User AdoptionHelping people Get Work Done

Handly CameronEnterprise Architect, Software GroupPortal, Social, Mobile

Four Stages Model of User Adoption1. Winning Attention2. Cultivating Basic Concepts3. Enlivening Activity4. Making it Real

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Source: Michael Sampson, User Adoption Strategies

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Every Organizationis Different

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It can’t be I.T.

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Involve the business inthe change

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Don’t Forget Training!

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Brand the experience

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Reward your users!

Kudos Badges

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Get people sharing the secret

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Resist the urge to organize

Allow for proper resources Build for growth Authorized User licenses let you build as

much back end as needed Always implement in a cluster – easy to

expand and add nodes later Provide proper storage – nothing stops

sharing faster than being told you are not allow to share

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Lead by Example

Thank You!