developing people managers at qualcomm
DESCRIPTION
Best Workplaces Conference- January 2012TRANSCRIPT
Guiding Leaders Along their
Path to Management at Qualcomm
Anil Jacob
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Fortune 500 Company
Member of the S&P 100 & 500 Indexes
Celebrating more than 25 years of driving the evolution of wireless communications
World’s largest fabless semiconductor company, #1 in wireless
Making wireless more personal, affordable and accessible to people everywhere
2011 All-America
Executive Team
Award Winner
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WIRELESS
COMPANY
FABLESS
COMPANY
RFIC
COMPANY
SEMICONDUCTOR
COMPANY
Leading the Semiconductor Industry
Source: iSuppli for Dec. 2011
Our Business
Technology Licensing
Chipsets and System Software
Wireless Multimedia
Mobile Display Technology
Enabling the next evolution of wireless through….
5
The India Experience
Evolution
7
The Future of Learning
Disruptive technologies are creating new tools for learning
Social learning is generating new opportunities for collaboration
Economic changes are altering business and revenue models
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Qualcomm’s Leadership Pipeline: Key Business Drivers
Growth depends upon continuous supply of qualified, ready leaders
New business models call for increased depth, breadth and diversity of leadership
Increased organization complexity drives a need for improved visibility to key talent groups/skill sets
Opportunities for development drives employee engagement and retention
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Leadership Pipeline Components
Assessment Development Rewards
Succession Planning
Talent Review Process
Top Technical Talent
Identification
Top Leader Identification
Talent Profiles
Formal Learning
Programs
On-boarding
Development Planning
Planned Rotations
Executive Coaching
Mentoring
VP Assimilation
Assessments
Talent Committees
Affinity Groups
Performance
Management
Leadership Awards
Visibility Opportunities
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Qualcomm Manages Key Talent Pools to Ensure a Sufficient Leadership Pipeline
T3
Top Leader
Specific Skillset Talent Councils
Top Technical Talent
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Qualcomm Leadership Dimensions Model
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Leadership Development Track: Core Flagship Programs Contain Many Blended Learning Components
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Qualcomm’s Emerging Leader Program Framework
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Emerging Leader Program Interactive Webinars
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Emerging Leader Program:
Online Community Site
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Management Skills Program
Day 1. Concepts of leadership
Creating an employee development plan
Situational leadership
Leadership styles and how to use them based on Maturity
Learning from Transformation leaders
Day 2. Supporting the team
Coaching
Supporting
Delegating
Day 3. Interpersonal skills
effective conversations
Having a Performance Improvement dialogue
Video role plays
Self awareness (DISC, Leadship effectiveness description)
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Qualcomm’s Other Leadership Development Initiatives (Not Program Based)
Leadership Assessments
Site specific Leadership/Manager Development Plans
Individualised
New Executive/Manager Assimilation
New Executive Check-In Process at 90-120 day points
Development Plans
Executive On-boarding
Executive Coaching
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Lessons Learned
Be willing to iterate the process Shift technology
Do trials to see what works and fits the culture
Use technology to assist with program management – go for learner self management as much as possible
Honor the workload of the employees
Evaluate and measure as you go. Our success case research led us to the following improvements
• Educate managers on suggested actions and behaviors to support the participants during and after the program.
• Create process for selecting peer mentors with commonalities.
• Create additional guidelines around who are the ideal candidates
• Provide on-the-job assignments based on content to increase application.
Thank You!