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IBM Confidential 1 1
Social Learning for IBM People Managers
using Communities
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IBM Confidential 2 2
What has changed?
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IBM Confidential 3 3
A cross-collaborative office setting?
A classroom where individuals conduct role-plays and
apply them to their environments once they return to their jobs?
An online community where everyone is free to ask questions of other members?
What comes to mind when we refer to ‘social learning’?
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IBM Confidential 4 4
Are People Managers spending enough time on self-development?
People Managers to spend twice the amount of time to develop their own skills.
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IBM Confidential 5 5
People managers need to better connect and learn from their peers, learn from other managers, about management in other cultures and locations, experiences (good and bad) on management topics (PBC discussions etc.)
What’s in it for People Managers? access to all information related to IBM Managers. invitations to community watercooler calls being part of ‘Leader develop leaders’ access to exclusive events/sessions planned for the community members network with new and experienced managers including VPs and Directors
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IBM Confidential 6 6
Global Manager Community Aligned with Top Leadership and Other Manager Communities Across the Enterprise
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IBM Confidential 7 7
IBM Manager Community is current and active.
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IBM Confidential 8 8
IBM Manager Wiki is contemporary..
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IBM Confidential 9 9
9
(as on 1st Oct 2012)
Don't build, grow: The community has grown by 247% in last 15 months..
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IBM Confidential 10 10
Manager Community as on today..
• Membership from 64 different countries
• 51% members from GMU
• Most number of members from US, India, Australia, South Africa, Canada and China resp.
Data points: 3988. using Oltruta
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IBM Confidential 11 11
Managers are engaged and learning!
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IBM Confidential 12 12
Community is abuzz Providing useful tools, tips, techniques and support to new managers..
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IBM Confidential 13 13
The Community Value survey tables impressive growth..
417 Responses
17%
13% 12% 12%
74%
65%
70% 71%
64%
58%
63% 64%
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Increase my Leadership
effectiveness through networking. Connect and collaborate with
managers for problem-solving. Connect with other managers
through watercoolers, forums and
sessions.
Establish and develop my
network.
Manager Community Value Survey 2012
% change Year 2012 Year 2011
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IBM Confidential 14 14
Community members are finding value, recommend the community.
A good set of resources, links and people in one place
A link to other IBM managers, and a true feeling of
community.
As a new manager, it has
been a great place to
learn and gain new
insights
I am learning from other IBM managers ,
especially from their personal experiences.
This is by far one of the best communities I have seen in IBM, where people have a
genuine interest to share, learn and network. Great events, learning activities and
community building. we're share there are great efforts behind it but it surely pays
off!
The manager calls and forums
have been very helpful.
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IBM Confidential 15 15
15
Time for questions..