Download - Testing manager
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TESTING MANAGER
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About us
Zuzanna Gościcka-Miotk
Michał Miotk
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WHAT DOES IT MEAN?
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Testing if manager is…
• patient
• helpful
• managing the system
• listening to you
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Manager is…
• executing some tests
• doing some (test)
experiments
http://miamibeachhigh.schoolwires.com/Page/3313
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LET’S REMOVE „TESTING” What’s left?
a manager!
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BUT… Do we really need managers?
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What to expect?
• how it got started
• complex teams
• managing complex systems
• delegation culture
• shared responsibility
• distributed control
• role of a manager
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https://i.kinja-img.com/gawker-media/image/upload/17ffadqjxa3szjpg.jpg
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http://www.boeing.com/commercial/747/
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Did you know?
• A Boing 747-800
wingspan is longer
than the Wright
brothers’ first flight
• Wright brothers’ first
flight could have
taken place inside of
Boing 747-800 hump
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My history…
• software production department
• flight planning system
• small teams
• developers only
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Testing & testers for the first time
• briliant cooperation
• absolutely no problems
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Reality
• a few testers
• a lot of questions about obvious things
• iritating
• testing my patience
• only simple tests (expected highly sophisticated)
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What has changed?
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What has changed…
• better quality
• more complicated tests
• automation
• increase of teams
• more and more complex system
• change of organization…
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TESTERS JOINED… … the teams…
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… CHALLENGE • know about their needs
• understand them
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Opportunities
• closer cooperation
• better communication
• integration
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Threats
• testers’ good practices will be lost
• decrease of knowledge share
• no meetings
• isolation
• self-development
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Result of this experiment?
Opportunities Threats
none came true all came true
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HOW COME?
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Manage the system,
not the people
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BUT… Do we really need managers?
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http://cdn.wonderfulengineering.com/wp-content/uploads/2014/06/gear-wallpaper-12.jpg
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With a complex system,
there is no such thing
as central control. J. Appelo, #Workout
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Software production
is complex too!
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Quiz
Yes, it’s Henry Ford and
his famous Ford T!
htt
ps:/
/en
.wik
ipe
dia
.org
/wik
i/H
en
ry_
Fo
rd
https://en.wikipedia.org/wiki/Ford_Model_T
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TRADITIONAL
MANAGEMENT So called „command & control”
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Command & control
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Command & control
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Command & control
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BUT DOES IT WORK? Sadly, yes.
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IS THERE A BETTER WAY? Yes, there is!
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Delegation culture
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Delegation culture
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Delegation culture
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THAT’S JUST A MODEL Examples!
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Decide & delegate
1. Decide
or
2. Delegate
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THE 7 LEVELS OF
DELEGATION [J. Appelo, Management 3.0]
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The 7 levels of delegation
1. Tell
2. Sell
3. Consult
4. Agree
5. Advise
6. Inquire
7. Delegate
why? symmetrical
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What can be delegated
• not too concrete…
• not too general…
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CHALLENGE Find the right balance!
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WHO CAN „DELEGATE”? Everybody!
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BUT… Do we really need managers?
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Everybody should feel
responsible for management.
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Q&A Thank You!