Download - Workplace Prosperity – Company positioning
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Productivity Workshopsfor
Sales Operations People
Copyright 2012
Are you ready?
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Its all about productivity. Producing more,with less money, faster.
Nancy McKinstry, CEO of Wolters Kluwer
Labour productivity has been astonishingly weak. BBC news report on the UK, 29 May 2012
Advanced economies are steadily losing their edgein labour productivity growth The Conference Board, 17 Jan 2012
Labour productivity in the Information & Communication
sector fell by 0.7% in 2011 compared to 2010. European Central Bank
Big programs of cost reduction rarely deliversustainable improvements in efficiency.
KPMG report, September 2012
The big picture
The
HeatIs
On...In essence, knowledge workers are collectively
under-performing. This is a global trend.
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Theres only one sensible response to this:
We need to work smarter not just harder.
But... what exactly does working smartermean? And where to begin?
(In fact, simply putting in more hours diminishes labour productivity.)
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Confidential and Proprietary Information.
Workshop
facilitation
6 years in ITconsultancy
About Luc Glasbeek
10 years in a demandingsales operations
environment
Performance
ChangeCorporate
I offer a suite ofpractical, proven, and powerful
methods, tailored to transform my
customers personal productivity. I workstrictly on a no-cure / no-pay basis.
Luc Glasbeek
Virtual
teams
International
Extensive project & programmemanagement experience
Degree in information management
Businessproductivity training
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Key customer issues
Pressure
Email
overload
Taskoverload
Risk of
burn-out
Stressat work
Im always fartoo BUSY!
Sales operations staff often dont knowhow to cope with the rapidly evolving
nature of their jobs, e.g. how tomanage projects simultaneously, jugglegrowing responsibilities, and deal with
the lack of time to think
Prioritisationissues
Lack oflong-term view
on career
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We help people develop vital
productivity skills quickly
Use simple (non-technical) tools to helpdistinguishbetween urgent, important, andwasteful activities
Abandon unproductive working habitssuch as compulsive email checking and losing trackof time
Control their workflow in a demandingenvironment, using tried-and-tested methods
Progress towards long term professionalgoals while meeting day-to-day demands
Our customers learn to...
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Sales operations teams atgeographically dispersed corporations
in the business-to-businesstechnologyindustry.
Clientele
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Our value proposition to
management1) Challenging &cost-effectivespecialist workshops
2) Increasedproductivityof sales operationsprofessionals
4) Lower attritionrates
for key people
3) Lower risk
of staff burn-out
Qualified tuition. No travel costs. Economic rates.
Save 20 hours each month. Improve total work output, quality, and work load.
Empower people with self-management skills.
Integrate long term aspirations into everyday activity. Improve loyalty.
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Our value proposition toworkshop participants
Lessstress in the workplace
Re-balance everydaydemands with long-term careeraspirations. Get somewhere,rather than going round incircles
Professionals who learn to control at least 70% of their
time expenditure, will experience much less stress.
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Our Productivity
Workshops Practical home assignments for each participant to
enable learning-on-the-job and maintain engagement(2 hoursper week, includes reading practical information)
Cost / Time & Carbon-effective skill development by exploiting web-technologycreatively in small groups (max. five participants); there is zerotravel required minimising time away from work
Six highly interactive and live group sessions of 45-minutes each over two-month period, focused on discussion, questions & answers, and bestpractices-sharing to ensure lasting skill development; no need to watch dull pre-
recorded webinars
Each participant has a one-to-one closing session to maximise personalbenefit, with a course tutor who understands the nature of sales operationsfirst-hand
240-page in-depth book (Personal Productivity for Knowledge Workers)included for self-paced learning as well as an ongoing resource
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Delivery: Clear steps to successThis is how we engage our workshop participants
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KICK-OFF
AWARENESS-
BUILDING
FOUNDATION-SETTING
BLOCK-BUSTING
MANAGING
EMAILS
CHANGING HABITS
Where do
you (really)
stand?
Improveyour workflow
in 5 steps.
Removingobstacles to
success.
1
2
34
5
6
Write your
own change
program.
How tostay on top
of your
inbox.
Who, What,
Why & How?
?~@
*
Group session theming
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Rock solid.Building on tried & tested methods
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An example
Before AfterEmail overload. Work backlog.
Inability to relax outside workinghours.
Simple yet trusted actionmanagement system. Empties
email inbox daily.
Fire-fighting. Only time forurgent issues. Exhaustion.
Organises working dayproactively. Weekly project
reviews.
Not in control of diary. Workingovertime routinely.
In control of own workflow.
Lacking long-term perspectivein job.
Applies tools for having livinglong-term plans.
Constantly distracted. Knows how to focus his energy.
Mike is a 31-year-old sales ops professional. Ambitious and energetic, he felt he couldbe more effective at work. He also experienced stress and was making some
unnecessary mistakes. The Productivity Workshop helped him immensely.
Mikes professional benefits:
Enjoys peace of mind. Prevents issues from arising. Experiencing more calm. Improved qualityof work and total workoutput.
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Just imagine how Mike feels, havingliterally zero emails in his inboxat the end of a working day...
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Roadmap to customer
engagementDesk research
First contact with decision-maker(s)
Use 6 framing questions to discuss where / how team ordepartment is most likely to benefit from services
(Free) Team diagnostics + Customer report
Agreeing on target & measures of success
(Paid) Delivery
Evaluation of results
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Luc is an out-of-the-box creative thinker and demonstrates considerableenergy and skill in understanding how to bring the best qualities out of anindividual or group. Global License Management Operations, Comms & MarketingDirector, based in the United Kingdom
Lucs virtual team meetings were extremely well-prepared and thereforevery goal-oriented. Global Enterprise Service Delivery Manager, based inGermany
A constant source of inspiration and innovation. Customer ProgramsCoordinator, based in Romania
A focused individual who structures his work well and communicates veryclearly and concisely. Social Media Business Leader, based in the UnitedKingdom
Testimonials
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Get results that go a long way delivered quickly, creatively, and economically.
Are you ready for the next step?
We are specialists in productivity training for salesoperations people, while offering a compelling distance-
learning format.
In closing
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mailto:[email protected]:[email protected] -
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Image credits
Sigurd Decroos
Marina Garcia
Sergio Roberto Bichara
Adam Ciesielski
Monia Capparelli