The world’s leadingAgile measurement & growth platform
Realign 2020 Priorities UsingBaseline Data Across Your Teams
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Agenda
1. How to Realign Your 2020 Priorities?
2. What a Baseline Is and Why It’s Important Now
3. The Importance of Designing a Continuous Improvement Strategy to
Effectively Rollout a Baseline
4. The New Role For Managers in Enabling Continuous Improvement
• Founder of AgilityHealth, EBA model• Frequent industry keynote speaker• 2+ decades of experience in enterprise
business agility transformation market• Author AgileVideos.com• Mother, Entrepreneur, Activist
Sally ElattaAgilityHealth® CEO, Founder
• Passionate about helping organizations develop clear strategy, align to key outcomes that measure what matters
• 10 years+ helping organizations transform & build winning cultures that deliver sustainable results
• Arabic is my first language, love to travel, and spend time with family
Samar SokolskiEBA Strategist & Executive Coach
• Enterprise Agility Coach and Servant Leader at 💖
• 15+ years of experience in leading enterprise transformations
• Love to travel, am a wine enthusiast and love to spend time with my family, friends and labrador retrievers
Natalie SolomonAgilityHealth® CI Strategist & Enterprise Coach
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Covid-19 – 5 Ways to Re-Align Your 2020 Plans
Prioritize people, safety, continuous productivity & improvement
Reshape strategy for business continuity – evaluate 2020 business outcomes and readjust based on reality
Realign the organization & delivery teams around the new outcomes and short-term priorities
Focus on RUN the business, strong operations and healthy cash reserves
Contingency planning for 2020, Q1/Q2 of 2021
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Realign Teams with 2020 Priorities
https://agilityhealthradar.com/realign-2020-priorities/
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Activity
● Why should we have
data to inform our
decisions & priorities?
● Please share your
thoughts in the chat
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What Is A Baseline?
A “baseline” is what we refer to as the ability to gather maturity and performance data across all of your teams at once to gain insights of your teams current state and identify strengths and areas for improvement.
Baseline data helps inform investment decisions and enables you to maximize, targeted areas of focus (i.e.; coaching, training, etc.)
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Why It’s Important Now
Allows the ability to assess a large
number of teams and identify patterns
Use data to make data-driven
decisions to re-align your 2020 priorities
Identify targeted areas for leaders to
focus on
Maximize investments and
spending
Leverage Continuous
Improvement teams to remove obstacles
Enables teams to help themselves on
the CI journey Growth Portal
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The TeamHealth® RadarLeadershipIs their leadership team providing good servant leadership? Are they supportive of continuous improvement practices and providing good governance, guidance and effective facilitation?
CultureIs accountability being taken seriously? Is collaboration valued and do the team trust and respect each other? How good is the team and stakeholder engagement?
FoundationAre the teams delivery capabilities sufficient and is the team structured appropriately for the needs of the backlog? Are Quality, Planning, Agile practices where they need to be?
ClarityDo we have clarity on our vision and goals? Do we have clear plans? Do we understand our roles?
Performance – Quantitative (TH 2.5)These performance results questions focus on hard data. How often does the team release to production? How long does it take to recover from a quality issue? What is the story and feature cycle time?
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TeamHealth® RetrospectiveSTRATEGIC RETROSPECTIVE: A retrospective that aims to help teams reflect on their last quarter or release and improve the
next one. Facilitated by certified AgilityHealth® Facilitators.
Analyze real-time radar and textual responses. Have “real” conversationsST
EP 2
Build actionable growth plan forthe team and for their leadersST
EP 3Team members
complete the assessment on their phone or laptop
STEP
1
Duration: ~ 3 hrsRepeat: Every quarter/PI
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TeamHealth® Baseline Jump Starts
Link To Jump Starts
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Sample Multi-Team Rollup
Leverage “Actionable Insights”
from the voice of the teams to make
data-driven and informed decisions
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Sample DevOps Multi-Team Rollup
Leverage “Actionable Insights” from the
voice of the teams to make data-driven and informed decisions on where to focus your DevOps Investment
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Sample Measurement & CI Strategy
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Why Designing A CI Strategy Is Important
Define goals and outcomes for your measurement and
continuous improvement program
Identify teams and orgs in scope and determine which
“Jump Start”
Gain consensus on what to measure at
each level
Rank and prioritize the plan and develop a quarterly roadmap
Enable leadership readiness to remove
obstacles
Identify change management areas of
focus for teams, leaders and
stakeholders
Define a talent development strategy for key roles that enable agility
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Rollout Models For AgilityHealth® & CIA- Coaching Support Model
• Rollout AH to support hands-on coaches
• Assess a group of teams that will receive coaching
• Identify target areas to focus on• Use data to drive improvements• Provide hands-on coaching for
target teams• Scope is limited to the capacity
of coaching• Example: 5 – 10 teams at a time
based on coaching capacity
B- Scalable Enablement Model
• Rollout AH to enable teams to help themselves through their team leaders
• Assess a larger number of teams and identify patterns
• Identify target areas to focus on• Use data to drive improvements• Leverage CI teams to remove
obstacles (leaders, managers, SMs, coaches, tech leaders)
• Scope is broader and scalable• Example: 50-100 teams = 2-3 week
rollout
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How: Pre-Rollout Implementation Steps
Jump Start Baseline
StartHERE
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How: Rollout Implementation StepsHow many teams you take through the process depends on if you
choose model A or B for rolling out AgilityHealth
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Big-Room Retrospective
• Several teams (up to 10) in one large room at the same time• Primary facilitator kicks off
retrospective• All teams complete the
assessment at the same time• Each individual team has
their own AHF to facilitate the team retrospective• Cross-team sharing and
manager debriefing
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Why Big Room Retrospectives?• Establish a baseline quickly – a portfolio of
teams establishes robust baseline assessment• Quality of data is higher due to the
controlling of outside variables• Point-in-time data• Consistency of user experience• Discussion generates positive energy
amongst team members• Fosters collaborative environment &
generates momentum for continuous improvement
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Activity
● What do managers focus
on today?
● What takes up the
majority of their time?
● Please share your
thoughts in chat
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ManagersSubject Matter
Expertise
People Development
Process Improvement
Work Mgmt. &
Fire Fighting
Focus: Growth of Individuals and Teams- Provide 1:1 coaching- Career development- Team dynamics and behavioral
coaching- Performance reviews
Focus: Provide Expertise, Solve Problems- Provide expert opinion and
direction- Transfer knowledge to others Focus: Work Management
- Manage daily task- Fight daily fires- Re-assign people to other
priorities
Focus: Improve Processes- Identify and address process
inefficiencies- Provide necessary tools- Establish standards and best
practices- Provide training and education
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New Roles For Agile Managers And Leaders
We want leaders to demo what obstacles they removed for the teams just as teams demo which features they
completed for their leaders.
-Sally Elatta, AgilityHealth
Talent Development and Coaching
Assess & Accelerate Team Maturity & Performance
Remove Obstacles, Optimize Flow
Support CoPs Align Teams to Value and Outcomes
Enable Self-Organization
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AgilityHealth® Enables Continuous Growth At Every Level
‘If you want to teams to align and achieve outcomes,
you’ll need to hear their voice and remove
obstacles.” – Sally Elatta
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Leadership Owns Organizational Growth Items
The CI Leadership Team
focuses on an improvement plan
for removing obstacles, coaching,
and helping the teams to become high performing.
Challenges outside the control of the team are addressed through Organizational Growth Items owned by Leadership.
Role clarityEstimating &
PlanningStory writing
Effective meetings
…
Tooling issues Test automation
Dev Ops Access Issues Environment
Issues…
Talent & skill gapsCapacity
challengesPeople, Culture
Change management
…
Conflicting prioritiesClarity on
requirementsDependencies
Value alignment….
Agile Coaches / SM Technical Leads, DevOps Leads
Managers, Directors Product / Program Mgrs
Agile Enablement
Tech Agility & Tools
Culture & Leadership
Product & Program
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What Is a Continuous Improvement Leadership Team
Who is involved? What do they do? How do theyoperate?
•Managers•Agile Coaches•DevOps Coaches•Program Mgrs/RTE•Product Managers
•Review team assessment results
•Prioritize top 2 or 3 obstacles to remove
•Work as a team to manage the org level growth backlog
•They manage the backlog in AgilityHealth®
•They meet on a regular cadence
•They demo their progress to the teams monthly or quarterly
Leadership team focuses on removing obstacles,
coaching, and helping mature
teams to optimize their performance.
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Provide Manager Training On Continuous Improvement
CI for Managers and Leaders Workshop
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About AgilityHealth® Contact Us: [email protected]
Achieve Business Agility by Accelerating the Maturity and Productivity of Your Teams and Enterprisewww.AgilityHealthRadar.com
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What’s Next?
• Contact us to for a Baseline Discovery Session: [email protected]
• Learn more about the Realign 2020 Priorities Workshop: https://agilityhealthradar.com/realign-2020-priorities/
• Try our new Remote Work assessment! https://agilityhealthradar.com/kiosk/remote-work/
Check out our Team Baseline Jump Starts