Quality
Assessment System
(QAS)
in Construction
(QLASSIC)
MOHAMMAD FAIZAL ABDUL HAMIDSenior Manager
Quality Division, Technology Development Sector
CIDB Malaysia
WHAT IS QUALITY IN CONSTRUCTION?
common factors that determine the quality of a project:
➢ SCHEDULED COMPLETION.
➢ MEET OWNER’S REQ WITHIN BUDGET.
➢ FULFILL SPECS MENTIONED IN CONTRACT.
➢ AVOIDING DISPUTES CLAIMS.
➢ ENSURING FACILITY / FINAL PRODUCT PERFORM ITS
INTENDED PURPOSE.
Quality is an essential measurement in a
construction project.
clearly defined requirements on quality
expectations, measurements and processes
are vital to ensure a project is completed at:
➢ AN ACCEPTABLE LEVEL AS PER THE CONTRACT
REQUIREMENTS.
➢ A SATISFACTORY LEVEL FOR ALL PARTIES
INVOLVED.
QUALITY RATING
HOW WOULD YOU
RATE THE QUALITY OF
YOUR LAST PROJECT??
PROJECT QUALITY RATING
Fundamentals of QA & QC
Quality Assurance (QA)
Project ExecutionFocus is on Quality /
Process Improvements
Quality Control (QC)Project Monitoring
& ControlCheck & Test that Quality
Requirements are met
QA & QC IN CONSTRUCTION
improving overall Quality requires :
➢ QA PLAN/ PROJECT QUALITY PLAN (PQP).
➢ SPECIFIC SET OF STANDARDS FOR OVERALL QC.
forming a dedicated QA team will help to ensure a project
meet its expected & needed quality.
the project team needs to ensure :
➢ ON-SITE SUPERVISION & MONITORING
➢ AN ONGOING PROCESS OF FEEDBACK
➢ CONTINUOUS IMPROVEMENT.
use established defect & inspection management software &
applications to collect & analyse onsite data.
International Practice on
Independent
Building Works Inspection
For example in Australia, an independent party conducts the Practical Completion Inspection or PCI.
The inspection of the construction work of a new house is undertaken just prior to the owner taking back control of the property from the builder/ contractor.
PCI is a reconciliation of the major construction items with a focus on the finish of key building items/ elements in the construction.
The purpose is not to replace the existing QA/QC activitiesconducted during the various construction stage inspections, given construction time restrictions and the fact that many of the construction items are no longer visible at the PCI stage.
What are the benefits of PCI to
the Australia’s building industry &
general public?
PCI is conducted between the owner, the builder/ contractor & the
third party (inspector) with the goal to review the key construction
elements of the building along with the final finishes that have been
achieved.
Results in Australia have shown that, for many owners, considerable
satisfaction can be obtained through having an independent
building inspector acting as their advocate, to ensure that the
construction has in fact reached a stage where handover is
imminent, subject to resolving of any issues identified during the PCI.
The construction of a new building works project may be a
complicated process, thus an independent building inspection is
crucial to ensure that all works have been completed to an
acceptable standard before the owner accept completion.
QMS / ISO 9001
VS
QAS / CIS 7
Fundamentals & Principles of
QLASSIC Assessment
“Doing things right the FIRST TIMEand EVERY TIME”
Certification scheme developed by the CI thru
CIDB Malaysia, assessment is carried out based
on the relevant Construction Industry Standard
(CIS) to measure quality level achieved in a
completed construction works projects.
✓ Allows project owners/ contractors to
benchmark their workmanship quality on an
industry wide basis.
✓ Gives that extra competitive edge to project
owners/ contractors that consistently deliver
projects with high QLASSIC projects.
✓ A good QLASSIC score track record serves to
enhance the reputation of the project
owners/ contractors and ensures future
marketability.
100% QLASSIC Scheme Benefits
CONSTRUCTION INDUSTRY STANDARD (CIS 7): Quality Assessment System (QAS) for Building Construction Works (Arch/ External/ Struc/ M&E Works)
INTRODUCTION
The CIS 7 standard was developed by CIDB Malaysia in conjunction with major Public Sector Agencies, related Industry & Consumer Associations and Leading Construction Professional Bodies to specify the requirements for the quality assessment of building construction works.
OBJECTIVE
The CIS 7 standard was designed & developed to achieve the following:
1. To outline on what constitutes as acceptable levels of workmanship quality of the building works in the construction industry.
2.To enable industry stakeholders to measure workmanship quality of building works.
THE USE OF CIS 7
The use of any standards is voluntary & compliance with this document does not in itself confer immunity from legal and contractual obligations.
To compliment normal construction drawings & specifications for building construction works and may not be used independently as a working specification.
The qualified person (QP) is at all time responsible & liable to ensure that the quality of the construction works conforms to the approved standards, practices, specifications and drawings, as specified in the construction contract.
THE USE OF CIS 7
If this standard is specified in the construction contract, the process for determining if it is a ‘defect’ should refer to (in the following order):
1. The contract, drawings, specifications & schedule of quantities if relevant.
2. The building consent & supporting documentation supplied to the Local Council.
3. Manufacturers’ specifications and installation instructions.
4. The building contractors’ defect tolerance schedule where its use was agreed to in the contract.
5. Any relevant Construction Industry Standard (CIS) or Malaysian Standard (MS).
Assessment Scope of
CIS 7 Standard
➢sets out mainly the workmanship quality of Arch, External, Struc and M&E Works for general building works.
➢Arch & External Works assessments are conducted upon project completion but before vacant possession (VP) or handing over to project owner/ end user, while Struc and M&E Works assessments are conducted during the construction stage.
303
319
295
166
8
22
19
91
0 50 100 150 200 250 300 350
2016
2017
2018
AS OF SEPT.
2019
Number of Project Assessed
(by year & sector)
Government Private
In comparison, number of government projects assessed in
year 2019 & year 2018 has increased by more than 4 folds.
Construction Industry Transformation Program ( CITP) year
2016-2020 Key QLASSIC Program Achievements
Statistical Analysis
shows that for year
2018 & 2019
the overall QLASSIC
Threshold Score:
65%
72 72
62
72
2016 2017 2018 AS OF SEPT. 2019
SC
OR
E (
%)
Overall Average QLASSIC Score
(by year)
Construction Industry Transformation Program ( CITP) year
2016-2020 Key QLASSIC Program Achievements
Construction Industry Transformation Program ( CITP) year
2016-2020 Key QLASSIC Program Achievements
72 72
61
74
64
69
72
65
2016 2017 2018 AS OF SEPT.
2019
SC
OR
E (
%)
Overall Average QLASSIC Score
(by Sector)
Private Government
Construction Industry Transformation Program ( CITP) year
2016-2020 Key QLASSIC Program Achievements
13 projects (45%) 16 projects
(55%)
Score of Affordable Housing
Projects in 2019 VS
Overall Threshold Score
Not Achieve Achieve
From total 29 affordable housing projects assessed in
2019, 16 projects (55%) manage to achieve the overall
QLASSIC threshold score of 65%.
Construction Industry Transformation Program ( CITP) year
2016-2020 Key QLASSIC Program Achievements
750
1000
1339
1762
2016 2017 2018 AS OF SEPT. 2019
Number of Assessors Trained
By 1st Quarter 2020
to receive & process
QLASSIC applications online
PROCESS FFLOW QLASSIC PG3
QLASSIC assessments using
software & smart device
PROCESS FLOW PG5
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Thank you