1. Attachthesuppliedantennatotheportmarked3GAntenna.(Thisshouldbeattachedinaclockwisedirection.)

2. InsertyourSmartHubSIMcard(untilyouhearaclick)intotheSIMslot.Important Notice about your Smart Hub SIM Card:YourTELUSSmartHubSIMcardisdesignedtoworkonlywithyourSmartHubdevice.TheSIMcardwill

becomelockedifyouinsertitintoanotherTELUSdeviceandyouwillnotbeabletoaccesstheinternet.Ifyour

SIMcardbecomeslocked,pleasecallcustomercare.

3. Forvoicecalls,connectastandardanalogtelephonetotheportlabeledLine1usingtheblackRJ-11cableprovided.Please note: FaxmachinesarenotsupportedbytheTELUSSmartHub.

4. ConnectthepoweradaptertothePowerportonthebackoftheSmartHub.

5. Plugthepoweradapterintothewallsocket.

6. Wait60secondsfortheSmartHubtostartupafterpluggingintheunit.Please note: ThePowerLEDwillstopflashingoncetheSmartHubhasfinishedthestartupprocess.

HardwareInstallation

LEDsExplained

A

E

D

B

C

PackageContents

A TELUSSmartHub

B Antenna

C RJ-11Cable(blackcable)

D EthernetCable(yellowcable)

E PowerAdapter

F WirelessSecurityCard

G QuickStartGuide

H CD(UserManual)

F

H

TELUSSmartHubPoweredbytheTELUS4Gnetwork

G

WiFi LED: IndicateswhetherWiFinetworkconnectionisactive.Blinksontraffic

WWW LED: LightsupwhentheSmartHubisconnectedviaWANEthernetport

LAN LED: IndicatesthataLANconnectionisestablished

3G LED: LightsupwhentheSmartHubisconnectedtotheTELUSnetwork

LINE 1 LED: Lightsupwhenthehandsetconnectedtoline1isoffthehook

LINE 2 LED: Lightsupwhenthehandsetconnectedtoline2isoffthehook

Power LED: IndicateswhetheryourdeviceisON.

InsertDataSIMcard

AttachAntenna

Connectpower

ConnectLine1cable

ConnectLine2cable

ConnectEthernetcable

TS050711

MakingaphonecallTheSmartHubofferstheabilitytomaketelephonecallsvia

your4Gservice.Simplypickupthehandsetanddialthe

numberyouwishtocall.

AccessingvoicemailToaccessyourvoicemail,simplydialyour10-digitmobile

number.Whenprompted,enteryour

voicemailpassword.

NOTE: If your voicemail password is NOT recognized,

simply dial ##, followed by your 10-digit mobile number.

When prompted, enter your voicemail password.

FAQ’sIfyourequireadditionalsupportwithsettinguportroubleshootingyourTELUSSmartHubpleasecallTELUSCustomerCareat1-866-558-2273(Selectoption4andthenoption3)

1. AmIconnectedtotheTELUS4Gnetwork?IfyourSmartHubisconnectedtotheTELUS4Gnetworkthe3GLEDlightwillbeflashingblue.Ifitisnotflashingbluethenfollowthestepsbelow.

A. Openyourwebbrowserandtypehttp://192.168.20.1intotheaddressbar.

B. Whenprompted,entertheusernameandpasswordtologin(thedefaultusernameandpasswordis“admin”)tothemanagementconsole.

C. Clickon“BasicStatus”andyoushouldseethe3Gconnectionstatus“Connected”.

D. Ifyour3GConnectionStatusshows“Disconnected”,pleaseensurethattheSIMisinsertedproperlyandthatyouhavea3Gsignal.YoumayneedtomoveyourSmartHubtoadifferentlocationinordertoobtainastrongersignal.

2. Ican’tconnecttotheinternetviaWiFi.IfyourSmartHubisconnectedviaWiFitheWiFiLEDwillbeblinkingbluewhenthereisdatabeingtransmitted.Ifitisnotblinkingbluethenyoumayfollowthestepsbelow.

A. Confirmthatyou’reconnectedtotheSmartHubbytyping192.168.20.1intotheaddressbarandpressenter.IfyoureachtheSmartHubloginscreen,youareconnectedtoWiFi.Ifnot,youwillneedtoreconfigureyourWiFiconnection(refertoConnectingviaWiFiintheSettingUptheSmartHubsection)

B. Confirmthe3GLedandWiFiLEDaresolidblue.Ifnot,pleaseunplugyourSmartHubfor30secondsandconsultyourusermanualtoconfirmwi-fiison.

C. EnsuretheSmartHubislocatedawayfromsourcesofinterferencesuchascordlessphones,microwavesandfridges.

3. CanIusemySIMinadifferentdevice?No,theSIMcardcanonlybeusedintheTELUSSmartHubthatyoupurchasedandcannotbeusedinanotherSmartHuborotherTELUSwirelessdevices.

4. CanIsend/receivefaxfrommyTELUSSmartHub?FaxserviceisnotasupportedfeatureontheTELUSSmartHub.

5. CanIuseacordlessphonewithmySmartHub?Yes,upto5cordlessphonescanbesupportedbytheSmartHub

6. HowdoIretrievemyvoicemail?Ifyouhavevoicemailmessageswaitingyouwillhearanintermittentdialtoneonyourphone.Ifyourphonehasamessagewaitingindicatorlight,itwillbelit.Toaccessyourvoicemaildialyour10digitmobilephonenumber.Enteryourvoicemailpassword.Ifthekeysequenceforyourpasswordisnotrecognizedbythevoicemailsystem,dial##plusyour10digitmobilephonenumber.Enteryourvoicemailpassword.

7. IamhavingtroubleconnectingtoVPNPleaserefertotheinsertintheboxtitled“TELUSSmartHub-UsingaVPNconnection”forVPNsetupinformation.

8. HowmanydevicescanIconnectviaWiFi?Youmayconnectupto15devicesviaWiFi.

FormoreinformationandTroubleshootingtips,pleasevisitwww.telusmobility.com/supportorwww.netcomm.com.au/products/telus

ConnectingviaWiFiImportant note: Please refer to the Wireless security

card that is included in the box for connecting your WiFi

devices. It contains the Wireless Network Name (SSID)

and your password. This information is also located on

the bottom of the Smart Hub unit.

1. EnsureWiFiisenabledonyourdevice(computer/

laptop/smartphone/tablet).

2. Fromyourdevice,scanforwirelessnetworksinyour

area.Connecttothenetworknamethatmatches

theWirelessNetworkName(SSID)foundonthe

WirelessSecurityCard,forexample“TELUSSmart

Hub98”

3. Whenpromptedforyourwirelesssecuritysettings,

entertheWirelessSecurityKey(Password)listedon

yourWirelessSecurityCard.

Wireless Network Name (SSID):Nom du réseau sans fil (SSID):

xxxxxxxxxxxxxxxxxxxxxx

Wireless Security Key (WPA):Clé de sécurité sans fil (WPA):

xxxxxxxxxxxxxxxxxxxxxx

®/MD

Please note: The Wireless Security Key is

case sensitive.

4. Waitapproximately30secondsfortheconnection

toestablish.Youwillknowwhenyouareconnected

whentheWiFiLEDisblinkingblue.

5. ToconnectadditionaldevicesviaWiFi,repeatsteps

1through4.

Changingyourdevicesettings(Optional)ThroughtheSmartHub’swebuserinterfaceyoucan

changetheSmartHubsettingsbelowifyoudesire.

� Thepasswordforthewebuserinterface

� Yourwirelesssecuritysettings(WirelessNetwork

Name(SSID)andWirelessSecurityKey(Password)

� Portforwarding,VPN&otheradvancedsettings

1. OpenyourWebbrowserandtype192.168.20.1into

theaddressbarandpressenter.Thedefaultlogin

detailsare:

username:admin

password:admin

2. ConsulttheusermanualincludedontheCDinthe

boxforspecificinformationonhowtochange

thesesettings.

SettingUptheSmartHub

PhoneFunctions

ConnectEthernetCable

Usingcall-waitingWhenyou’reonthephoneandreceiveanotherphone

call,youwillhearasingle,softbeep.Ifyoudonottake

theincomingcall,youwillhearanothersoftbeep10

secondslater.

To answer a call waiting call:

� Toconnecttotheothercallerpresstheflash/recall

buttononyourphone,waitforthedialtoneandpress

thenumber2onyourphone.Youwillbeconnected

tothewaitingcall.Ifyoudonothaveaflashbuttonon

handset,pressthehook,listenfordialtoneandpress

thenumber2onyourphone.

How do I end the call waiting call and return to the

original call?

� Presstheflash/recallbuttonoyourphone,waitfor

dialtoneandpressthenumber1.Ifyoudonothave

aflashbuttononhandset,pressthehook,listenfor

dialtoneandpressthenumber1onyourphone.

How do I start a 3 way call between a held call and an

active call?

� Presstheflash/recallbuttononyourphone,waitfor

dialtoneandpressthenumber3Ifyoudonothave

aflashbuttononhandset,pressthehook.Listenfor

dialtoneandpressthenumber3onyourphone.

For advanced calling features, please consult the user

manual on the included CD

YouareabletoconnecttoyourSmartHubviaawiredor

WiFiconnection.Followtheinstructionsbelowtosetup

yourconnection.

WiredconnectionwithEthernetcable1. ConnecttheyellowEthernetcableprovidedtothe

portmarkedLANatthebackoftheSmartHub.

2. ConnecttheotherendoftheyellowEthernetcable

toyourcomputer.

3. Waitapproximately30secondsfortheconnection

toestablish.