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The Grass is Always Greener with AI
Kari RajaniemiCMO and VPTruGreen
Carrie Seifer CRO IBM Watson Advertising
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Raise your hand if you are responsible for managing your lawn care
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To Deliver Personal, Local & Timely Solutions
More 5-Star
Reviews than Any Industry Competitor
In Revenue
33%
Market Share…8x Larger than #2
2.4 Mil
Customers Partnership with #1 Worldwide Brand in Golf
#1 Brand
Larger than the Next 100 Combined
weather.com
Core Digital Platform
Live Life Outside Ad Campaign
260+
Branch Locations in 48 States and Canada
CriticallyAcclaimed
Partnership with #1Lifestyle Brand
Tech -Focused
BESTNPS, JD Powers and VOA Scores
ALL TIME
$1.4 Bil
Inspiring the world to live life outside
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Planting the Seeds of Success:
TruGreen Campaign Goals
Leverage Watson for Innovation
Leverage Digital Assets to Build Awareness
Engage Users viaContemporary Technology / Consistent Messaging
Differentiation within the Industry
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The Consumer Journey:Working Together to Deliver the Optimal Experience
Create a conversation
Personalize the experience
Differentiate products
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*Watson Ads campaigns is the aggregate of all previous campaigns **Industry comparison: Google Rich Media Interaction Time (RM Time = Total Time Spent / Interactive Impressions) ***TruGreen Watson Ads Millward Brown Study
Insights & Key Learnings
Consumers are spending 2x more time in the unit than the Google RM Interaction rate.
Mobile Success
2.1xMobile Branded Backgrounds
1.4xMobile App
Big Web Users
Mobile App Users
3.9x A18-34
+15.7%
Significant Time Spent Brand Favorability
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48.3° 59.8° 54.5° 43.2°
As temperature increases week by week, so do these metrics:ConversationEngagementExternal Link Clicked
1st Day of Spring
Weather’s Impact onConversation and Engagement
Source: National Weather Service Historical avg for (NY, ATL, DC and LAX)
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What’s sprouting next for TruGreen?
Media Technology Innovation
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Sometimes, the grass is greener.Thank you.