Whole Foods MarketHappy Team Members make Happy Customers

What is Organic Food?

The Company

Safeway Inc.

Clarksville Natural Grocery

Whole Foods

Market

The Man behind it!

Mr. John Mackey

Growth of WFM

• 1981 Disaster• Acquisition• Among Fortune 500• Among top 15 Best Companies to work

The Vision

Whole Planet

Whole People

Whole Foods

Management Style

Satisfied Employees

Foundation for a successful

company

WHM Store Team

Store Head

Team Leaders

Department Teams

WHM Core Team

CEO

Regional Heads

Store Heads

The Successful Hiring Process

• You decide your colleague• Passion for Food• Gaining confidence of two-third of the team in 30 days

Value for Employees

• Employees decide their bouquet of benefits• Employee choose their benefits from the bouquet• Annual Sale Reports – Team wise• Annual Employee Morale Survey

Decision Making

Decentralized Approach

Consultative Decisions

Consensus Decisions

Let the Employees know!

No Secrets

Salary Book

Financial Statements

Team Sales

Store Sales

Healthy Competition

Among Regions

Among Stores

Among Teams

“Unions are a Bane to Business”– John Mackey

• Employees were not allowed to voice their concerns• Creation of Unions => Fired• Gain sharing program => Undue advantage to few employees

“You create an Organization based on

Love and not Fear”