Whole Foods MarketHappy Team Members make Happy Customers
What is Organic Food?
The Company
Safeway Inc.
Clarksville Natural Grocery
Whole Foods
Market
The Man behind it!
Mr. John Mackey
Growth of WFM
• 1981 Disaster• Acquisition• Among Fortune 500• Among top 15 Best Companies to work
The Vision
Whole Planet
Whole People
Whole Foods
Management Style
Satisfied Employees
Foundation for a successful
company
WHM Store Team
Store Head
Team Leaders
Department Teams
WHM Core Team
CEO
Regional Heads
Store Heads
The Successful Hiring Process
• You decide your colleague• Passion for Food• Gaining confidence of two-third of the team in 30 days
Value for Employees
• Employees decide their bouquet of benefits• Employee choose their benefits from the bouquet• Annual Sale Reports – Team wise• Annual Employee Morale Survey
Decision Making
Decentralized Approach
Consultative Decisions
Consensus Decisions
Let the Employees know!
No Secrets
Salary Book
Financial Statements
Team Sales
Store Sales
Healthy Competition
Among Regions
Among Stores
Among Teams
“Unions are a Bane to Business”– John Mackey
• Employees were not allowed to voice their concerns• Creation of Unions => Fired• Gain sharing program => Undue advantage to few employees