Download - Sept 2013 (2) Resume
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7/29/2019 Sept 2013 (2) Resume
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Carol A. Graham22 Locust Hill Drive, Innisfil, ON, L9S 1R8 705-436-1835 [email protected]
OBJECTIVETo obtain a position in a progressive business environment where I can utilizemy previous work experience and education to make a positive contributionto your organization
RELEVANT SKILLS & EXPERIENCE
Proficient in MS Office applications (Word, Excel, PowerPoint,Access, Outlook), Quickbooks and Simply Accounting
Knowledgeable in Administrative Procedures and Business Law
Excellent Communication Skills; both verbal and written
Exceptional Customer Service Skills dealing with internal andexternal customers
Outstanding organizational and time management skills Adept at developing and maintaining detailed administrative
and procedural processes, improving accuracy and efficiency
Works well under pressure and tight deadlines with the abilityto prioritize
Demonstrated analytical and problem solving skills
Excellent team player but also able to work independentlywhen required
EMPLOYMENT
Provided high level client support in collaboration with othercolleagues
Acquisition of new accounts while maintaining existingaccount base
Liason with other departments to ensure customer needswere met accordingly
Attended onsite customer meetings regarding ordering andinstallation inquiries
Received bonuses and profit sharing as a result of myprofessional dedication
Proficient in Microsoft Word, Excel, Powerpoint, Access, Outlook, Office Administration Procedures, Excellent communication skills; bothwritten and verbal, works well under pressure and tight deadlines with the ability to prioritize. Excellent team player but can work equally as wellindependently.Ambitious, dedicated, loyal, dependable, analytical and problem solving skillsword, powerpoint, access, outlook, excel). Administrative AssistantDiploma from Grade Learning Barrie/OrilliaExcellent Communication skills, detail oriented, reports and spreadsheets. Outstanding organizational and time management skills, work wellunder pressure and tight deadlines. Excellent team player, but works equally as well independently with minimal supervision.
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Customer Service
Burnetts & Struth Scottish Regalia, Barrie, ON
Promoted from shipping/receiving to customer service withinmonths of employment due to prompt knowledge of theproduct line
Responsible for retail client orders including travel tocustomer locations
Entered orders and coordinated with production to obtainmanageable turn-around
Checked inventory of raw materials
Communicated with Scottish mill regarding weaving processto meet delivery deadlines
Designed, coordinated and maintained efficiency in newshipping/receiving routine
Carol A. Graham22 Locust Hill Drive, Innisfil, ON, L9S 1R8 705-436-1835
Administrator/Teacher
The Village School Day Care Centre,Georgetown/Brampton, ON
Provided care and performed administrative duties for
centre consisting of 100 students and 15 full time staff andadditional casual staff members
Compiled and presented monthly reports to the Ministry ofCommunity and Social Services to ensure continuedcompliance for licensing
Directed day to day office operations providing support tostaff, parents and students
Liaised with the City of Brampton to obtain child caresubsidies for families in need
Facilitated classroom schedules, meal plans and parent
interviews when required Coordinated class outings staff meetings, student
productions and school newsletter
Proficient in Microsoft Word, Excel, Powerpoint, Access, Outlook, Office Administration Procedures, Excellent communication skills; bothwritten and verbal, works well under pressure and tight deadlines with the ability to prioritize. Excellent team player but can work equally as wellindependently.Ambitious, dedicated, loyal, dependable, analytical and problem solving skillsword, powerpoint, access, outlook, excel). Administrative AssistantDiploma from Grade Learning Barrie/OrilliaExcellent Communication skills, detail oriented, reports and spreadsheets. Outstanding organizational and time management skills, work wellunder pressure and tight deadlines. Excellent team player, but works equally as well independently with minimal supervision.
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Excelled in my multitasking abilities in this fast pacedenvironment
EDUCATION & CERTIFICATION
Executive Administrative Assistant Diploma, Grade Learning,
Orillia and Barrie, ON ECE Courses, Sheridan College, Toronto and Oakville, ON
Customer Service Workshops, Georgian College, Barrie, ON
ECE Workshops, Ryerson University, Toronto, ON
High School Diploma (Honours Graduate), Sir Robert BordenHigh School
REFERENCES AVAILABLE UPON REQUEST
Proficient in Microsoft Word, Excel, Powerpoint, Access, Outlook, Office Administration Procedures, Excellent communication skills; bothwritten and verbal, works well under pressure and tight deadlines with the ability to prioritize. Excellent team player but can work equally as wellindependently.Ambitious, dedicated, loyal, dependable, analytical and problem solving skillsword, powerpoint, access, outlook, excel). Administrative AssistantDiploma from Grade Learning Barrie/OrilliaExcellent Communication skills, detail oriented, reports and spreadsheets. Outstanding organizational and time management skills, work wellunder pressure and tight deadlines. Excellent team player, but works equally as well independently with minimal supervision.