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Page 1: What are Situational Judgment Tests? Range of Situational

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ContactBIOSSSA

JohannesburgOffice(Operations)Phone:+27(0)114502434Email:[email protected]

CapeTownOffice(Accounts)Phone:+27(0)217829977Email:[email protected]

www.bioss.co.za

SITUATIONALJUDGEMENTTESTS

WhatareSituationalJudgmentTests?

SituationalJudgmentTests(SJTs)presentcandidateswithtypicalsituationstheymightnormallyencounteron-the-job.Thecandidateisthenaskedtochoosefromvariousbehavioraloptions.Thistypeofassessmentmeasuresthecandidate'sabilitytoproblem-solveandutilisejudgment.

RangeofSituationalJudgementTests:

BIOSS (SA) distributes 6 Situational Judgement Tests focused on thefollowingareas:

§ Sales§ Service§ Management§ Supervisory§ Teams§ Customised

AssessmentFeatures:

AlltheSJTsconsistofthefollowing:

§ 30questionspertest§ Untimed(approximately25-30minutes)§ Follow-upinterviewquestions§ Reliabilitycheck§ Onlineadministration§ Immediatescorereport§ Managementsuggestions§ IncludesanSJTassessmentsystem

CompetenciesAssessed

AcrossthefullrangeofSJTsthefollowingcompetenciesareassessed:

§ CustomerFocus § DriveandPersistence§ ListeningSkills§ SalesStrategies§ ServiceOrientation§ InterpersonalSkills§ Conscientiousness§ Communication§ Decision-Making§ Flexibility§ TeamSpirit§ Trust§ Confidence

FormoreinformationonourSJTsorafreedemopleasecontactinfo@bioss.comorcall0114502434.

SJTTRAININGSJTtrainingcanbeprovidedtoclientsorconsultantsifrequired,howeveritisnotmandatory.

AdditionalinformationcanbesourcedbycontactingtheJohannesburgofficeon+27(0)[email protected].

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