Download - Smart driver 3-11.v5
SmartDriver Technology Presentation March 2011
Will they come back?
Is first oil change for free enough?
Will they open our mail?
SmartDriver and You…
• A leading edge technology that literally tethers the dealer to the customer 24/7
• SmartDriver will give you a distinct marketing advantage over your competition, because this technology simply has not been available to automobile dealers until now.
• As a retention tool, Smartdriver puts you the dealer, in the drivers seat and ‘in control’ of your customer like never before.
SmartDriver and You…
• A state of the art cutting edge technology that literally tethers the dealer to the customer 24/7
• A SmartDriver dealer has access to the on board diagnostic (OBD) data as as it happens in ‘real-time’ regardless of where your customer is located.
• A SmartDriver dealer can reach out and touch their customer with timely relevant specials based on ‘real-time’ miles and customer needs.
• A SmartDriver dealer knows when their customer as an alert or a warning light the minute it happens, allowing them to market their customer based on the customers individual needs in a timely manner.
What is SmartDriver?
• An On-Board vehicle diagnostics technology that analyzes and communicates OBD, GPS and Accelerometer data to a centralized database
• SmartDriver uses a patented data stream mining algorithm to perform real time data analysis
• Real time data is streamed via an integrated cellular modem to a server where the data can be viewed by the dealership and the end user (dealership customer) – On chip data analysis keeps data network bandwidth and
cost to a minimum
What is SmartDriver?
• SmartDriver was developed through grants from the US Military and Government
• Fleet companies are using SmartDriver to manage their fleets and driver behavior/activity
• SmartDriver has two sides to its award winning* technology – Dealership web portal, functionality and reporting – Customer web portal, functionality and reporting *Frost & Sullivan Enabling Technology Award Winner 2010
Now Available to Progressive Automotive Dealers
What data does SmartDriver provide?
• Complete Engine Control Module (ECM) data set
• Real time diagnostics and predictive vehicle health alerts
• Emissions monitoring • GPS based location • Accelerometer High-G events
All the Service & Maintenance Data At Your Finger Tips!
SmartDriver Dealership Benefits
• Personalize service offering based on actual vehicle data, not guesswork – Real time mileage – Real time vehicle alerts/warnings
• Your customers are literally “tethered” to the dealership, ensuring buyers become long term clients
• Just in time marketing…the exact service at exactly the right
time…never annoying service reminders or ineffective direct mail programs
• Proactive diagnostic services, you are calling the customer with diagnostic information as soon as it happens
SmartDriver Dealership Benefits • Increased service revenue
– More service ups – Additional parts and labor sales per repair order
• Increased Customer Retention and Owner Loyalty – Be the first to help when your customer in case of an accident – Proactive vehicle diagnostic program – Additional car sales from loyal customers
• Savings – Service reminders, direct mail programs, flyer, newspaper adds that
only generate 2% to 3% returns
SmartDriver Dealership Dashboard
SmartDriver Car Owner Benefits
• Power to the People! Owners now have access to the information to make informed service decisions – Takes the guess work out of vehicle maintenance
• Predictive vehicle health warnings helps you make repairs before they become costly
• Service and recall notices from the dealer • Owners can now budget and plan for service
• Fuel savings calculator – Optimize fuel economy via good driving habits
• Teenage driver alerts – Monitor driving behavior – Monitor teen location with Geo Fencing
• GPS enabled vehicle theft recovery • Real time accident alerts via on board accelerometer
SmartDriver Features • Car Owner
– Diagnostic Alerts – Predictive Vehicle Health Warnings – Health Monitoring Reports – Emissions Monitoring – Recall Notices – Maintenance Reminders – Fuel Savings Calculator – Low Battery Alerts – GPS for Parental Controls – GPS for Theft Protection
• Dealer – Real-time diagnostics – Proactively approach clients – Maintenance Reminders – Based on actual mileage – Targeted Marketing – High-G Event Reporting – roadside assistance
SmartDriver Dealership Customer Dashboard
ROI Calculator
*% *AverageImprovement $ / R. O.
15% $250
*Increased *Parts / *Average Additional Additional Labor Hours Labor Ratio Effective Labor Rate Labor Sales Parts Sales
0.25 0.8 $85 $19,869 $15,895
*Factory and or Dealer Direct Mail Programs*Service Reminder Programs*The Flyer and or Community Papers *Newspapers and Magazines $100 $1,200
Total Savings $21,600
$600 $7,200$1,000 $12,000$100 $1,200
$19,670 $236,041
Total Additional Gross Profit $467,453
Service and Parts Marketing Savings Monthly Yearly
Parts and Labor Gross Yearly
Increased Repair Order CountAdditional Additional Monthly
Parts and Labor Sales Parts and Labor Gross Yearly$35,063 $19,284 $231,413
Increased Repair Order SalesAdditional Monthly
*Double click the yellow square to see your profit grow!
SmartDriver In Review
• Award winning technology gives the dealer and owner access to the all the vehicle data
• Connect with customers in real time • Customer retention on steroids – the dealer is
literally tethered to every car you sell • 100% Customer privacy protected
Questions?
Backup
SmartDriver Technical Feature Details • Vehicle Details
– Odometer/Distance driven – Ignition status
• Fuel Efficiency – Current average fuel economy – Fuel economy history, trend analysis, and significant change detection – Total fuel consumed during defined period – Fuel Savings Calculator:
• Quantify effects of speeding, acceleration and idling on fuel economy with predictive modeling • Quantify effects of fuel sub-system parameters on fuel economy by predictive modeling
– Identify fuel rich and lean vehicles – Benchmark fuel systems for depreciation analysis and maintenance – Policy-based fuel efficiency monitoring and alert generation – Fuel tank level analytics for detecting fuel tank fill-ups and fuel-thefts
• Health Monitoring using Predictive Data Mining – Vehicle Health scoring and reporting – Fault-codes provide diagnostic information with high confidence – Warnings generated by proprietary library of advanced health tests running onboard – Detecting vehicle problems affecting fuel economy – Battery health – Engine misfire detection – ABS lamp status – Coolant temperature monitoring
SmartDriver Technical Feature Details • Maintenance Information
– Recall alerts – Cost of maintenance per miles analysis – Cost-saving tools for optimizing maintenance
• Driver Behavior Analysis – Driver performance scoring based on accelerometer, OBD, GPS and contextual data – Company policy-based alerts based on driver behavior – Percent of time spent idling – Total drive time – Distance traveled by each driver – PTO usage reporting – Seat-belt usage – Hours of service (USTRC compliant) – High acceleration event detection:
• Sharp turn monitoring • High speed tailgating detection
– Speed limit violation detection
• Emissions Analysis – Smog/Emission check – MIL Light status – Check emissions sub-system:
• Active emissions codes • A?C system refrigerant • Heated catalyst • EGR system • Evaporative System • Fuel System • Oxygen sensor heater • Secondary air system • Emissions status
– EPA Smartway greenhouse emissions scoring – Nox, CO2, CO, HC monitoring