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Smart Technologies, Stupid Users !
![or the other way around]!
!!!
Jan Derboven!
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The Promised Land !of Human-Computer Interaction? !
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TRANSPARENCY!
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Old, [dumb] technology is !rigid and predictable!
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New, [smart] technology is adap3ve, but unpredictable
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Smart technology is a !moving target!
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Flexibility!
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An old Siri joke...
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Smart technology needs to be flexible
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Characteristics like transparency and flexibility need careful design!