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INFORMATION TECHNOLOGY AND HOTEL INDUSTRY
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WHAT IS “I.T.”
Any thing related to computing technology.
Networking, hardware, software, the internet and people working with these technology.
Combination of right people and right system.
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APPLICATION
Computer programming
Network administration
Web development
Technical support
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COMPONENT OF I.T.
SYSTEM- CHAIN OF COMMANDS
SOFTWARE - PMS (IDS,OPERA)
HARDWARE – COMPUTERS
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HOSPITALITY AND I.T.
First use of I.T. in early 1945-50 , formation of chain hotels
Borrowing of software
Airline first to computerized reservation system.
St. Jacque hotel, Paris, introduced software for automated reservation
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I.T. IN ACTION
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ADVANTAGES GDS PMS CRS EPOS E-PROCUREMENT MARKETING INFO IN REAL TIME COST REDUCTION
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PMS
Automates the operation of the hotel
Hub of hotel operation
Have various interfaces
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INTERFACES
EMS
HRS
ACCOUNTING SYSTEM
POINT OF SALE
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APPLICATION OF PMS Reservations Registration Room status Posting Call accounting Check out Audit Departments Sales and marketing HR Security
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WHY WE NEED PMS?
AUTOMATIONTIME SAVINGQUALITY SERVICERECORDS/DATASMOOTH OPERATIONERROR FREECOMPETITON
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FACTORS FOR PURCHASE OF PMS
1- identification of needs2- budget/ finances 3- selection vendor/software4-hardware selection5- training6- test run7- service 8-implementation
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Component of a good PMS Security Features -(Is it PA-DSS compliant?)
Reputation
Configuration Flexibility
Integration possibilities -well does this PMS play with other systems
Functionality
Training & Support -assistance
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NEXT IS WHAT???
Remote accessibility
Integrated web and mobile reservation
Automatic data backup
Big players- webrezpro, hotelogix
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TOP CLOUD BASED PMS
Hotel logix
Webrezpro
Rezovation
Hetras
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WEBLIOGRAPHY
www.webrezpro.com
www.thetoptens.com
www.hotelogix.com
www.hotelgears.com
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