Capital of the World

Page 18: Downtown Project - Tony Hsieh

Slide 18

ROI vs. ROC

Instead of maximizing short-term ROI (Return On Investment)…

Page 19: Downtown Project - Tony Hsieh

Slide 19

ROI vs. ROC

Instead of maximizing short-term ROI (Return On Investment)…

We focus on maximizing long-term ROC

Page 20: Downtown Project - Tony Hsieh

Slide 20

ROI vs. ROC

Instead of maximizing short-term ROI (Return On Investment)…

We focus on maximizing long-term ROC (Return On Community)

Page 21: Downtown Project - Tony Hsieh

Slide 21

ROI vs. ROC and ROL

Instead of maximizing short-term ROI (Return On Investment)…

We focus on maximizing long-term ROC (Return On Community)and institutionalizing ROL

Page 22: Downtown Project - Tony Hsieh

Slide 22

ROI vs. ROC and ROL

Instead of maximizing short-term ROI (Return On Investment)…

We focus on maximizing long-term ROC (Return On Community)and institutionalizing ROL(Return On Luck) – Accelerating Serendipity

Page 23: Downtown Project - Tony Hsieh

Slide 23

THE BIG BET

Accelerating Collisions, Community, and Co-Learning

Page 24: Downtown Project - Tony Hsieh

Slide 24

THE BIG BET

Accelerating Collisions, Community, and Co-Learning

…will lead to…

Happiness, Luckiness,Innovation, and Productivity

Page 25: Downtown Project - Tony Hsieh

Slide 25

DOWNTOWN PROJECT - $350M

$ 50M – Small businesses

$ 50M – Tech Startups

$ 50M – Education, Arts, Culture

$200M – Real Estate

Page 26: Downtown Project - Tony Hsieh

Slide 26

$50M – Small Businesses

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Slide 27

$50M – Small Businesses

Criteria

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Slide 28

$50M – Small Businesses

Criteria Owner Operated - Passionate

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Slide 29

$50M – Small Businesses

Criteria Owner Operated - Passionate Helps Build Community

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Slide 30

$50M – Small Businesses

Criteria Owner Operated - Passionate Helps Build Community Execution Ability

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Slide 31

$50M – Small Businesses

Criteria Owner Operated - Passionate Helps Build Community Execution Ability Sustainable

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Slide 32

$50M – Small Businesses

Criteria Owner Operated - Passionate Helps Build Community Execution Ability Sustainable Unique or First or Best at

Something

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Slide 33

$50M – Small Businesses

Criteria Owner Operated - Passionate Helps Build Community Execution Ability Sustainable Unique or First or Best at

Something Story-worthy

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Slide 34

Natalie

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Slide 35

Natalie

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Slide 36

Natalie

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Slide 37

Natalie

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Slide 38

Natalie

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Slide 39

Natalie

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Slide 40

Check Cashing

http://www.vegaschatter.com/files/100501/checks_cashed..jpg

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Slide 41

Check Cashing

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Slide 42

Sarah

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Slide 43

Sarah

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Slide 44

Sarah

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Slide 45

Shipping Containers

http://images03.olx.com/ui/8/84/18/1280992807_108377618_4-cargo-containers-40ft-20-ft-For-Sale.jpg

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Slide 46

Shipping Containers

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Slide 47

Shipping Container Park

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Slide 48

Shipping Container Park

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Slide 49

Shipping Container Park

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Slide 50

Shipping Container Park

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Slide 51

Bike Sharing

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Slide 52

$50M – Tech Startups

http://img-s.foursquare.com/pix/EN1ZIL0JC5HTCZYD0PW41SWQYJHURTD204ZFZYBFGPM3F5JS.jpg

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Slide 53

$50M – Tech Startups

http://timenerdworld.files.wordpress.com/2011/12/romotivefinal.jpg?w=576

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Slide 54

The City as a Startup

http://bostinno.com/wp-content/uploads/2011/10/startup-sign.png

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Slide 55

$50M – Startups

http://www.shebytes.com/wp-content/uploads/2011/12/venture-for-america-12-12-11.jpg

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Slide 56

$50M – Education, Arts, Culture

http://blogs.middlebury.edu/internship/files/2011/01/teach4America1.jpg

Page 57: Downtown Project - Tony Hsieh

Slide 57

$50M – Education, Arts, Culture

http://blogs.middlebury.edu/internship/files/2011/01/teach4America1.jpg

Page 58: Downtown Project - Tony Hsieh

Slide 58

$50M – Education, Arts, Culture

http://blogs.middlebury.edu/internship/files/2011/01/teach4America1.jpg

Page 59: Downtown Project - Tony Hsieh

Slide 59

$50M – Education, Arts, Culture

http://blogs.middlebury.edu/internship/files/2011/01/teach4America1.jpg

Page 60: Downtown Project - Tony Hsieh

Slide 60

$50M – Education, Arts, Culture

http://www.vegasnews.com/wp-content/uploads/3_2_12_burn_vegas_kabik-131-9-588.jpg

Page 61: Downtown Project - Tony Hsieh

Slide 61

$50M – Education, Arts, Culture

http://mikerossart.net/images/mikeross_enter.jpg

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Slide 62

$50M – Education, Arts, Culture

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Slide 63

Page 64: Downtown Project - Tony Hsieh

Slide 64

Page 65: Downtown Project - Tony Hsieh

Slide 65

$200M – Real Estate

http://ecx.images-amazon.com/images/I/510Ph%2BqMw-L.jpg

Page 66: Downtown Project - Tony Hsieh

Slide 66

WHEN CITIES DOUBLE IN SIZE…

Productivity and innovation per resident increases by 15%

(But not true for companies)

Accelerate serendipity -> Accelerate learning -> Accelerate productivity and innovation

Page 67: Downtown Project - Tony Hsieh

Slide 67

3 INGREDIENTS FOR SERENDIPITY

1. Residential density of 100 residents/acre

2. Street-level activity for residents to collide

3. Culture of openness, collaboration, creativity, and optimism

Page 68: Downtown Project - Tony Hsieh

Slide 68

HOW TO ACCELERATE LEARNING & INNOVATION

Maximize serendipitous interactions

Density in the office

Density in the city

Collisions vs. convenience

Page 69: Downtown Project - Tony Hsieh

Slide 69

Las Vegas City Hall

http://brandonwiegand.com/wp-content/uploads/2010/11/Zappos-City-Hall.jpg

Page 70: Downtown Project - Tony Hsieh

Slide 70

DIFFERENT GROUPS COLLIDING

1. 2000 Zappos employees2. 1000 Teach For America corp members

and alumni3. Tech Startup Community4. Small Business Community5. Art and Music Communities6. Other Passion Communities7. Local Residents

Page 71: Downtown Project - Tony Hsieh

Slide 71

LEARNING FROM ZAPPOS & COWORKING…

Culture is to a Company

Page 72: Downtown Project - Tony Hsieh

Slide 72

LEARNING FROM ZAPPOS & COWORKING…

Culture is to a Companyas

Community is to a City

Page 73: Downtown Project - Tony Hsieh

Slide 73

LEARNING FROM ZAPPOS & COWORKING…

Culture is to a Companyas

Community is to a CityValues

InnovationSerendipity

ParticipationUpward Mobility

Attracting Startups and the Creative Class

Page 74: Downtown Project - Tony Hsieh

Slide 74

Our Secret Weapon

http://static3.vipasuite.com/resources/dyn/images/459355w783h429s185b/_fn/ogden-3.jpg

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Slide 75

LEARNING FROM TED, SUMMIT SERIES, SXSW, BIF…

Curated ContentSerendipity

LearningConnectionsCommunity

Page 76: Downtown Project - Tony Hsieh

Slide 76

Downtown Vegas Every Day

Curated ContentSerendipity

LearningConnectionsCommunity

Page 77: Downtown Project - Tony Hsieh

Slide 77

Fremont St. & Las Vegas Blvd.

Page 78: Downtown Project - Tony Hsieh

Slide 78

Fremont St. & Las Vegas Blvd.

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Slide 79

Fremont St. & Las Vegas Blvd.

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Slide 80

Fremont St. & Las Vegas Blvd.

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Slide 81

Fremont St. & Las Vegas Blvd.

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Slide 82

Fremont St. & Las Vegas Blvd.

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Slide 83

Fremont St. & Las Vegas Blvd.

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Slide 84

Fremont St. & Las Vegas Blvd.

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Slide 85

Fremont St. & Las Vegas Blvd.

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Slide 86

Fremont St. & Las Vegas Blvd.

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Slide 87

Downtown Vegas Monthly Cadence

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Slide 88

Downtown Vegas Monthly Cadence

Week 1 – First Friday Week

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Slide 89

Downtown Vegas Monthly Cadence

Week 1 – First Friday WeekWeek 2 – Tech Week

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Slide 90

Downtown Vegas Monthly Cadence

Week 1 – First Friday WeekWeek 2 – Tech Week

Week 3 – Fashion Week

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Slide 91

Downtown Vegas Monthly Cadence

Week 1 – First Friday WeekWeek 2 – Tech Week

Week 3 – Fashion WeekWeek 4 – Catalyst Week

Page 92: Downtown Project - Tony Hsieh

Slide 92

Fashion Incubator – Stitch Factory

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Slide 93

Fashion Incubator – Stitch Factory

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Slide 94

Return On Collisions (ROC)

What is the value of a resident that is out and about in the community?

Page 95: Downtown Project - Tony Hsieh

Slide 95

Return On Collisions (ROC)

What is the value of a resident that is out and about in the community?

3-4 hours/day

Page 96: Downtown Project - Tony Hsieh

Slide 96

Return On Collisions (ROC)

What is the value of a resident that is out and about in the community?

3-4 hours/dayx 7 days/week

Page 97: Downtown Project - Tony Hsieh

Slide 97

Return On Collisions (ROC)

What is the value of a resident that is out and about in the community?

3-4 hours/dayx 7 days/week

x 40 weeks/year

Page 98: Downtown Project - Tony Hsieh

Slide 98

Return On Collisions (ROC)

What is the value of a resident that is out and about in the community?

3-4 hours/dayx 7 days/week

x 40 weeks/year= 1000 “collisionable” hours/year

Page 99: Downtown Project - Tony Hsieh

Slide 99

Jake – Flint and Tinder

http://images.fastcompany.com/upload/inline-Made-In-The-USA-Flint-And-Tinder-Undies-And-You-Will-Love-It-b.jpg

Page 100: Downtown Project - Tony Hsieh

Slide 100

Jake – Flint and Tinder

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Slide 101

Return On Collisions (ROC)

What is the value of a purposeful visitor that contributes to community?

Page 102: Downtown Project - Tony Hsieh

Slide 102

Return On Collisions (ROC)

What is the value of a purposeful visitor that contributes to community?

12 hours/day

Page 103: Downtown Project - Tony Hsieh

Slide 103

Return On Collisions (ROC)

What is the value of a purposeful visitor that contributes to community?

12 hours/dayx 7 days/week

Page 104: Downtown Project - Tony Hsieh

Slide 104

Return On Collisions (ROC)

What is the value of a purposeful visitor that contributes to community?

12 hours/dayx 7 days/week

x 12 weeks/year

Page 105: Downtown Project - Tony Hsieh

Slide 105

Return On Collisions (ROC)

What is the value of a purposeful visitor that contributes to community?

12 hours/dayx 7 days/week

x 12 weeks/year= 1000 “collisionable” hours/year

Page 106: Downtown Project - Tony Hsieh

Slide 106

Return On Collisions (ROC)

“Subscribe” toDowntown Vegas

Page 107: Downtown Project - Tony Hsieh

Slide 107

Return On Collisions (ROC)

1. 100 residents per acre

2. Street-level activity for residents to collide

3. Culture of openness, collaboration, creativity, and optimism

Page 108: Downtown Project - Tony Hsieh

Slide 108

Return On Collisions (ROC)

1. 100 residents per acre

Page 109: Downtown Project - Tony Hsieh

Slide 109

Return On Collisions (ROC)

1. 100,000

Page 110: Downtown Project - Tony Hsieh

Slide 110

Return On Collisions (ROC)

1. 100,000 “collisionable”

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Slide 111

Return On Collisions (ROC)

1. 100,000 “collisionable” community

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Slide 112

Return On Collisions (ROC)

1. 100,000 “collisionable” community hours

Page 113: Downtown Project - Tony Hsieh

Slide 113

Return On Collisions (ROC)

1. 100,000 “collisionable” community hours per

Page 114: Downtown Project - Tony Hsieh

Slide 114

Return On Collisions (ROC)

1. 100,000 “collisionable” community hours per acre

Page 115: Downtown Project - Tony Hsieh

Slide 115

Return On Collisions (ROC)

1. 100,000 “collisionable” community hours per acre per

Page 116: Downtown Project - Tony Hsieh

Slide 116

Return On Collisions (ROC)

1. 100,000 “collisionable” community hours per acre per year

Page 117: Downtown Project - Tony Hsieh

Slide 117

Return On Collisions (ROC)

1. 100,000 “collisionable” community hours per acre per year

2.3 collisionable hours per square foot

per year

Page 118: Downtown Project - Tony Hsieh

Slide 118

OUR BIG BET… 3 Guiding Principles

Accelerate:1.Collisions2.Community3.Co-Learning

And everything else will fall into place…(productivity, innovation, growth, happiness)

What will people say about downtown?

Page 119: Downtown Project - Tony Hsieh

Slide 119

Page 120: Downtown Project - Tony Hsieh

Slide 120

ZAPPOS, DELIVERING HAPPINESS, DOWNTOWN PROJECT

Page 121: Downtown Project - Tony Hsieh

Slide 121

50% of Humans Live in Cities

http://ecx.images-amazon.com/images/I/510Ph%2BqMw-L.jpg

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Slide 122

75% Will Live In Cities in Our Lifetime

http://ecx.images-amazon.com/images/I/510Ph%2BqMw-L.jpg

Page 123: Downtown Project - Tony Hsieh

Slide 123

The 4-Minute Mile

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Slide 124

The 4-Minute Mile

http://en.wikipedia.org/wiki/File:Iffley_Road_Track,_Oxford_-_blue_plaque.JPG

Page 125: Downtown Project - Tony Hsieh

Slide 125

[email protected]

http://langintro.com/lv_dec_2010/pics/0950_emergency_arts_window.jpg

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Slide 126

A great

brand

is a story that never stops unfolding.

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Slide 127

A great

brandcompany

is a story that never stops unfolding.

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Slide 128

A great

brandcompanycity

is a story that never stops unfolding.

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Slide 129

A great

brandcompanycitycommunity

is a story that never stops unfolding.

Page 130: Downtown Project - Tony Hsieh

Slide 130

Thank you!

For a copy of this presentation:

[email protected]

For more information:

www.DowntownProject.com

Page 131: Downtown Project - Tony Hsieh

Slide 131

http://www.youtube.com/watch?v=AF4f3l4a4_A