Download - User Experience Design
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User Experience DesignJustin Lee
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My career
graphic designer
web designer
flash deseloper=designer+developer
design researcher
user experience designer
innvocationeer=innovation+enginneer
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What is Experience?
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photo by manganite
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photo by chrisdejabet
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photo by pleun
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photo by phil dokas
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marketi
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chan
nel
prod
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custo
mer se
rvice
know
trial &
buy
use
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The Whole Experience
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Don’t ask what they need,ask what they remember.
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What is Experience Design?
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What is User Experience Design?
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I invented the term because I thought human interface and usability were too narrow. I wanted to cover all aspects of the person’s experience with the system including industrial design, graphics, the interface, the physical interaction, and the manual.
Don Norman on User Experience Design
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marketi
ng
chan
nel
prod
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custo
mer se
rvice
know
trial &
buy
use
supp
ort
User Experience
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Jesse James Garrett, 2000
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Logic+Emotion
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We can not control user experience, but we can influence it.
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User Experience Design Process
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Design Validate ImplementResearchVision
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Design Validate ImplementVision Research
business objective& strategy
What is the goal?
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Design Validate ImplementVision Research
A game console for non gamers.
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Design Validate ImplementResearchVision
Who are they?
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Design Validate ImplementResearchVision
What user want from your product?
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Design Validate ImplementResearchVision
User want to hire a product to do a job.
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Design Validate ImplementResearchVision
What is the job?
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Design Validate ImplementResearchVision
What problem they want to solve in which context?
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Design Validate ImplementResearchVision
If user don’t hire your product, what they will hire?
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Design Validate ImplementResearchVision
What they care?
X X
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Research Validate ImplementDesignVision
don’t re-inventing the wheel
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Research Validate ImplementDesignVision
preset functions
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Research Validate ImplementDesignVision
design pattern
navigate action
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Research Validate ImplementDesignVision
+ +
cross-pollination
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Research Validate ImplementDesignVision
Find out the solutions
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Research Validate ImplementDesignVision
not too much...
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Research Validate ImplementDesignVision
Pick ideas
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Research Design ImplementValidateVision
prototyping
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Research Design ImplementValidateVision
prototyping
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Research Design ImplementValidateVision
prototyping
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Research Design ImplementValidateVision
Heuristic Evaluation
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妻度計
Shigeru Miyamoto’s Wife-o-Meter
Research Design ImplementValidateVision
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Research Design Validate ImplementVision
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The Value of UX Design Process
It helps build products people want and need.
It saves time and money.
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Educate your boss!
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marketi
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chan
nel
prod
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custo
mer se
rvice
We are all experience designer
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empathy
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Thank You!