1.PROBLEM
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Veterans Diagnosed with PTSD need help
2.SOLUTION
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Provide support to veterans with PTSD on an as-needed basis.
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3.INITIAL PROTOTYPE
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PAPER PROTOTYPE
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TASK 1
Connecting Veterans to the Right Resource
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TASK 2
Getting Veterans On-Demand Support
4.TESTING
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Information Clarity Organization Ranking
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Information Clarity Organization Ranking
General User Control Call confirmation
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Introduction & Background
Main Tasks
Debriefing
5.FINAL PAPER PROTOTYPE
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PROTOTYPE
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TASK 1
Connecting Veterans to the Right Resource
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TASK 2
Getting Veterans On-Demand Support
6.DIGITAL MOCKUPS
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OVERVIEW
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TASK 1Connecting Veterans to the Right Resource
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TASK 2Getting Veterans On-Demand Support
7.SUMMARY
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: Always Room for Improvement
Expectations: Impose Constraints
: Allow Time for Scheduling
THANK YOU
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