Transcript
Page 1: The secret psychology behind persuasive content

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THE SECRET PSYCHOLOGY BEHIND

PERSUASIVE CONTENT

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1  INTRODUCTION

2  PERSUASIVE COPY

3  ENGAGING IMAGES

4  VIRAL VIDEOS

5  KEY TAKEAWAYS

@THEWEBPSYCH #WEBPSYCHOLOGY

Page 3: The secret psychology behind persuasive content

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1  INTRODUCTION

2  PERSUASIVE COPY

3  ENGAGING IMAGES

4  VIRAL VIDEOS

5  KEY TAKEAWAYS

@THEWEBPSYCH #WEBPSYCHOLOGY

Page 4: The secret psychology behind persuasive content

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1  INTRODUCTION

2  PERSUASIVE COPY

3  ENGAGING IMAGES

4  VIRAL VIDEOS

5  KEY TAKEAWAYS

@THEWEBPSYCH #WEBPSYCHOLOGY

Page 5: The secret psychology behind persuasive content

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1  INTRODUCTION

2  PERSUASIVE COPY

3  ENGAGING IMAGES

4  VIRAL VIDEOS

5  KEY TAKEAWAYS

@THEWEBPSYCH #WEBPSYCHOLOGY

Page 6: The secret psychology behind persuasive content

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1  INTRODUCTION

2  PERSUASIVE COPY

3  ENGAGING IMAGES

4  VIRAL VIDEOS

5  KEY TAKEAWAYS

@THEWEBPSYCH #WEBPSYCHOLOGY

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FIRST… AN INTRODUCTION

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@THEWEBPSYCH #WEBPSYCHOLOGY

WEBS OF INFLUENCE THE PSYCHOLOGY OF ONLINE PERSUASION

Pearson, 2012 UK | EU | USA | KOREA | JAPAN | CHINA

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@THEWEBPSYCH #WEBPSYCHOLOGY

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WEB PSYCHOLOGY

[ ] I coined the term ‘Web Psychology’

in 2011 and defined it as…

@THEWEBPSYCH #WEBPSYCHOLOGY

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WEB PSYCHOLOGY

The empirical study of how online environments influence our attitudes and behaviours

“ ” @THEWEBPSYCH #WEBPSYCHOLOGY

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WEB PSYCHOLOGY

HCI

neuro- aesthetics

user experience

social psychology

cognitive psychology

neuroscience

cross-cultural psychology

behavioural economics

@THEWEBPSYCH #WEBPSYCHOLOGY

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IT’S ABOUT CONTEXT

PSYCHOLOGY INDIVIDUAL CULTURAL

@THEWEBPSYCH #WEBPSYCHOLOGY

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3 SECRETS TO ONLINE SUCCESS

@THEWEBPSYCH #WEBPSYCHOLOGY

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1  KNOW WHO YOU’RE TARGETING

2  COMMUNICATE PERSUASIVELY

3  SELL WITH INTEGRITY

@THEWEBPSYCH #WEBPSYCHOLOGY

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1  KNOW WHO YOU’RE TARGETING

2  COMMUNICATE PERSUASIVELY

3  SELL WITH INTEGRITY

@THEWEBPSYCH #WEBPSYCHOLOGY

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1  KNOW WHO YOU’RE TARGETING

2  COMMUNICATE PERSUASIVELY

3  SELL WITH INTEGRITY

@THEWEBPSYCH #WEBPSYCHOLOGY

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2 PERSUASIVE COPY

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@THEWEBPSYCH #WEBPSYCHOLOGY

GOLDEN RATIO

80:20

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ASK YOURSELF

Would this make me want to read on?

“ ” @THEWEBPSYCH #WEBPSYCHOLOGY

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@THEWEBPSYCH #WEBPSYCHOLOGY

SEDUCTIVE HEADLINES

To get people to read your copy,

you need a hook… [ ]

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9 STEPS TO

PERSUASIVE HEADLINES

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1  UNDERSTAND YOUR TARGET

@THEWEBPSYCH #WEBPSYCHOLOGY

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1  UNDERSTAND YOUR TARGET

2  WRITE TO ONE PERSON

@THEWEBPSYCH #WEBPSYCHOLOGY

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1  UNDERSTAND YOUR TARGET

2  WRITE TO ONE PERSON

3  WRITE OUTLINE OF COPY FIRST - THEN HEADLINE

@THEWEBPSYCH #WEBPSYCHOLOGY

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1  UNDERSTAND YOUR TARGET

2  WRITE TO ONE PERSON

3  WRITE OUTLINE OF COPY FIRST - THEN HEADLINE

4  USE PSYCHOLOGICAL TRIGGER WORDS

@THEWEBPSYCH #WEBPSYCHOLOGY

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1  UNDERSTAND YOUR TARGET

2  WRITE TO ONE PERSON

3  WRITE OUTLINE OF COPY FIRST - THEN HEADLINE

4  USE PSYCHOLOGICAL TRIGGER WORDS

5  WRITE SEVERAL DIFFERENT HEADLINES - READ THEM ALOUD

@THEWEBPSYCH #WEBPSYCHOLOGY

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1  UNDERSTAND YOUR TARGET

2  WRITE TO ONE PERSON

3  WRITE OUTLINE OF COPY FIRST - THEN HEADLINE

4  USE PSYCHOLOGICAL TRIGGER WORDS

5  WRITE SEVERAL DIFFERENT HEADLINES - READ THEM ALOUD

6  PICK NO.1 BENEFIT AND INCLUDE IT IN HEADLINES

@THEWEBPSYCH #WEBPSYCHOLOGY

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1  UNDERSTAND YOUR TARGET

2  WRITE TO ONE PERSON

3  WRITE OUTLINE OF COPY FIRST - THEN HEADLINE

4  USE PSYCHOLOGICAL TRIGGER WORDS

5  WRITE SEVERAL DIFFERENT HEADLINES - READ THEM ALOUD

6  PICK NO.1 BENEFIT AND INCLUDE IT IN HEADLINES

7  INCLUDE PRODUCT / PROBLEM IN HEADLINES

@THEWEBPSYCH #WEBPSYCHOLOGY

Page 30: The secret psychology behind persuasive content

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1  UNDERSTAND YOUR TARGET

2  WRITE TO ONE PERSON

3  WRITE OUTLINE OF COPY FIRST - THEN HEADLINE

4  USE PSYCHOLOGICAL TRIGGER WORDS

5  WRITE SEVERAL DIFFERENT HEADLINES - READ THEM ALOUD

6  PICK NO.1 BENEFIT AND INCLUDE IT IN HEADLINES

7  INCLUDE PRODUCT / PROBLEM IN HEADLINES

8  WRITE A TOTALLY WACKY HEADLINE!

@THEWEBPSYCH #WEBPSYCHOLOGY

Page 31: The secret psychology behind persuasive content

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1  UNDERSTAND YOUR TARGET

2  WRITE TO ONE PERSON

3  WRITE OUTLINE OF COPY FIRST - THEN HEADLINE

4  USE PSYCHOLOGICAL TRIGGER WORDS

5  WRITE SEVERAL DIFFERENT HEADLINES - READ THEM ALOUD

6  PICK NO.1 BENEFIT AND INCLUDE IT IN HEADLINES

7  INCLUDE PRODUCT / PROBLEM IN HEADLINES

8  WRITE A TOTALLY WACKY HEADLINE!

9  SPLIT-TEST YOUR HEADLINES

@THEWEBPSYCH #WEBPSYCHOLOGY

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TRIGGER WORDS

SECRET

AMAZING

ABSOLUTE

ESSENTIAL

INCREDIBLE

(IT’S NOT WHAT YOU THINK)

FREE

WEIRD

BIZARRE

STRANGE

MYSTERY

EFFORTLESS

PAINSTAKING

FUN

@THEWEBPSYCH #WEBPSYCHOLOGY

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CASE STUDY

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Page 37: The secret psychology behind persuasive content

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BE AUDACIOUS

1  PROMISE YOUR READER SOMETHING VALUABLE

@THEWEBPSYCH #WEBPSYCHOLOGY

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BE AUDACIOUS

1  PROMISE YOUR READER SOMETHING VALUABLE

2  DARE THEM TO READ YOUR ARTICLE

@THEWEBPSYCH #WEBPSYCHOLOGY

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BE AUDACIOUS

1  PROMISE YOUR READER SOMETHING VALUABLE

2  DARE THEM TO READ YOUR ARTICLE

3  BE BOLD

@THEWEBPSYCH #WEBPSYCHOLOGY

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BE AUDACIOUS

1  PROMISE YOUR READER SOMETHING VALUABLE

2  DARE THEM TO READ YOUR ARTICLE

3  BE BOLD

4  SEDUCTIVE

@THEWEBPSYCH #WEBPSYCHOLOGY

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BE AUDACIOUS

1  PROMISE YOUR READER SOMETHING VALUABLE

2  DARE THEM TO READ YOUR ARTICLE

3  BE BOLD

4  SEDUCTIVE

5  PROVOCATIVE

@THEWEBPSYCH #WEBPSYCHOLOGY

Page 42: The secret psychology behind persuasive content

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BE AUDACIOUS

1  PROMISE YOUR READER SOMETHING VALUABLE

2  DARE THEM TO READ YOUR ARTICLE

3  BE BOLD

4  SEDUCTIVE

5  PROVOCATIVE

6  MAKE SURE YOU CAN DELIVER

@THEWEBPSYCH #WEBPSYCHOLOGY

Page 43: The secret psychology behind persuasive content

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THE FORMULA

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NUMBER / TRIGGER WORD

+

@THEWEBPSYCH #WEBPSYCHOLOGY

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NUMBER / TRIGGER WORD

ADJECTIVE

+

@THEWEBPSYCH #WEBPSYCHOLOGY

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NUMBER / TRIGGER WORD

ADJECTIVE

KEYWORD

+

@THEWEBPSYCH #WEBPSYCHOLOGY

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NUMBER / TRIGGER WORD

ADJECTIVE

KEYWORD

PROMISE

+

@THEWEBPSYCH #WEBPSYCHOLOGY

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NUMBER / TRIGGER WORD

ADJECTIVE

KEYWORD

PROMISE

KILLER HEADLINE

+

@THEWEBPSYCH #WEBPSYCHOLOGY

Page 49: The secret psychology behind persuasive content

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EXAMPLE

SUBJECT: FRYING EGGS

YOU COULD WRITE AN ARTICLE ENTITLED: “HOW TO FRY AN EGG” / “WHY I LOVE FRYING EGGS”

@THEWEBPSYCH #WEBPSYCHOLOGY

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OR APPLY THE FORMULA:

“13 UNBELIEVABLE WAYS YOU CAN FRY A SMALL EGG WITH A SOCK”

number

trigger word

adjective

keyword

promise

@THEWEBPSYCH #WEBPSYCHOLOGY

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WHICH IS WHY THIS

WORKS…

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3 ENGAGING IMAGES

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@THEWEBPSYCH #WEBPSYCHOLOGY

IMAGES SEDUCE

They’re instant, data-rich,

and visually compelling [ ]

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YOUR IMAGES SHOULD

1  ELICIT EMOTION ANGER, FEAR, HAPPINESS, DISGUST, SURPRISE, SADNESS

@THEWEBPSYCH #WEBPSYCHOLOGY

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@THEWEBPSYCH #WEBPSYCHOLOGY

h"p://www.boredpanda.com/first-­‐world-­‐problems-­‐twi"er/    

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@THEWEBPSYCH #WEBPSYCHOLOGY

h"p://www.boredpanda.com/first-­‐world-­‐problems-­‐twi"er/    

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h"p://global3.memecdn.com/one-­‐does-­‐not-­‐simply_o_204186.jpg      /      h"p://wackymania.com/image/2013/03/the-­‐best-­‐baby-­‐memes-­‐of-­‐all-­‐Eme/the-­‐best-­‐baby-­‐memes-­‐of-­‐all-­‐Eme-­‐01.jpg      

@THEWEBPSYCH #WEBPSYCHOLOGY

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YOUR IMAGES SHOULD

1  ELICIT EMOTION ANGER, FEAR, HAPPINESS, DISGUST, SURPRISE, SADNESS

2  TELL A STORY

@THEWEBPSYCH #WEBPSYCHOLOGY

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@THEWEBPSYCH #WEBPSYCHOLOGY

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YOUR IMAGES SHOULD

1  ELICIT EMOTION ANGER, FEAR, HAPPINESS, DISGUST, SURPRISE, SADNESS

2  TELL A STORY

3  CREATE A CURIOSITY GAP

@THEWEBPSYCH #WEBPSYCHOLOGY

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@THEWEBPSYCH #WEBPSYCHOLOGY

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4 VIRAL VIDEOS

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BOOST SHAREABILITY

1  USE NOSTALGIA

@THEWEBPSYCH #WEBPSYCHOLOGY

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@THEWEBPSYCH #WEBPSYCHOLOGY

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BOOST SHAREABILITY

1  USE NOSTALGIA

2  MIRROR YOUR AUDIENCE

@THEWEBPSYCH #WEBPSYCHOLOGY

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@THEWEBPSYCH #WEBPSYCHOLOGY

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BOOST SHAREABILITY

1  USE NOSTALGIA

2  MIRROR YOUR AUDIENCE

3  MAKE IT FUNNY

@THEWEBPSYCH #WEBPSYCHOLOGY

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@THEWEBPSYCH #WEBPSYCHOLOGY

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5 KEY TAKEAWAYS

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KEY TAKEAWAYS

WHETHER YOU’RE WRITING COPY, SELECTING IMAGES OR DESIGNING VIDEOS, MAKE SURE YOU:

1  KNOW WHO YOU’RE TARGETING

@THEWEBPSYCH #WEBPSYCHOLOGY

Page 73: The secret psychology behind persuasive content

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KEY TAKEAWAYS

WHETHER YOU’RE WRITING COPY, SELECTING IMAGES OR DESIGNING VIDEOS, MAKE SURE YOU:

1  KNOW WHO YOU’RE TARGETING

2  USE WEB PSYCHOLOGY TO OPTIMISE YOUR PROCESS

@THEWEBPSYCH #WEBPSYCHOLOGY

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KEY TAKEAWAYS

WHETHER YOU’RE WRITING COPY, SELECTING IMAGES OR DESIGNING VIDEOS, MAKE SURE YOU:

1  KNOW WHO YOU’RE TARGETING

2  USE WEB PSYCHOLOGY TO OPTIMISE YOUR PROCESS

3  ELICIT EMOTIONS IN YOUR USERS

@THEWEBPSYCH #WEBPSYCHOLOGY

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REFERENCES

@THEWEBPSYCH #WEBPSYCHOLOGY

1  Upworthy: http://www.upworthy.com/

2  Buzzfeed: http://www.buzzfeed.com/

3  First World Problems: http://www.boredpanda.com/first-world-problems-twitter/

4  Know More (Washington Post): http://knowmore.washingtonpost.com/

5  Internet Explorer - Child Of The 90s (20h January 2013) https://www.youtube.com/watch?feature=player_embedded&v=qkM6RJf15cg

6  Allstate Insurance - Treehouse Commercial (2013) http://www.youtube.com/watch?v=9m48_teL0p0

7  Dollar Shave Club - Official Dollar Shave Club Commercial - Razors for $1 DSC (2013) http://www.youtube.com/watch?v=jRHpp852iW8

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THANK YOU!


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